Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please note that page speed is not covered by the support team. For page speed services you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Also please do not spam all the topics on this forum !

Thank you !

Hello !

Sorry for misunderstanding !

This can now be found in here: https://www.screencast.com/t/tcSbzn4maU

I hope this was helpful !

Thank you !

Hello !

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please note that page speed is not covered by the support team. For page speed and optimization you can contact our custom work team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Unfortunately this option is not available. You can only show them all.

Thank you for your understanding!

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

That can be removed by editing the ROW with TagDiv Composer: https://www.screencast.com/t/Wt2dC6Wmyxs

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also for the images please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact your host regarding this issue. In order to see all the requirements for Newspaper Theme follow our documentation here: https://tagdiv.com/newspaper-theme-requirements/

Thank you !

Hello !

Please make sure that your cache is cleared. For cache we recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Hello !

Please note that we do not recommend using the content that the demo imports. You will have to recreate your pages / menus / category, etc.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The first post will become smaller and the rest after that will become scrollable, so if you swipe them left and right you will see that you are able to see them: https://www.screencast.com/t/RuiYMkYOB

Thank you !

Hello !

For page speed services you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately your request is not covered by the Newspaper support team: https://forum.tagdiv.com/newspaper-theme-support/

For more information of custom work you can contact our team here: https://tagdiv.com/web-development-services/

Thank you !

Hello !

This is how our developers created this features based on other users suggestions. Also the future will be tagDiv Composer because it gives you endless posibilities in editing all the small details from your page.

Thank you for your understanding !

Hello !

Unfortunately this option is not available with Newspaper Theme. For custom coding you can contact our custom work team here: https://tagdiv.com/web-development-services/

Thank you !