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Vlad S
tagDiv Staff

Hello !

By selecting the ROW you will be able to set a padding on it so your element will become centered as you can see here: https://www.screencast.com/t/WqbNa5gI

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately yes, our developers shed on this matter. At the moment indeed there is an issue setting a full width with wp bakery.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Your e-mail got into the spam folder, I have passed it to one of our developers to take a look at it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that the feature comes from wordpress and you will have to allow that in your settings.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website and also attach a screenshot of your error.

Thank you !

Vlad S
tagDiv Staff

Hello !

On flex blocks the Excerpt can be found in here: https://www.screencast.com/t/dGJm6CFKkr ; and on the other blocks you can set the excerpts from Theme Panel – Excerpts as you can see here: https://www.screencast.com/t/SDueVf7wuUBm

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

Your e-mail went into the spam folder, One of my colleagues will reach to you as soon as possible.

Thank you !

Vlad S
tagDiv Staff

Hello @sudeepta91 !

Please make sure that you insert the proper path as you can see here: https://www.screencast.com/t/lC1QeblDzVSh

Thank you !

Vlad S
tagDiv Staff

Hello !

Please reply to the e-mail you have received. It is hard for us to track a conversation in 2 platforms.

Thank you !

Vlad S
tagDiv Staff

Hello !

The only thing called “stories” in Newspaper Theme is this: https://www.screencast.com/t/rceZYjd8N and they are located in the Cloud Library. Please be a bit more specific about what stories you want to implement in AMP.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can use the tagDiv Composer on a brand new page and create the page as you wish: https://www.screencast.com/t/bySy7c3f

In order to add a background color on your page you will have to edit the ROW background color: https://www.screencast.com/t/KDLrKag3Uw6q

Please note that you will have to set the background color to all the ROWs !

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see that needs to get removed from Theme code. That will require coding skills.

You can hire a freelancer to help you with that.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you

Vlad S
tagDiv Staff

Hello !

In order to backup you will have to contact your host. For theme update please follow our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Please make sure you will follow all the steps carefully !

Thank you !

Vlad S
tagDiv Staff

Hello !

We have created the code on your live site:

Before: https://www.screencast.com/t/SirxUitf8K50

After: https://www.screencast.com/t/iZ3HveYkq

Please make sure that you implement the code properly as shown in this image: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Newspaper Theme does not offers this option, you can follow the tutorial provided by you and see if it will work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you can create your own header and using the menu element from the composer you will be able to implement your own menu in it: https://www.screencast.com/t/LvL5SXZd

Thank you !

Vlad S
tagDiv Staff

Hi,

Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.

Thank you for your understanding!

Vlad S
tagDiv Staff

Hello !

I will pass this request to our developers but we cannot say for sure when this will be implemented.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

You will have to edit your post pages. To do that you can import a post template: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

All cloud templates are fully editable using the tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Romania News post template uses single post BG featured image which it does not allow captions. You will have to replace that with single post image and you will be able https://www.screencast.com/t/8U41JZbJFz to replace the single post image.

I hope this was helpful !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

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