Vlad S Vlad S Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Vlad S Hello !
You can edit your page using the tagDiv Composer and remove that element: https://www.screencast.com/t/8tHekHwPwCp
Thank you !
Vlad S Hi,
Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.
Thank you for your understanding!
Vlad S Hello !
Please make sure to clear your cache. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Vlad S Hello !
That can be achieved by deactivating the thumbs as you can see here: https://www.screencast.com/t/dmKwSYJD3C
I hope this was helpful !
Thank you !
Vlad S Hello !
Yes, this would happen. Unfortunately you can only hide them, the HTML code will still be there.
At the moment this is the only solution.
Thank you for your understanding !
Vlad S Hi,
Unfortunately there is a problem with the new option add in theme panel for disable the schema article, this interfere with preview draft, in order to fix this problem you’ll need to make some changes in theme file or deactivate the schema articles from here: https://www.screencast.com/t/0E3IucACC You will have to check that in order to deactivate the schema, this issue will be fixed in the next update.
The file are wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/EMWC74l.png add “|| is_preview()” -> https://i.imgur.com/78beFgC.png
wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php
-> https://i.imgur.com/WIIKHSU.png -> https://www.screencast.com/t/VbigQIINRB
or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and make the proper changes for you. Include a link to this topic in the email.
Thank you for your understanding!
Vlad S Hello !
In fact this may be the perfect solution since you’ve used the tagDiv Composer and now you have full control over each element.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
By checking the sticky box it only enables the header in the tagDiv Composer.
If your sticky header doesn’t show up you will have to enable it in the tagDiv Composer and start adding elements into it: https://www.screencast.com/t/EMra1kG9YW
Thank you !
Vlad S Hello !
Please set the ROW layout as you can see it here: https://www.screencast.com/t/aGEc6JZxIr ; After that ADD inner row into the row and edit the Inner Rows Layout as you can see here:https://www.screencast.com/t/qL7M3pmPKjj
All this can be achieved using the tagDiv Composer.
Thank you !
Vlad S Hello !
We are sorry for the inconvenience create but due to the high number of requests the answering time can be delayed up to 48hr. Please let us know what e-mail address have you used so we can check the spam folder too.
Thank you !
Vlad S Hello !
Yes, you can use this in Child Theme. Please make sure you follow our tutorial closely so you can set up your child theme properly: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
You will have to remove the text and the Icon as you can see here: https://www.screencast.com/t/3aJO4cuseIV ; Set the logo to Show and add your logo: https://www.screencast.com/t/cNxYnJscG
I hope this was helpful !
Thank you !
Vlad S Hello !
Please provide a link to your website and also some screenshots of the errors that you’re facing.
Thank you !
Vlad S Hello !
You can try using this CSS code:
.td-header-style-1 .td-header-sp-logo {
width: 185px;
}
The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5
I hope this was helpful !
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
That would have been a bug. Normally the text should be gone when you deactivate the instagram. You can use tagDiv Composer and use the Column Text element in order to add that option at the bottom of your pages.
Thank you !
Vlad S Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
Vlad S Hello !
Please provide a link to your website in order to inspect.
Thank you !
Vlad S Hello !
If you want to have Whatsapp on desktop that is not possible because by default whatsapp is a mobile app not a website or web page.
Thank you !
Vlad S Hello !
Please note that this request requires custom work and the chances of this to work by removing the H tags is close to 0 Because you will have to change the whole structure of the theme since it can be found everywhere.
We are sorry for the inconvenience !
Thank you !
Vlad S Hello !
Using tagDiv Composer you can edit the ROW and set it to 3 columns: https://www.screencast.com/t/4lK5gVJK3e
Use one row for the images and create a new ROW with the same layout for the text.
In that way you will have individual control over each element. As you can see here on the upper row you have Single Image element and on the lower one a Column Text: https://www.screencast.com/t/vg8bFAQW
Thank you !
