Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

If you own multiple licenses of the theme, you do not need to create multiple forum accounts,you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Hello !

You will have to test this, normally it should show amp after the process.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please read and follow carefully our documentation here: https://forum.tagdiv.com/installing-demos/

Thank you !

Hello !

Each theme has it’s own way of functioning. Without custom work we are afraid that this is not possible, Yoast option won’t work either.

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

That is a block, the block does not have arrows. That displays only the articles from there but you can filter them as you can see here: https://www.screencast.com/t/mqPGZNpWx4

Thank you !

Hello !

In order to set the width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

Thank you !

Hello !

Please be a bit more precise, also provide a link to your website and a screenshot on exactly where you want the custom css implemented.

Thank you !

Hello !

By dependencies we mean everything that is by default. Basically you will have to replace the default templates from theme panel with Cloud library ones. We would suggest having a local host or a test site and deactivate standard pack, replace all the needed elements with the new ones from composer ( flex blocks )

I hope this was helpful !

Thank you !

Hello !

Please provide a link to your website in order to inspect.

Thank you !

Hello !

Unfortunately this option is not available.

We are sorry for the inconvenience !

Thank you !

Hello !

Our development team would like to inspect your website before diving into this matter. Also please create a backup to your website before giving access.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also we do recommend using the Mobile Theme plugin. Follow our tutorial here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please make sure that you set the logo as you can see it here: https://www.screencast.com/t/VREQtGLk

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that Romanian news background has to be edited using the tagDiv Composer and edit the ROW Background: https://www.screencast.com/t/CfbPbA2H8n

Also please note that unfortunately Facebook comments and jetpack comments are not tested with Newspaper theme and we cannot offer support for it.

Thank you !

Hello !

if you leave it on AUTO and your AMP Auto ads are enabled then google will decide what size the ads will be depending on page size. Find out more about it here: https://support.google.com/adsense/answer/9011465?hl=ro

Thank you!

Hello !

Please note that the WOFF does not come from Newspaper Theme, you will have to check where does that comes from and remove it.

Thank you !

Hello !

Please follow our tutorial in order to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

That is the layout of the menu, you will have to edit your menu using the tagDiv Composer and choose the layout there. Please note that you will need to use a header template which has a menu style.

Thank you !

Hello !

1st, please make sure that you’re having the AMP plugin live and running, and also please note that the Mobile editor is for text and images only, you cannot insert shortcodes there: https://www.screencast.com/t/C3eB4zVT

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !