Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Unfortunately a sitewide option for font changing is not available. You will have to do them one by one.

We are sorry for the inconvenience !

Thank you !

Hello !

Yes. The background video was created to have no sound, only video feature.

Thank you !

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

If you are using a background color / image this will cause the boxed layout.

Let me know if this helped you !

Thank you !

Hello !

Unfortunately Newspaper Theme does not have multiple popups options. You will have to try out some plugins.

We are sorry for the inconvenience !

Thank you !

Hello !

You can edit only Cloud Library elements. In the cloud library you will find Category Templates. Import one and edit it using the tagDiv Composer as you can see here: https://forum.tagdiv.com/cloud-library-category-templates/

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Hello !

If this is a plugin conflict we cannot do anything about it. We have all the supported plugins list here: https://www.screencast.com/t/W0gTYMvXs

Unfortunately due to our support policy we cannot help you with your issue: https://forum.tagdiv.com/newspaper-theme-support/

We are sorry for the inconvenience!

Thank you !

Hello !

If this is a plugin conflict we cannot do anything about it. We have all the supported plugins list here: https://www.screencast.com/t/W0gTYMvXs

Unfortunately due to our support policy we cannot help you with your issue: https://forum.tagdiv.com/newspaper-theme-support/

We are sorry for the inconvenience!

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please provide us a link to your website in order to inspect and see what can be done.

Thank you !

Hello !

Unfortunately we do not have a list or something like that for what is being added int your database. Every simple change you make in wordpres ( theme, plugin, posts, etc..) affects your database.

If you are looking into making some specific modifications please let us know. This is a pretty general question and if you are trying to achieve something the best way would be to let us know what exactly are we looking for.

We are sorry for the inconvenience !

Thank you !

Hello !

TagDiv Composer is a PAGE BUILDER. You have to edit the text using the wordpress editor:https://www.screencast.com/t/srzIwi2uEe

Thank you !

Hello !

I have reviewed your website and the arrow appears to be here: https://www.screencast.com/t/tzbzTWDvSU

Altough it doesn’t look like this is the arrow originally from tagdiv. please make sure that you don’t have a plugin conflict. Deactivate all the plugins except tagDiv Composer and mobile theme and see if the issue is still there.

Thank you !

Hello !

Sorry for missunderstanding your issue !

So those in your image are blocks. The block settings are with a negative top margin, after that you add a padding on it for the “border” on each mini block: https://www.screencast.com/t/Fq3NSCRWM There are 3 blocks on one row ( You can change the ROW LAYOUT here: https://www.screencast.com/t/XdXAmoN9MV4s )

Add 3 blocks in those columns, edit the blocks to have only one post in it: https://www.screencast.com/t/fMY0PFH1gLc And you should be able to see it like mine: https://www.screencast.com/t/vuhqdD52zyZ

Also for the COLUMN. A column is a part of the ROW you have to delete the ROW entirely. I have attached a picture above to see the option. But you will have to right click the ROW tab not the COLUMN one.

I hope this was more helpfull !

Thank you !

Hello !

Please make sure that you are using the 9.8 Newspaper Theme Version. If you are using this version of the theme and the options are not available please make sure that you don’t have a plugin conflict. Deactivate all the plugins except tagDiv Composer and mobile theme and see if the issue is still there.

Thank you !

Hello !

In posts you will have to add a Single Post Template from the Cloud Library. https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

All the Cloud templates are editable using the tagDiv Composer. The screen is the tagDiv Composer editor.

Thank you !

Hello !

Please add this CSS code in order to change the text color and hover color: .td-blog-baby .td_block_template_1 .td-related-title .td-cur-simple-item {
color:red;
}
h4>a {
color:red;
}
.td-blog-baby .td-related-left:hover, .td-blog-baby .td-related-right:hover {
color: blue;
}

The code must be inserted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please provide a link to your wesbite in order to inspect. Also you can set the widht by the ROW Stretch option: https://www.screencast.com/t/BkWwdHh6 The audio will not play since it’s a background. That’s how it has been designed.

I hope this was helpfull !

Thank you !

Hello !

tagDiv Composer is a MUST have plugin. It is the main core of the Newspaper theme. Working without it is not an option.

You can use shortcodes and implement it into a Column Text element. Simply insert the HTML code in here: https://www.screencast.com/t/BL70uRy5U

Let me know if this was helpfull !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

I’ve note this problem on our investigation list and our developers will take a look to this problem.
Until the problem will be fix, you should use plugin that automatically delete the transients at one hour set.

More informations that could be helpfull can be found here: https://forum.tagdiv.com/topic/amp-wp_options-transients/

Thank you!

Hello !

We are sorry for the inconvenience !

At the moment I cannot say what would be featured in the next updates.

Thank you !

Hello !

Because many users have requested to have different headers ( sticky vs static ) and that is a feature.

You can find more information about the header manager and many more in our documentation here: https://forum.tagdiv.com/header-manager/

I hope this is more helpfull !

Thank you !

Hello !

Please provide a link to your website in order to inspect and see what the issue is and how can we fix it.

Thank you !