Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

4. Standard pack was created to help the users that are not new to this theme. For a user that had this theme for more than a year, converting everything to cloud library and tagDiv Composer is hard. So if they keep the standard pack all the fuctions will remain the same for them. If you are new or you don’t have that much design changes we highly recommend using tagDiv composer and removing the standard pack plugin. But you will still have theme panel but with fewer options.

10. Unfortunately this seems to be one feature that is not available at the moment in tagDiv Composer. I have passed this to our developers to see what they can do about it but at the moment this is not available.

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that your website is up and running. As you can see here nothing is displayed: https://www.screencast.com/t/NQ0EOBkUz18o

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Hello !

Please provide a link to your website in order to inspect and see what can be done.

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Hello !

You can disable it from Theme Panel as you can see here: https://www.screencast.com/t/CrDoNmeoleZ

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Hello !

Newspaper theme does not offer this option. You will have to use external plugin for this.

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Hello !

The best way to implement this is using a Column Text. If the code does not render there then unfortunately is something that support cannot cover because it will definetly require custom work.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

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Hello !

That can be adjusted using tagDiv Composer as you can see here: https://www.screencast.com/t/iB8nGizHdgkb

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Hello !

1. There are 2 global headers. Global header and Global Header PRO. In our video you have seen the Global Header Pro.

2. That can be added using tagDiv Composer as an element as you can see here: https://www.screencast.com/t/Dpd3HsUT9

3. You will have to select other menu, See picture from answer 2.

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Hello !

Yes, you can create a new page using tagDiv Composer and then only set it in your wordpress settings: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

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Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

3. A) You can edit theme colors from here: https://www.screencast.com/t/lRvUqjgV8

3. B) Yes, mobile theme is a very light design meant to provide faster speed.

3. C) No, see -> 3. B) answer

4. If you start using only cloud library templates and disable the tagDiv Standard pack plugin it will improve your page speed ( depending on its content) and you will be able to edit everything using tagDiv Composer.

5. A) Well there is the only place you can change the menu name. Also that is a wordpress features, Newspaper theme only renders it.

5. B) Please follow our tutorial here: https://forum.tagdiv.com/how-to-add-icons-in-menu/

7. You have the image button here: https://www.screencast.com/t/JDM2sTFav3m But you will still need a link for it.

9. Please provide a link to your website. We will try to activate it from CSS and give you the code.

I hope this was helpful !

Thank you !

Hello !

Unfortunately this option is not possible at the moment.

Thank you for your understanding !

Hello !

Whatsapp share button will not be displayed on desktop websites since whatsapp is a mobile device app.

For the featured image please use YOAST SEO plugin.

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Hello !

If you want your menu to be fully opened ( no submenus ) you will have to set it up from Appearance – Menus.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

You will have to use a Cloud Library header in order to have a fully editable header: https://forum.tagdiv.com/header-manager/

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Hello !

That is custom added. Please note that support does not offer custom work services: https://forum.tagdiv.com/newspaper-theme-support/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

For pages please make sure that you edit them from here: https://www.screencast.com/t/LVfaSCZLqT

Thank you !