Hello !

This is something that our developers are working on. An update on this will be released soon.

Thank you !

Hello !

Newspaper Theme does not offer content protection services. For this you will have to use a 3rd party solution.

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That can be disabled from here: https://www.screencast.com/t/AzbQ0g07N7A

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

What are the changes that you make on the videos ?

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Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

This is due tot the characters used by you. Unfortunately this is how your links will be encoded by the browsers: https://www.w3schools.com/tags/ref_urlencode.ASP

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Hello !

Please follow our tutorial in order to see how to change the header logo: https://www.youtube.com/watch?v=HXQQygkCCJo&t=2s

Thank you !

Hello !

Please follow our tutorial to see how to change the header logo: https://www.youtube.com/watch?v=HXQQygkCCJo

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Hello !

For mobile theme you will have to change font from Theme panel – Mobile Theme – Theme fonts.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

We have tested this and from our side everything works fine. Please make sure you try this on multiple devices and that your cache is clear.

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Hello !

Unfortunately this option is not possible without custom works which is not covered by the tagDiv Support team.

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Hello !

Please provide a link to your website and let us know what steps you follow for this.

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Hello !

What kind of element have you hide ? We must know what we are looking for.

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Hello !

That can be done by changing the social counter as you can see in our video here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=27s

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The warning is a notice for you to know that you have set the ” !important ” Tag. there is no problem.

For posts you will have to use a single post template from the cloud library: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

Please provide a photo of your current setup, this is how it looks on our side: https://www.screencast.com/t/ijKOV0iuLuvb

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !