Hello !

We cannot promise but your request has been sent to our developers.

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

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Hello !

You can filter each block content by simply clicking on them when tagDiv Composer is active and change the filters from the filter tab: https://www.screencast.com/t/meJaEdWS

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Hello !

We have inspected your page and everything seems to be in order now.

You can increase your page speed by following ALL the steps found in this tutorial: https://tagdiv.com/how-to-increase-page-loading-speed/

This usually provides great result !

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Hello !

Unfortunately this option is not available anymore. You will have to do it using the tagDiv Composer. And coming with the new updates there will be fewer posibilities on using the WP bakery page builder.

We are sorry for the inconvenience !

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

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Hello !

You can import the Art Creek Demo, edit it using the composer so your content page to look in a other way. That would be the simplest method.

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Hello !

Unfortunately this option is not available at the moment. We are sorry for the inconvenience !

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Hello !

We are sorry for the inconvenience !

All the notifications you receive come from Envato not from us. We will try to get in touch with them and report this issue !

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Hello !

Please check your Auto Loading settings:https://www.screencast.com/t/VPqzQMywb5M If you choose the first 2 options then it should load as you want. If they are set by category and the posts are 1 made in 1 july and 1 in 2 march then it will skip all the posts until 2 march. But if you set them by next or previous post it should be displayed correctly.

Let me know !

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Hello !

Please make sure that you have updated properly and followed all the steps from our tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/

Also make sure to upload and activate all the required plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/

And please disable ALL non-theme related plugins and try again and activate them only after. In this way you can see if you have a plugin conflict or not.

Let me know how this worked out !

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Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

You need to be more specific. What photos, what is your website. Usually the suspect images may be coming from the tagDiv Composer or Cloud Library.

Please make a screenshot and show us what photos are there suspicious !

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Hello !

You need to upgrade this you need to update your page speed. Here is a tutorial on how to increase it: https://tagdiv.com/how-to-increase-page-loading-speed/

Please follow every step and make sure that everything is done correctly !

This should bring much better results on your page !

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Hello !

Please provide a link to your website in order to provide a better css.

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Hello !

You can achieve this by doing this in a page using the tagdiv Composer and then insert it into your mega-menu.

Create a new page and click on edit with tagdiv composer:
https://www.screencast.com/t/SS5ozgvNVoH

Add the elements you want: https://www.screencast.com/t/aa7c3riTbx9

To achieve that I used a image element and a list On the list items to insert link you will have to insert it HTML like this: name

After you have created your page save the changes, publish the page, copy the page id, in my case 1041.

Go to Appearance – Menus and add the page id in the category you want ot be displayed: https://www.screencast.com/t/vDgfDn78je

The result should look like this: https://www.screencast.com/t/IPpKXRCXp

You will be able to see the list too if you name it.

I hope this was helpfull !

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Hello !

Please be more specific. I can’t really understand what you want to achieve.

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Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Follow this topic for more informations: https://forum.tagdiv.com/topic/cannot-save-category-from-theme-panel/

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Hello !

Sorry for missunderstanding your issue !

In order to remove or change that text you will have to edit the block and in the Filter Tab you will be able to edit it:https://www.screencast.com/t/fT83uwG8Z5FD

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Hello !

You have to go into Theme Panel – Template settings and set eah cloud library template on each page. https://www.screencast.com/t/QtNPbZ81wbe Also you can create a new page and create it from scratch using the tagDiv Composer as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

I hope this was helpfull !

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Hello !

Unfortunately you cannot do this. The Newspaper Theme works only with wordpress created categories. Any 3-rd party plugins are not supported on that. Here is the list with all supported and tested plugins: https://www.screencast.com/t/KLKz5aCbzsz

We are sorry for the inconvenience !

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Hello !

Please check to make sure that you do not have cache. We have tested on our side and if the words are translated from Theme Panel – Translations everything works out great.

Also please make sure that you don’t have a plugin conflict. Disable all non-theme related plugins and try again.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

All you have to do is disable the Mobile theme Plugin and you will have the same layout as on desktop.

Thank you !

Hello !

You mean that you want your menu to be sticky ? This can be achieved by going into Theme panel – Header – Main Menu and set it to be Always Sticky: https://www.screencast.com/t/1qNUPaqwHb

I hope this was helpfull !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !