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Vlad S
tagDiv Staff

Hello !

This is how users see your website. Mobile theme seems to be working: https://www.screencast.com/t/4cfulXJ0DM

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have inserted your ads code properly. Also please follow our documentation regarding implementing ads: https://forum.tagdiv.com/ads-adsense-overview/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please follow our tutorial here for more information: https://www.youtube.com/watch?v=HXQQygkCCJo&t=3s

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment there is no known issue or bug between Jetpack and newspaper theme. There should be no conflict between them.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be edited by going into the Theme Panel – Footer – Sub Footer Settings: https://www.screencast.com/t/he0TXaurdAPl

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can create a normal page with the list using tagDiv Composer and you can add it in your mega menu.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. You can use this code: .td-grid-style-5 .td-module-thumb a:last-child:before{
background-color: rgba(0, 0, 0, 0.1);
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

2. That is because your Images don’t seem to be properly optimised: https://www.screencast.com/t/kroHHrGbf

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately your e-mail has got into our spam folder. Our team is working on it as we speak.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available at the moment !

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and a photo of your issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

By using the website manager you will be able to select your footer and that will appear at the bottom of the page. You can simply scroll to bottom and you will see.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your wesbite in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be edited by going into the Cloud library and you will be able to edit the template: https://www.screencast.com/t/NwqJu2fgv524 For more you can take a look at our tutorial here: https://www.youtube.com/watch?v=I1R3j1QYod0

Thank you !

Vlad S
tagDiv Staff

Hello !

A footer can be set globally from Theme panel as you can see here: https://www.screencast.com/t/0tpDRRRTvFfY

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

PLEASE NOTE THAT DUE TO THE HIGH SUPPORT REQUEST THE RESPONSE MAY GET DELAYED UP TO 48H !

Thank you !

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