Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

Please provide a link to your website and we will take a look.

Thank you !

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If this does not get displayed by using the Theme Panel option you can do it manually by customizing the page: https://www.wpbeginner.com/wp-tutorials/how-to-add-a-favicon-to-your-wordpress-blog/

Thank you !

Hello!

If you are using a caching plugin, Please make sure that you activated the ajax view counter as you can see here: https://www.screencast.com/t/9wTAzeUSnAA and make sure that your posts have views:https://i.imgur.com/oCnKXjZ.png
Also, check this topic too: https://forum.tagdiv.com/topic/post-view-counter-in-dashboard/

Let us know the result!

Thank you!

Hello!

If you are using a caching plugin, Please make sure that you activated the ajax view counter as you can see here: https://www.screencast.com/t/9wTAzeUSnAA and make sure that your posts have views:https://i.imgur.com/oCnKXjZ.png
Also, check this topic too: https://forum.tagdiv.com/topic/post-view-counter-in-dashboard/

Let us know the result!

Thank you!

Hello !

By using tagDiv Composer and website manager please make sure that you are using the same header on both pages, that you can check here: https://www.screencast.com/t/1CxBat2e

Let us know the result !

Thank you !

Hello !

You are seeing it as a HTML TEXT ( option from gutenberg ). Does it look the same when you add a new post ?

Thank you !

Hello !

You are seeing it as a HTML TEXT ( option from gutenberg ). Does it look the same when you add a new post ?

Thank you !

Hello !

This is how it looks like on your website at the moment: https://www.screencast.com/t/8BoUyFkRxZ2

Unfortunately we do not have permission to view the image you have uploaded.

Thank you !

Hello !

You should be able to remove some of the blocks that you don’t want to by using the tagDiv Composer page builder: https://www.screencast.com/t/obzfnfY9

Unfortunately that option is not possible in Newspaper Theme without custom work.

Thank you !

Hello !

Can you send us a screenshot of where you are looking to implement the video ?

Thank you !

Hello !

I have inspected your websites and both of them have files that are not loading and take a lot of time to retrieve the information as you can see here: https://gtmetrix.com/reports/polvora.com.mx/Hg18PbAC/

To increase the page speed you can check these similar topics for more solutions:

– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

If you have updated from such an older version I personally would go to use a PRO Demo. All the PRO DEMOS and cloud library templates are fully editable using tagDiv Composer. In this way you can deactivate the Standard Pack plugin too. which will eventually improve your page speed. You can take a look at some of our video guides to see what has been changed: https://www.youtube.com/user/tagdiv

I hope this was helpful !

Thank you !

Hello !

That can be done using a CSS code as you can see here: .td-fix-index a {
color:red:
}

The codes must be inserted in here: https://www.screencast.com/t/G4qVwC6G

Thank you !

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– Please provide as many information as possible, on what steps you took to make sure that everything has been done properly.
– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

What you can do is set an extra class on your featured image inside your post template: https://www.screencast.com/t/wOXKOXvbU

And by using a css code: .CLASSNAME {
display:none;
}

This will make your featured image gone in post but still available to be pulled on other blocks.

I hope this was helpful !

Thank you !

Hello !

If the option from Theme panel is set to OFF than this feature is disabled.

Thank you !

Hello !

Everybody sees the registered version. please make sure to refresh your page when going into the mobile viewport. On mobile the page looks like this : https://www.screencast.com/t/TvBJfq7F

To increase the page speed you can check these similar topics for more solutions:

– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Hello !

Please provide a link to your website in order to take a look.

Thank you !

Hello !

Please provide a link to your website in order to see what can be done.

Thank you !

Hello !

I am sorry for misunderstanding !

At the moment what you can do is to use the Autoptimize plugin, that will help reduce this.

Unfortunately at the moment for this there is no workaround.

Thank you !

Hello !

What template are you exactly looking for ? The only CITY Demo is the City News one which is not a PRO demo.

Thank you !