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Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer. This happens also on e-mail !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be achieved by using a single post template, edit it using the tagDiv Composer and using the elements there.

Find out more about it here:https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

In order to resize the buttons you will have to use some css coding.

Add your single post template and edit it. After that please provide us a url to your page and we will see what can be done on resizing.

Thank you !

Vlad S
tagDiv Staff

Hello !

This option is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can edit the footer using the tagDiv Composer and there you have that option for the colors as you can see here: https://www.screencast.com/t/MGSBQn4i

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

The css codes can be inserted in the Custom Code tab here: https://www.screencast.com/t/bZqOykd2C9

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide us a link to your website in order to inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can find more information about it here: https://forum.tagdiv.com/the-newsletter-plugin/

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes, you can use the iFrame in order to have it work. That would be a more recommeded work.

This way should work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Usually this message appears when your website IP is blocked on Instagram or there are some problems to connect to the Instagram id, please try to use an Instagram plugin that requires a token, this will authenticate your website ip and should work.

Thank you for your understanding and sorry for the inconvenience!

Vlad S
tagDiv Staff

Hello !

Unfortunately on Cloud Library Templates the file does not generate.

You cannot add the customization you want on a Cloud library template.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

That can be changed by going into Theme Panel – Translations and search for the dedicated word and replace it as you can see here: https://www.screencast.com/t/kuilW4epgxYY

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for missunderstanding your issue !

You can add that on BLOCKS. As you can see this settings you can follow the settings here: https://www.screencast.com/t/xkJeGqlg9Jz

I hope this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

It looks like you are trying to access a photo. Is that photo path ok ? Check the path and see if the photo exists: https://www.screencast.com/t/Ce4qFvZ9Q

Thank you !

Vlad S
tagDiv Staff

Hello !

Once you set your single post template that template will apply to all of your posts.

We can offer custom services over a fee. For a quotation send us an e-mail here and let us know as many details as possible: https://tagdiv.com/premium-customization-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Are you using the latest Newspaper Version ? In Newspaper 9.8 This issue has been solved.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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