Hello !

Do you use a plugin for the SSL acreditation ?

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please make sure that you have cleared your cache. We do recommend using WP Super Cache as you can see here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Hello !

I’m not sure who you have been talking too since the last reply to your e-mail was the auto-reply from e-mail which require to provide some details.

Please respond there and we will take a look.

Thank you !

Hi,

If you own multiple licenses of the theme, you do not need to create multiple forum accounts,you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Hello !

The old one was another element. Old element got the information from the wordpress. The new one gets the information that you input in tagdiv composer.

Thank you !

Hello !

Sorry for missunderstanding your issue.

That will require custom CSS:

.td-church .td-banner .td_block_image_box .entry-title {
font-family: Verdana;
font-style: italic;
}

You can change the font to whatever you want.

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

1. That is wordpress feature. Find out more about it here: https://wordpress.org/support/article/how-to-use-gravatars/

2. You will have to set the ROW layout as you can see it here: https://www.screencast.com/t/9gThY190pg

Then you will have them centered.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

This issue comes from external plugins as you can see it here: https://www.screencast.com/t/33nVzR1l7

Deactivate the plugins and re-test your website. Let us know about the results.

Thank you !

Hello !

Please follow closely the tutorial regarding the instalation of Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Hello !

We will have to get access in order to inspect. Let us know when your website is live and we will inspect it.

Thank you !

Hello !

You can give it a try and upload your website and inspect it there. Let us know about the results and provide a link to your website too.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

That can be fully edited using the tagDiv Composer as you can see it here: https://www.screencast.com/t/XvtpWlEb

Thank you !

Hello !

That comes from wordpress feature. You will have to go into Dashboard – Users and edit their bio as you can see here: https://www.screencast.com/t/splyq72PuguR

Thank you !

Hello !

All the templates remain saved here: https://www.screencast.com/t/Fh5Vpc0lp

Thank you !

Hello!

We have inspected your website on our devices and everything worked out fine.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can achieve that by adding a Header Template from the Cloud library. And edit it using the tagDiv Composer, the adBox Element should come handy in here: https://forum.tagdiv.com/header-manager/ ; https://forum.tagdiv.com/custom-ad-spots/

Thank you !

Hello !

No other way to limit the post count any other way.

That is not standard. That comes from editing a Category Template from the Cloud Library. The designers removed the post loop and added a block instead. Those subcategories comes from blocks added instead of posts loop.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Here is how it shows on our side: https://www.screencast.com/t/WWRUaKxxm ; https://www.screencast.com/t/1tQZFD7iMNh

Thank you !

Hello !

Here is how it shows on our side: https://www.screencast.com/t/WWRUaKxxm ; https://www.screencast.com/t/1tQZFD7iMNh

Thank you !