Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello @eingkoul !

I am sorry but I don’t quite understand what do you mean by the numbered one ?

Thank you !

Hello !

Unfortunately this option is not available.

We are sorry for the inconvenience !

Thank you for your understanding !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor.

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Yes, in every block you can set filters for specific categories / posts as you can see here: https://www.screencast.com/t/IeweqiYOx2Y4

I hope this was helpfull !

Thank you !

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Unfortunately this option is not available by default in the Newspaper Theme. You will have to make a custom work implementation. For custom work we can offer this service by a fee as you can find here: https://tagdiv.com/premium-customization-services/ Or you can look out for a freelancer.

We are sorry for the inconvenience !

Thank you !

Hello !

You can disable / enable those option by going into Theme Panel – Post Settings and choose one of the two options available there and activate them: https://www.screencast.com/t/m2w6ciwD

Thank you !

Hello !

We are sorry for the inconvenience !

Our team is working on fixing this issue as soon as possible.

We will reply via e-mail !

Thank you for your understanding !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that the php version is 7.1 or 7.2 not 7.3 also make sure that the wp-memory is at list 256MB.

Thank you!

Hello !

Yes we have received your e-mail.

We are trying our best on getting a fix for this issue.

We will provide your answers via e-mail.

Thank you for your understanding !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

You have no posts on your website.

In order to have the content centered you will have to edit all the ROWs from your page using the tagDiv Composer and set the layout as you can see it here:https://www.screencast.com/t/wdpKbCZyLsN

I hope you will find this helpfull !

Thank you !

Hello !

Please note that we do recommend using the tagDiv Composer since it has been developed exclusively for the Newspaper Theme.

Also please note that you are probably are facing a plugin issue since your sidebar is not working when you are scrolling. Please deactivate all the plugins except the tagDiv Composer and see if this will fix your issue.

In order to learn more about how the tagDiv Composer and Newspaper Theme works i suggest following our Newspaper Theme guide which can be found here: https://forum.tagdiv.com/newspaper-theme-documentation/

I hope this will be helpfull !

Thank you !

Hello !

Please provide us a link to your website and also screenshots of the error.

Thank you!

Hello !

Please make sure that you are uploading the image the full size as you can see here: https://www.screencast.com/t/Oxue274e

After the image is fully inserted it should reduce the space of the header.

You can edit the ROW background as you can see here.

I’m not sure that I can understand what you’re trying to achieve with the menu option. Please provide more information about it.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Sometimes there can happen that the featured category not beign installed. You can simply create a new category called Featured.

We are sorry for the inconvenience !

Thank you !

Hello !

Please add access in the search console of the structured data teste to contact@tagdiv.com in order to see the results and provide proper solution.

Thank you !

Hello !

Please provide a link to your website in order to inspect and provide solution for it.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit

Thank you!