Hello !

Please provide a link to your website in order to inspect.

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Hello !

We are sorry for the inconvenience that you are facing. Please note that this is not a common practice since there are thousands of users who update and they have no issue.

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also If you are using PRO Demos or Cloud library templates, TagDiv Standard pack is no longer required.

Thank you !

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

I have checked this and this issue is still under development to get fixed. I will keep you updated.

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Hello !

Please provide a link to your website and we will take a look.

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Hello !

Please make sure to clear your cache first. Also please try and reinstall tagDiv Composer plugin, there have been some changes made to it. If this doesn’t work please provide a link to your website and we will take a look.

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Hello !

For this the recommended option is to ask your host to create a full backup of your website. They will be able to restore it in case something is not as you want.

Also you can take a look here for more information:https://wordpress.org/support/article/wordpress-backups/

Thank you !

Hello !

That image looks to appear from a page built with gutenberg. Normally with a default theme you would experience exactly the same issue. On wordpress large size is max 1024 default: https://prnt.sc/112c6tc ; as you can see here yours is set to large: https://prnt.sc/112c7b4

Let us know the result !

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Hello !

Please send us a link to your website in order to take a look at what can be done.

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Hello !

Please make sure that this is not a plugin conflict. Disable all the plugins except tagDiv Ones and try again.

Let us know the result!

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Hello !

In the Pulses Pro template that one is edited using the options from tagDiv Composer and some css. That player shows up if you are using a Flex Block, and your post type is set to be Audio. As you can see here you have the option to hide it: https://www.screencast.com/t/3WxFjmx7

I hope this was helpful !

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Hello !

The current documentation is the one that works. Please note that not all the files are available for child theme. You can find the documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

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Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello !

Can you check with only TagDiv plugins enabled if this issue is still there ?

Let us know the result !

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Hello !

We need to take a look on safari to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

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Hello !

I have inspected your website using 2 different mobile devices. Both of them display ads on top and at the bottom of your post: https://www.screencast.com/t/yzIxbxAXUrXq

Should there be more ads ?

Thank you !

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Hello !

That you should be able to adjust using the CSS tab as you can see here: https://www.screencast.com/t/uqbm3jab and se a positive or negative margin, that you can adjust: https://www.screencast.com/t/CNIGOZMbH0

Thank you !

Hello !

Make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Hello !

Where is that block added ? The Current Category function will only work when your block is in a category page.

Thank you !

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Hello !

We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello @Chris Baird !

This depends on how many ads you look to run. If you’re looking to have many Ad option, with Ad rotation you will have to test some plugins. Ad Inserter pro used to work pretty well, I would start with that. Unfortunately please note that this are not tested plugins, therefore the support we can give on them is not too much.

What you can do. There are plenty of Ad Options in composer too, you can use Ad Boxes and desing your whole website around ads, or post inline ads. That is something we can help with and offer support for.

I hope this was helfpul !

Thank you !

Hello !

Can you show us your AMP Settings ? It looks like AMP is not properly set on your page.

Thank you !