Hello !

In order to edit your footer info you can achieve that by going into Theme Panel – Footer and there you will find the modifications you can make: https://www.screencast.com/t/XDd3xTqR

I hope this was helpfull !

Thank you !

Hello !

Unfortunately the Newspaper Theme does not have a built-in option for what are you trying to achieve. You can try with a plugin for audio streaming. We have not yet tested any plugins in order to recommend but feel free to try out some to see wich ones fit your needs. Also pay attention for plugin conflicts and make sure everything works as it should.

I’m sorry for the inconvenience !

Thank you !

Hello !

In order to make the site full width you have to select every row of your page using the tagDiv Composer and then set the stretch mode you want like here : https://www.screencast.com/t/BkWwdHh6

In order to make the post page full width you will have to add a single post template and then edit it. Check more about how to have single post template here: https://tagdiv.com/customize-articles-with-single-post-templates/ And for the header you can do it here: https://www.screencast.com/t/xf56tQN0.

These are the ways you can increase your page width from theme options. Anything above this will require custom code.

Let me know if this helped you !

Thank you !

Hello !

I pressume you mean the part wich includes the latest articles section. That one comes from the page building so you will have to edit the page in order to have that removed so you can edit it using the composer: https://www.screencast.com/t/uzXRgXTiHlH Also the sidebar from the bottom of the page comes from the widget section wich can be edited by going to Appearance – Widgets

I hope this was helpful !

Thank you !

Hello !

Please try this code and let me know how this works:
.td_mega_menu_sub_cats {
display: none
}

You can paste this code here: https://www.screencast.com/t/qos8HlfmnE

Let me know how this works for you !

Thank you !

Hello !

We are sorry for the inconvenience !

Please try the manual activation option. You will find it in the activation panel at the bottom of it like here: https://www.screencast.com/t/TvqW1Ck45, go to our manual page activation and you will be able to activate it : https://www.screencast.com/t/sJAKdWcV !

Hope this was helpfull !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please disable all non-theme related plugins and also delete your cache and check again. For cache we do recommend WP Super Cache. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Thank you !

Hello !

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thank you !

Hello !

We are sorry for the inconvenience !

This issue can have multiple causes. Could be caused by insufficient resources
– https://tagdiv.com/newspaper-theme-requirements/
Or in some cases it can be caused by plugins.

If you already checked and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.

Thank you !

Hello !

I’ve reviewed your website but it appears that is not working. And you need to activate WP Bakery only if you have used it before and have elements made with it. Also please make sure to check for a plugin conflict. Please disable all non-theme related plugins and delete the cache.

Let me know how this worked out !

Thank you !

Hello !

Make sure that your theme requirements are up to date and also make sure that you have installed the theme properly: https://tagdiv.com/newspaper-theme-requirements/ ; https://tagdiv.com/how-to-install-newspaper-theme/

If you are sure that you have followed those steps correctly, please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Our view counter doesn’t have the option to read the AMP views. The view counter reads only the links from our website not the one indexed by google. I’ve sent your request to our developers and maybe they will implement it in the next updates but I cannot promise that.

Have a nice day !

Thank you !

Hello !

Please provide more information about your issue also include a link to your page and if possible some screenshots of your issues so we can help you in an effective way !

Thank you !

Hello !

First thing first please disable all non-theme related plugins and clear your cache. We do recomend using WP Super Cache plugin since it has been tested by our developers: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

The message ” Header Succesfully Saved ” is an automatic message and it will always apear. Also your content modifications should save and that should be fixed by following the steps above.

For the font customization please take a look at our documentation here: https://forum.tagdiv.com/font-customization/

And for the header image please provide a url to your page so we can inspect more and provide a proper solution.

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topics or creating multiple topics you only make the waiting time longer. And our working hours are 08:00 AM to 17:00 PM ( Monday to Friday ) GMT+2

Thank you !

Hello !

So in order to add more custom boxes you will have to make some changes to your theme files. You will need an app like Notepad++ or PHP Storm or other php editors.

First step: Go into wp-content\td-composer\legacy\Newspaper\includes and find TD_CONFIG.PHP like here (I run on localhost so my path it’s a bit different) – https://www.screencast.com/t/TLuDXGSZ

Open TD_CONFIG.PHP and do the next modifications starting with row nr. 2697: https://www.screencast.com/t/Th035DIvGge

On row nr: 31239 you will have to do the following modifications : https://www.screencast.com/t/dpametaS

That is it for the TD_CONFIG.PHP, now we open TD_BLOCK_AD_BOX.PHP wich is located in: \wp-content\plugins\td-composer\legacy\Newspaper\includes\shortcodes\td_block_ad_box.php

Here we do the following modifications on the row nr. 743: https://www.screencast.com/t/0e0DyMjmdx

And the result should look like this: https://www.screencast.com/t/qwP9I1o3E

You can add as many custom ad boxes as you want. Please be carefull and pay attention when doing this modifications. I recommend doing them on a localhost first to make sure that everything runs great.

Hope this was helpfull !

Thank you !

Hello !

Due to Adsense’s new reglementation you will have to disable the optimize option from Google Adsense Account. Take a look here: https://prnt.sc/nc11h0

Let me know if this helped !

Thank you !

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

You should separate them with a comma like this example:

.page-id-28 .td-header-rec-wrap, .page-id-28 .td-header-rec-wrap, .page-id-28 .td-header-rec-wrap {
display:none;
}

For the category pages you have category id like this: .category-65 .td-header-rec-wrap {
display:none;
}

Also take a look at this screenshot: https://www.screencast.com/t/IN9ADUUw

Hope this was helpful !

Thank you !

Hello !

Please provide a link to your website so we can inspect and offer a proper solution. From what I have tested we can offer a custom code in order to help you !

Thank you !

Hello !

You can post here your issue and we are going to try our best in solving it. From what are you saying it appears that you are using the Mobile Theme plugin. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme. Cloud templates are included. They do no work while having mobile theme.

In order to have the content of your pages on mobile theme you will have to recreate the page in the mobile editor wich can be found at the bottom of the page editor as you can see here: https://www.screencast.com/t/g8FDdPqTetf

Please provide a link to your page so we can inspect the menu issue also !

Thank you !

Hello !

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, please provide me a link where I can inspect this issue.

Thank you!

Hello !

If the @teole’s option does not work you can always use a plugin. Unfortunately the Newspaper theme doesn’t have a function like this. You can achieve this with a plugin but take caution not to get a plugin conflict.

Thank you !

Hello !

It seems that you are usign an older version. Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also make sure that all the theme requirements are up to date: https://tagdiv.com/newspaper-theme-requirements/

If the problem persists please let me know !

Thank you !

Hello !

First of all please try clearing your cache since it appears that your website needs cache clear as you can see here: https://www.screencast.com/t/gm7h0DyKI We do recommend using the WP Super Cache plugin. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

After you’ve cleared your cache please check if the thrive comments are working. Also you can disable the original comment box from here: https://www.screencast.com/t/Oa8Csf9WEU6

Hope this was helpfull !

Thank you !