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Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available using Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect the issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

Thank you @Edward !

As he mentioned above. You can disable the post views from here: https://www.screencast.com/t/9nmPhnNi2vVr

Thank you !

Vlad S
tagDiv Staff

Hello !

You should be able to achieve that by disabling the modal image option from here: https://forum.tagdiv.com/modal-window/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this feature is not available using the Newspaper.

This may be achievable using coding but support policy does not cover custom work:https://forum.tagdiv.com/newspaper-theme-support/

You can contact our development team in order to receive custom services over a fee. Contact us here for a quotation: https://tagdiv.com/premium-customization-services/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

The featured video works at the moment only with Youtube Videos.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

The files are now locate in the tagDiv Composer plugin as you can see here: https://www.screencast.com/t/ttsg537lu

Thank you !

Vlad S
tagDiv Staff

Hello !

You can set up an single post cloud template from the Cloud Library and let only the modified date element.

Find out more about it here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

I hope this is helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

From what I can see your block works fine on mobile devices: https://www.screencast.com/t/yryEtIxKNJ

Unfortunately this is how the blocks work and you cannot do anything about it.

We are sorry for the inconvenience !

Thank you!

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website in order to inspect and see what can be done.

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here your page works: https://www.screencast.com/t/Dh848jpeP

AMP plugin does not work without Mobile theme on Newspaper Theme.

Find out more about the Mobile Theme Plugin here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately we have not tested this plugin so we cannot offer support for untested plugins due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue does not come from Newspaper Theme and it is not covered by the support policy: https://forum.tagdiv.com/newspaper-theme-support/

You can try a plugin for spam or some software in this matter.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please note that we do not recommend using 2 page builders on the same page. Also by working with WP bakery on cloud templates may cause issues and conflicts.

Also using wp-bakery on tagdiv built templates will cause issues. We recommend using tagDiv Composer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that all the requirements are up to date as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

You can also follow our page speed tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

We test the websites using GTMetrix, you can do it too and see what can be improved on your website.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately that option is not available with Newspaper Theme.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello,

If you are referring to the categories from category page, then you need to set to category template style 3 -> http://prntscr.com/pdp8a5 -> http://prntscr.com/pdparr
If there is still a problem, or this is not what you mean, please provide some more details.

Thank you!

Vlad S
tagDiv Staff

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

1. You can change the background image by going into THeme Panel – Backgorund as you can see here: https://www.screencast.com/t/8smqruQty

2. The categories can be deleted from wordpress. Find out more about it here: https://en.support.wordpress.com/posts/categories/

3. As you can see the plugin RS Frameworks seems to be in conflict with something. Deactivate it and then see if the error is still there.

4. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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