Hello !
We have reviewd your site from 3 different platforms. Everything looks fine on Android / iOS / and on desktop. We cannot see or recreate your issue.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
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Hello !
You can edit them using the tagDiv Composer as you can see here: https://www.screencast.com/t/BjWdJId3T7VK
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Hello !
Your header looks ok on our side: https://www.screencast.com/t/3ZqMsvEpK ; https://www.screencast.com/t/dQFes3kjDw0
Let me know if i’ve missed something.
Thank you !
Hello !
There is no easy workaround. It will require some serious coding to pull that off. Unfortunately custom work cannot be done by use due to our support policy: https://tagdiv.com/?s=support
You could try find a freelancer and see if he’ll be able to help you !
Thank you !
Hello !
CPT uses only single.php template. Unfortunately it does not work on anything else.
Thank you !
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Yes, you set it up from there.
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Hello !
Please provide me a link to your website and show me the video you’ve seen tutorial to design custom webpages from tagdiv.
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Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
Please make sure that the sidebar you selected in widgets is the one that renders on your page because you have multiple sidebars there: https://forum.tagdiv.com/primary-category/
If you are certain that everything was done properly, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
This is mainly custom work wich we cannot offer at the moment due to our support policy: https://tagdiv.com/newspaper-theme-support/
You could take a look into this topic and find a freelancer in order to help you implemnt your ideea. But keep in mind this is no easy job: https://forum.tagdiv.com/topic/add-additional-fields-to-posts-in-category-grid/
We are sorry for the inconvenience !
Thank you !
Hello !
You will have to disable the overlay option by editing the page as you can see here: https://www.screencast.com/t/iYBTpaSgv Choose another option than that and it should work.
Thank you !
Hello @Smehr !
On the front-end we couldn’t see anything wrong. Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
Hello !
You can use a footer from the Cloud library or one from here: https://www.screencast.com/t/gO3i3kHy
There are different footer styles and you can change from there to see wich one suits you !
Thank you !
Hello !
As you can see your page looks ok now: https://www.screencast.com/t/9TOx0hkfh .
Please make sure to delete the cache and the browsers cache.
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Hello !
Please use this code: .page-nav {
display: none;
}
The code must be pasted here: https://www.screencast.com/t/J1Nxw5s5
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Hello !
I would need a link to your page so I can inspect and provide proper css. Please leave all the codes there so i can see the changes you have and help you.
Also for the first issue make sure that your box background is not white.
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Hello !
Unfortunately ACF and single post template from the cloud library do not work.
We are sorry for the inconvenience !
Thank you !
Hello !
Firstly please make sure that all the theme requirements are met: https://forum.tagdiv.com/requirements-for-newspaper/ If not follow the steps found there to meet all the requirements.
Also take a look at this tutorial regarding page speeed increase: https://tagdiv.com/how-to-increase-page-loading-speed/
Please make sure that you upload your logo at it’s full size: https://www.screencast.com/t/bPR9afpS3xl
For the header bar use this css code: `.td-header-style-12 .td-header-menu-wrap-full {
height: 90px;
}`
The code must be pasted here: https://www.screencast.com/t/J1Nxw5s5
The footer part where you have editor picks cannot be edited but you can choose from a lot of option found in Theme Panel – Footer. Also the Footer info can be edited from there too.
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Hello !
The sign in option can be disabled from here: https://www.screencast.com/t/eftGWQpa
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Hello !
The easiest way is to create a page from 0, edit it using the tagDiv composer. Add ROW elements and define the layout of that: https://www.screencast.com/t/agO2ls6wIxw7 ; https://www.screencast.com/t/m4JjhutH
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Hello !
You can edit your adress from wordpress here: https://www.screencast.com/t/AMc2n9QwNt4G
Let me know if this is what were you searching for !
Thank you !
Hello !
You are using a single post template. You will have to edit your template using your TagDiv Composer as you can see here: https://www.screencast.com/t/rLS6ookxIij7
Thank you !
Hello !
Usually this happens due to low wp-memory value, try to set it to 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.
In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.
If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.
Thank you !