Hello !

Unfortunately this option is not available in Newspaper Theme at the moment.
We are sorry for the inconvenience!

Thank you!

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.

Thank you !

Hello !

For that you will need to edit your website using tagDiv Composer and simply add more blocks in that category template. You can take a look at our Video guides in order to learn how to do this: https://www.youtube.com/user/tagdiv

Thank you !

Hello !

I have inspected your website and it appears that this is no longer showing. Can you test this on another device ? This may be appearing due to cache.

Thank you !

Hello !

Please let us know what is the issue that you are facing. And also if possible send us a screenshot of your issue. Also attach a link to your website.

Thank you !

Hello !

Thank you for your feedback ! We are more than happy that you are pleased with using our products !

Thank you !

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That option works only in posts. This is not available on pages.

Thank you !

Hello !

Do you have the tagDiv Standard pack plugin active ? In order for that folder to be available you will need to activate the plugin: https://www.screencast.com/t/ZwpjCWzOB

Thank you !

Hello !

Edit the template as you can see here:https://www.screencast.com/t/vpXRzB7FYMyV
Copy all the shortcodes from the template: https://www.screencast.com/t/ye2iAqcLVdf
Open a post template like on your new host: https://www.screencast.com/t/sXhnGhmYxJ
Select all the content from here and remove: https://www.screencast.com/t/0cgtSqguH And now paste over the shortcodes you have copied from the old template.

Simply save the template and enjoy !

I hope this was helpful !

Thank you !

Hello !

Can you provide a link to see your blurry image ?

The latest Newspaper Version is Newspaper 10.4. Also for homepage there is most likely that this is a conflict. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Unfortunately this option is not possible in Newspaper Theme at the moment.

Thank you !

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please provide a link to your website in order to take a look.

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello @cmamarkets !

What exactly is the issue that you are facing and how can we help you ?

Thank you !

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Can you show us a screenshot of how you implement the html ? As you can see here this works great: https://www.screencast.com/t/kZnDyy3M0meI

Thank you !

Hello !

If you have added category template and you want different Ad Box content on them you will need to create a different template for each category.

Thank you !

Hello !

Me and my colleagues have inspected your website and everything is working perfectly. I have inspected it via mobile devices, tablet, 4 different computers. Everywhere the website is spotless. Do you have the possibility to check this on another device ?

Thank you !

Hello !

That can be done by using TagDiv Composer and editing your menu settings as you can see here: https://www.screencast.com/t/rjPQdfirEVoB

Thank you!

Hello !

That is not a basic wordpress or Newspaper Option. That must come from a plugin, please check and let us know what plugins are you running.

Thank you!

Hello !

Please take a look at our guide and check to see if your server meets all the requirements that are found in here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the result!

Thank you!

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We have investigated your website and everything seems to be in order. Unfortunately we cannot find this on this errors, do you know if theres a pattern that users reach the issue ?

Thank you !