Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Thank you !

Hello !

The caching plugin option was made for the Wp Super Cache only because that is the recommended plugin to use. But if WP Rocket works for you, then you can ignore that.

As for the WP memory limit please make sure you’ve cleared your cache but that is an issue that has to be resolved by the host.

Thank you !

Hello !

Since the classy demo uses a Cloud Library templates for posts you will be able to edit the page title using the tagDiv Composer as you can see here: https://www.screencast.com/t/bcx8zigp

Thank you !

Hello !

For that you can edit your footer using the tagDiv Composer and add an image element. Find out more about it here: https://forum.tagdiv.com/footer-templates/

Thank you !

Hello !

Please select your ROW layout first and then add elements to your columns as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you !

Hello !

Please select your ROW layout first and then add elements to your columns as you can see here: https://www.youtube.com/watch?v=fa7GenCHcBU

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please make sure you follow our tutorial closely for AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Hello !

My colleagues have replied on your e-mails. Check the inbox.

Thank you !

Hello !

Indeed, unfortunately this is a bug that has been brought into our developers attention.

This will be fixed in the future updates.

We are sorry for the inconvenience !

Thank you !

Hello !

Header codes can be inserted in here: https://www.screencast.com/t/rD3n7AtOc5

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Hello !

Please note that all the tested and compatible plugins can be found in here: https://www.screencast.com/t/zf8eVy5TbGQV

Thank you for your understanding !

Hello !

Please click into the breadcrumb title section and use both backspace and delete to ensure everything, even an empty space, is removed before updating the page. Or I would recommend editing the page and removing the breadcrumbs.

Thank you !

Hello !

This is a Woocommerce issue which has a fix provided by them. Please follow their tutorial in order to fix this.

Thank you !

Hello !

All that is possible by using the tagDiv Composer. In order to learn more on how to use it I would recommend you to follow this tutorial here: https://www.youtube.com/watch?v=fa7GenCHcBU&t=5s

This will apply to all the layout edited using the tagDiv Composer.

Thank you !

Hello !

No, all your website information are stored in the database and that is not affected by the removing and reinstalling the tagDiv Composer plugin.

Thank you !

Hello !

Please provide a link to your website. Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Also please note that if you’re using the pro demo you have the ability to fully edit your website using the tagDiv Composer.

Thank you !

Hello @Vlada13

I have replied here: https://forum.tagdiv.com/topic/google-search-console-amp-problem/

Thank you !

Hello !

Please make sure to clear your cache. As you can see here this is how your website looks at the moment: https://www.screencast.com/t/79buzw1mep

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !

Hello !

Please note that disabling standard pack may lead into seeing shortcodes on your pages. You will need to edit your pages using tagDiv Composer and replace the old blocks with new Flex ones.

You should be able to edit cloud library templates like before.

Thank you !

Hello !

While editing your header using the tagDiv Composer you will be able to set the url on your logo as you can see here: https://www.screencast.com/t/0Mj5rVxkK ; https://www.youtube.com/watch?v=HXQQygkCCJo&t=3s

Thank you !

Hello !

Those are the fonts used by the theme. Please note that we recommend you using 1-2 fonts / site. For that you will have to edit your page using tagDiv Composer and make sure that you are not using multiple fonts: https://www.screencast.com/t/wkJDQNi0WW

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look and help you with this !

Thank you !