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Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Vlad S
tagDiv Staff

Hello !

You should be able to remove the name from here: https://www.screencast.com/t/QvvT5lBmY6

Let me know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please delete and re-install the tagDiv Composer plugin. Also there is a new version out, Newspaper 10.3.1 So you can update. In order to update please follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Vlad S
tagDiv Staff

Hello !

We have inspected your website and this is how it looks on our end: https://www.screencast.com/t/Dyd4qtmkAoi Please make sure that you have cleared your cache properly.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

We have not tested any plugin in this matter so we cannot recommend one. In order to configure the newsletter you can follow our tutorial here: https://forum.tagdiv.com/the-newsletter-plugin/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately those errors don’t seem to be from Newspaper Theme. You can try and disable the theme to see if the errors are still there.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately Newspaper Theme does not have this option. You will have to create it custom or use a 3rd party option that has this feature.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Newspaper theme is compatible with WooCommerce but you will have to see where that error comes from.

Thank you !

Vlad S
tagDiv Staff

Hello !

The mobile editor is at the bottom of your normal page editor: https://www.screencast.com/t/rcNiaCW8

Please read our documentation for more information: https://forum.tagdiv.com/the-mobile-theme/ about how Mobile theme works.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you can use this CSS Code: .category-133 .td-category {
display:none;
}

The code must be inserted in here: https://www.screencast.com/t/s61BcemS2eW

Thank you !

Vlad S
tagDiv Staff

Hello !

The featured image comes from this option: https://www.screencast.com/t/Vn3LLrXi Any other options will not work.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

As you can see here the issues is your content that is not optimized: https://www.screencast.com/t/pYnO7jnOi78

You have more than 5 seconds of loading time only from the photos that are on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Vlad S
tagDiv Staff

Hello !

As mentioned in all my replies !

1.Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

2. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Vlad S
tagDiv Staff

Hello @Banovina !

Please provide a link to your website in order to inspect.

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Vlad S
tagDiv Staff

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

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