Vlad S Hello !
Please make try from another device, we have just tested this with multiple mobile devices and emulator and this is not happening on our side.
Thank you !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
If you don’t plan to use a background color / image you can achieve this by editng the ROW width: https://www.screencast.com/t/xmDiPa13
But please note that using a background color / image will cause cause a boxed layout.
Thank you !
Vlad S Hello !
You have a PRO Demo, PRO Demos are fully editable using tagDiv Composer. In order to edit the sidebar please follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=68s
Thank you !
Vlad S Hello !
You can use the column text element in order to render shortcodes or use HTML codes. Simply copy the shortcode and insert it in the text area of the column text as you can see here: https://www.screencast.com/t/UEMEsVKog
Column text is an element from tagDiv Composer.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
You could try the options available here: https://www.screencast.com/t/1hYtosBlf or use the CSS tab to make fine adjustments. Follow our tutorial here to learn how to use the css tab: https://www.youtube.com/watch?v=fa7GenCHcBU&t=24s Starting at minute 1:05
Thank you !
Vlad S Hello !
Make sure that the update procedure went smoothly as you can see here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Unfortunately this option is not available with Newspaper Theme.
Thank you for your understanding !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you !
Vlad S Hello !
This option has not been developed to be modified so we cannot say for sure what are its limits. You will have to test and see multiple variations if work.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
For this you will have to edit your template using tagDiv Composer,after that you will be able to make custom changes to your tags: https://www.screencast.com/t/JCzXKA52KIN
Thank you !
Vlad S Hello !
Please provide a link to your website in order to inspect.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
In order to edit a sidebar please follow our tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=24s
Thank you !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Yes, you should be able to work with header styles from theme panel
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
Please note that creating a child theme is not important if you don’t use custom code. And even if you do you can now add that code in theme panel options: https://www.screencast.com/t/WjVV9VtznN
In order to create a child theme simply install the child theme and copy the files that you want to modify in it from the normal theme. Please note that not all the files work, in our documentation there is a list with working items: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Vlad S Hello !
Unfortunately your website is not working: https://www.screencast.com/t/3H1p3RlhxpYG
For the social counter please follow this tutorial: https://www.youtube.com/watch?v=fa7GenCHcBU&t
Thank you !
Vlad S Hello !
Please use this css code: .td-main-menu-logo img {
position: fixed;
}
.td-category a {
color: white;
}
The code must be inserted here: https://imgur.com/LLY9mpW
Thank you !
