Hello !

Please note that page speed / performance is not covered by the support team due to the high number of external factors: https://forum.tagdiv.com/newspaper-theme-support/

For page optimization / speed you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

By using a Cloud library template and edit it using tagDiv Composer you will be able to set the post limit higher: https://www.screencast.com/t/tGeqIXgp

Thank you !

Hello !

If you already receive support from e-mail, please reply only there.

Thank you !

Hello !

Unfortunately we have not tested any external options for this. You will have to test and see what fits your tastes.

Thank you !

Hello @owais78666

Please note that we don’t have control over Envato Market rules. For any matter like this one you will have to contact them directly.

Thank you !

Hello !

Please make sure that you have inserted the code properly, please provide us a link to your website and a screenshot of where the link has been inserted.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

As mentioned above support team does not cover page speed: https://forum.tagdiv.com/newspaper-theme-support/

For page speed you can contact our Custom Word team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages. It is a bundled plugin, you can use it fully without the need of a activation key
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please make sure that you clear your cache!

Thank you !

Hello !

This is how it looks on our side here: https://i.imgur.com/UBdTviv.png ; https://i.imgur.com/gqlF7Dh.png ; https://i.imgur.com/lx2AgbP.png

Let us know if you have tested in another way.

Thank you !

Hello !

Please make sure your cash is clear, as you can see here everything is displayed properly: https://www.screencast.com/t/fwN4Y1sR

Thank you !

Hello !

I am sorry but I don’t really understand what you want to achieve, also please provide a link to your website in order to inspect.

Thank you !

Hello !

Unfortunately this option is not available with Newspaper Theme at the moment.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you want to delete a row, you can delete a row with the empty column like using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

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Hello !

For this you will have to migrate your content. After the migration process is complete please make sure that you have reset your key from System Status.

Also we recommend you to reinstall the tagdiv composer plugin.

Thank you !

Hello !

Indeed, this has 2 menus on the same row. You can either remove one of them, or you can create 2 menus in Dashboard – Appearance – Menus. Also on a ROW some elements would have this option: https://www.screencast.com/t/t2I9SDQ5Fq in order to have them inline.

I hope this was helpful !

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please make sure that you clear your cache!

Please provide a link to your website in order to inspect the breadcrumbs.

Thank you !

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Hello !

Please make sure that you have installed the Youtube API key as you can see here: https://forum.tagdiv.com/youtube-api-key/

Thank you !

Hello !

The instagram footer can be closed from here: https://www.screencast.com/t/rIMjXjFJ1 If this doesn’t apply, you will have to make sure that your cache is clear.

Thank you !

Hello !

Unfortunately this option is not available.

Thank you !