Hello !

1. Please make sure you clear your cache.
2. That can be achieved by editing Theme Panel – Background – Mobile Background as you can see here: https://www.screencast.com/t/m9vDWpxu

Thank you !

Hello !

In order to set the width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Hello !

Please follow all the steps found in here: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

If that doesn’t work, Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please note that on Cloud library templates and demos you can use only TagDiv Composer. You can achieve the result you want by setting up a single post cloud template. You can browse through our library for the one that fits your taste and tweak it more if needed: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

You can select row width by editing it as you can see here: https://www.screencast.com/t/DnsIEI2TqN

I hope this was helpful !

Thank you !

Hello !

The revolution slider comes in a bundle with Newspaper Theme, you will have to follow Revolution Slider tutorials in order to set it up: https://www.youtube.com/channel/UCnXmOkQ9MuCFeqOq2bLHgPQ

Thank you !

Hello !

Unfortunately at the moment this is a bug which will be fixed in the future update. As a quick fix you can enable this option and it should work: https://www.screencast.com/t/0vuuaaDwyh

We are sorry for the inconvenience !

Thank you !

Hello !

You can achieve the responsive mode by disabling the mobile theme plugin.

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

We have tested this on our side and as you can see it works perfect: https://www.screencast.com/t/og2hCWpQbR

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

I will pass your suggestion to our developers but at the moment the list is pretty long so we cannot say a date when this will get fixed.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately if flex blocks don’t detect it as a post they cannot render it.

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

You can setup your pages using our page builder TagDiv Composer. You can disable the latest articles from here: https://www.screencast.com/t/uzXRgXTiHlH

Thank you !

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Hello !

Please follow our update tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/ Most of the settings will still be there because everything is stored in the database not in the theme files.

Also please note that we recommend creating a backup before updating.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Thank you for your suggestions ! We will pass this to our developers and they will take the decision of making this happen or not.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Whenever a new update is released you will be receiving an email from Envato Market. For a proper update we recommend you following our tutorial here: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please make sure that you update your Theme and Plugins according to our documentation: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you !

Hello !

Please follow our tutorial here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Hello !

We have not tested the Thrive Architect plugin. We do recommend using the tagDiv Composer. Using any other page builder can cause issues and conflicts.

Thank you !