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Vlad S
tagDiv Staff

Hello !

Usually this happens due to low wp-memory value, try to set it to 256M if possible
https://tagdiv.com/newspaper-theme-requirements/

In some cases adding the code mentioned at the end of the guide in the htaccess file solved the problem.

In others changing the PHP version to 7.0 or 7.1 worked. It could also be caused by security plugins or security server modules, or file permissions.

If nothing works, we could take a look at it. Send us admin login as well as cPanel at contact@tagdiv.com so we can investigate.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please take a look at our documentation regardint Newspaper Theme update and follow the steps found there: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also make sure to upload the plugins too: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to enable comments on posts you will have to go into Theme Panel – Post Settings – Post and custom post types and enable the comments as you can see here: https://www.screencast.com/t/IpPFsCWu

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please add this custom css code: .td-main-page-wrap {
padding-top: 0px;
}

The code must be pasted here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available with Newspaper theme at the moment.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

You can take a look over the next topic from here -> https://forum.tagdiv.com/topic/redirecting-user-to-previous-page-after-registrationlogin/ where you can see some advice regarding this functionality.

Hope this helps!

Thank you!

Vlad S
tagDiv Staff

Hello !

The latest articles comes from wordpress. In order to remove that you will have to edit the page from here: https://www.screencast.com/t/U8KqLbfWb

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see everything works ok: https://www.screencast.com/t/9kLL4gsjF1C; Your page is AMP valid.

Thank you !

Vlad S
tagDiv Staff

Hello !

The other way would be for you to create a cloud library template and delete the author box. Find out more about how to create and edit a single post template from the cloud library here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please use this code: .td-black .author-box-wrap {
color:white;
}

You have to paste it here: https://www.screencast.com/t/J1Nxw5s5

Thank you !

Vlad S
tagDiv Staff

Hello !

You can set your code in theme panel into one of the 5 ad spots as you can see here: https://www.screencast.com/t/JQuBZ0vXlCM

After you have set the code you have to go into Appearance – Widgets and set the custom field there: https://www.screencast.com/t/iH3fEccu

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide that category you will have to use a custom css code. Please provide a link to your website in order to offer the best solution !

Mobile theme has a different non-editable design. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for missguiding you. Please make an assesment of your website and see wich thumbs are you using and disable all the other options from here: https://prnt.sc/oligwd.

Sorry for missguiding you.

Thank you !

Vlad S
tagDiv Staff

Hello !

That option should be editable from here: https://www.screencast.com/t/cGNl0OOypvS

Let me know if this was helpfull !

Thank you !

Vlad S
tagDiv Staff

Hello !

This issue is coming from wordpress. Please take a look at this guide in order to fix this issue: https://mythemeshop.com/blog/how-to-prevent-wordpress-from-generating-image-sizes/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that all of Newspaper Theme system requirements are met:https://forum.tagdiv.com/requirements-for-newspaper/

If all the steps are completed please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff
Vlad S
tagDiv Staff

Hello !

Unfortunately you cannot use anything else in order to change that element since it was created using the tagDiv Composer !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your page so we can inspect and provide a good solution !

Thank you !

Vlad S
tagDiv Staff

Hello !

We will respond via e-mail !

Thank you !

Vlad S
tagDiv Staff

Hello !

That is the logo wich can be changed from here: https://www.screencast.com/t/E5iqCHbqPQ You can add there your logo.

Thank you !

Vlad S
tagDiv Staff

Hello !

All the shortcodes appear because you haven’t updated / activte the tagDiv Composer. Here is the guide on how to update the Newspaper Theme : https://forum.tagdiv.com/how-to-update-the-theme-2/

Please make sure you follow all the stepts and after updating the theme you will activate the plugins.

Also make sure to first delete the old Newspaper theme and plugins and only after that install the new one !

Thank you !

Vlad S
tagDiv Staff

Hello !

The only option you have is to embed a full playlist from youtube. The playlist that our tagDiv Composer creates from multiple individual videos.

After a quick google search i’ve found this tutorial. https://wpsmackdown.com/embed-youtube-playlist-wordpress/#using-shortcode You can give it a try.

We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

That is due to having a footer page. The racing mag demo comes with custom footer page wich it doesn’t include a sub footer.

If you want you can edit it using the tagDiv Composer and edit it as you want or simply switch to a default footer from here: https://www.screencast.com/t/rHz4xBix

Thank you !

Thank you !

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