Hello !

Please provide a link to your website in order to help you. Also point out where exactly can we find that gap.

Thank you !

Hello !

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

If you mean this section: https://www.screencast.com/t/k5sQN4iZ2 ?

You will have to add the element using the tagDiv Composer: https://www.screencast.com/t/tNdqp1LbC5x

Go to elements and add one of othe blocks / flex blocks and give the title you want: https://www.screencast.com/t/bI7wn2uM9Wtx

I hope this was helpfull !

Thank you !

Hello !

If the previous option did not seemed right please add these files in Child theme root as you can see here. It worked on our side great: https://www.screencast.com/t/pxAuHAjPY4

http://cdn.tagdiv.com/wp-content/uploads/2019/07/default_template.zip

Please let us know about the result !

Again, we are sorry for the inconvenience !

Thank you !

Hello !

I hope I got it right. The main homepage can be edited using the tagDiv Composer. If you have created one from scratch you have to set that page as homepage as you can see here: https://en.support.wordpress.com/pages/front-page/

If you mean a page for the single post template. You can edit it, save the template and set it from here: https://www.screencast.com/t/Hw0BE24p41sf

I hope I helped you better this time !

Thank you !

Hello !

Try using the Mobile Theme plugin ! Also take a look at this optimizing tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that mobile theme offers different layout and does not load shortocdes from page builders. Give it a try and see how it works for you ! Here is the documentation on this: https://forum.tagdiv.com/the-mobile-theme/

Let me know how this works !

Thank you !

Hello !

Try doing this:

In Theme Panel go to Style 2 since is the same as default. We did manage to recreate the bug on our side and our developers are doing their best to fix it. https://www.screencast.com/t/3AWjg0dIm3j

Let me know how it worked on your page !

Thank you !

Hello !

This could be a fix for some of you ! Take a look into this topic untill we manage to answer to all of your emails: https://forum.tagdiv.com/topic/cant-change-site-wide-post-template/

Thank you !

Hello !

If everyone has followed the guide first please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

We are working as fast as we can to solve your issues ! We are sorry for the inconvenience !

Thank you !

Hello !

From this new update ( 9.7.4 ) You can disable the mobile theme on specific posts or pages. https://www.screencast.com/t/b9FlHW8fuw

I hope this was more helpfull !

Thank you !

Hello !

Indeed the child theme implementation has changed as the theme files structure was altered in the last few updates. Please follow this updated guide regarding the child theme for proper implementation. Also if you encounter any issues let us know !

Here is the tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you !

Hello !

We are sorry for the inconvenience created.

Please make sure that you do have a backup before you make an update. Also it is indicated to have a test website in order to see how the theme or any new update you do reacts to your modifications. We test our products before each update but we cannot know what are the actual modifications you make on your website. Also, there could indeed be unforeseen circumstances in certain conditions that could have slipped pass testing. We do not claim to be perfect.

We are here to help you and we do our best to offer support for our clients. We have to investigate this issue properly and see why this happens.

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email. We will do our best to help you and fix your issue !

Thank you !

• This reply was modified 7 years by Vlad S.

Hello !

In order to change names of categories you will have to go into Posts – Categories and there you can edit them as you can see here; https://www.screencast.com/t/uUjPNVBhjDni

I hope this was helpfull !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please try and activate your keys manually as you can find here. The email is refered to your support forum account. If you want to use only 1 account on this forum then you can manually update the keys and add the to your account as Amit says.

Here you can find how to update the keys manually: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you !

Hello !

This option should be already available for you when you go either on responsive or mobile theme as you can see here: https://www.screencast.com/t/pK1Ik7H9 ; https://www.screencast.com/t/QP6EVj0z

Let me know if I missunderstood your issue !

Thank you !

Hello !

In order to change your links you will have to edit the page and go here: https://www.screencast.com/t/cXXC4zE4oi7

Also with the new 9.7.4 update you are able to disable the Mobile theme on certain pages or posts as you can see here and I recommend to disable it on that page: https://www.screencast.com/t/UipjSjdI

Thank you !

Hello !

Yes ! You will have to do it manually due to change of file location the overwrite option wich come in most update options will cause issues. Please do the Theme and plugins update manually !

Thank you !

Hello !

Unfortunately this feature is not possible using the Newspaper Theme. You may try with a plugin but unfortunately we cannot recommend any since we haven’t tested them.

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

You will have to post that code in Theme Panel – Mobile Theme – Custom Code: https://www.screencast.com/t/0IE0OfH6Z1Fd

Thank you !

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ?

Also you have to install the new child theme wich is found in the archive that comes with the update.

If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our updated documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Hello !

Simply clikc on that block using the tagDiv Composer and set the filters as you can see here: https://www.screencast.com/t/oKjIrfRgrhm

I hope this was helpfull !

Thank you !

Hello !

Please try this CSS and let me know how it works:

.td-page-content a:hover, .td-post-content a:hover, .wpb_text_column a:hover, .td_block_text_with_title a:hover, .woocommerce #tab-description a:hover, .mce-content-body a:hover {
color: red;
text-decoration: underline;
}

https://www.screencast.com/t/4MuSkRdVgJ

Thank you !

Hello !

If you meant something like this here is the css code: https://www.screencast.com/t/0zv63W4g

.sf-menu>.current-menu-item>a, .sf-menu>.current-menu-ancestor>a, .sf-menu>.current-category-ancestor>a, .sf-menu>li>a:hover, .sf-menu>.sfHover>a {
background-color: black;
border-radius: 15px;
color: white;
line-height: 30px!important;
margin-top: 22px;
}

This code must be inserted in here: https://www.screencast.com/t/J1Nxw5s5

I hope this was helpfull !

Thank you !