Hello !

From what we can tell it means that you are using a Cloud Library template ( the demo came with it ). that means that your template is fully editable with tagDiv Composer: https://www.screencast.com/t/vWXU7lJx59

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Hello !

Sorry for the mistake. In the 10.3.1 Version that code can be found in here: https://www.screencast.com/t/JtRz9GnWFiu

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Hello !

Sorry for the mistake. Here is the correct link: https://www.screencast.com/t/4r1d9Hekpa

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Hello !

You will have to edit your post template using the tagDiv composer and remove the view counter.

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Please provide a link to your website in order to inspect.

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Hello !

That happens because your ROW is not wide enough. You will have to set your ROW width higher: https://www.screencast.com/t/xmDiPa13

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Hello !

Those option will filter by the tags that you will apply to the post: https://www.screencast.com/t/ZCm14S8p3

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Hello !

If you haven’t got a reply to your e-mail that means that your e-mail will be in our spam box. Please let us know what is your e-mail adress in order to look for it.

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Hello !

That is possible on Big Grid Flex and Flex Blocks as you can see here: https://forum.tagdiv.com/topic/zoom-image/

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Hello !

For this you will have to contact Envato Market. We are putting our products out on Envato Market and Envato controls the sales.

Thank you for your understanding !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

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Hello !

That is not a bug. Social platforms like whatsapp will not be displayed on desktop since they are fully mobile apps.

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Hello !

Single post template is fully editable using the tagDiv Composer. Please follow our documentation here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

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Hello !

The embedded code is being made by Gutenberg / wordpress. Newspaper Theme only renders what wordpress “codes”.

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Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

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Hello !

Please note that Page Speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

For page speed you can follow our tutorial here: https://forum.tagdiv.com/newspaper-theme-support/

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Hello !

Please follow our documentation in order to install the Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/

Also please note that if you’re new to Newspaper Theme we highly recommend you to follow: https://forum.tagdiv.com/newspaper-theme-documentation/

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Hello !

The news ticker seems to be fine on your website at the moment. You can assign a post into the flex block but you cannot choose which slot to be ocupied.

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Hello !

Unfortunately this option is not available with Newspaper Theme.

We are sorry for the inconvenience !

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Hello !

Please make sure that you activate the tagDiv Standard Pack plugin. Also for child theme please follow our updated tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/

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Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

When hovering the cursor over the demos you will be able to see the required plugins that need to be installed before the demo: https://www.screencast.com/t/t2ePT6uuYf67

Thank you !