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Vlad S
tagDiv Staff

Hello !

That is the demo which is available in Theme Panel – Demos as you can see here: https://www.screencast.com/t/d2UakYyhNn

Please make sure that you have the Newspaper 9.8 since this demo has been released only on that version.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

For the titles you will need to use custom css code because that option comes directly from wordpress.

If the gif disappear make sure that they are still in your media library. A gif is no more different than a .jpg photo when it comes to displaying it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be edited using the tagDiv Composer as you can see here: https://www.screencast.com/t/d4VUamccri27

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately we have not received any e-mail from this adress. Neither spam. Please resend your e-mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you want we are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this really is an issue and comes from the latest Google Chrome update. It will be fixed in the next update. You can either use the text section or another browser.

We are sorry for the inconvenience !

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

You should be able to reset all of them to default by setting it up here: https://prnt.sc/pkeq36

This worked on our side. Let us know how this works.

Thank you !

Vlad S
tagDiv Staff

Hello!

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here it works perfectly: https://www.screencast.com/t/MACKAKqDQ ;

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to use tagDiv Editor in order to edit the layout and simply drag and drop the element in order to delete: https://www.screencast.com/t/savvOVZwiZ

Thank you !

Vlad S
tagDiv Staff

Hello !

We ussually reply to e-mails in 24H maximum, Please tell me what adress you have sent your e-mail in order to inspect the spam too.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you can simply setup another layout from the picture you have shown us and everything is ok.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately if you are talking about the autorotate option that is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !

Unfortunately without acces we cannot offer support in order to see what the issue is. We have to inspect and see what the issue could be. There is no specified file for an issue.

Thank you for your understanding !

Vlad S
tagDiv Staff

Hello !
You will have to use the tagDiv Composer for the homepage and as you can see here: https://www.screencast.com/t/Gosjzr4Z15

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.

Sorry for the inconvenience!

Thank you!

Vlad S
tagDiv Staff

Hello !

What exactly are you using the childtheme for ? There are features in the Newspaper Theme that allow you to implement the code directly into the theme without using child theme or external plugins.

Thank you !

Vlad S
tagDiv Staff

Hello !

The td_page_builder_widgets.php is located in here: wp-content\plugins\td-composer\legacy\Newspaper\includes\widgets.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to install the Child Theme please follow our tutorial here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

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