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Vlad S
tagDiv Staff

Hello !

You have to put the image in there: https://www.screencast.com/t/ndqI416z12m The CUSTOM URL is where the title will redirect you.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’ve reviewed your page and on mobile the ad is there, under the Header: https://www.screencast.com/t/hKcPNfoK. In desktop you will need to add a code in order to align it better as you can see here there is some spacing under the header: https://www.screencast.com/t/Z8WrFC3qK

Here is the code:
.td-main-page-wrap {
padding-top: 0px;
}

The code has to be pasted here: https://www.screencast.com/t/vae3YqXdw

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

For the shortcodes part you will have to add column text element and paste the shortcode in the TEXT tab: https://www.screencast.com/t/Pd9kkhNl

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for missunderstanding your issue !

It appears that all of your blocks are cut off: https://www.screencast.com/t/arPvQL3otznj You will need to remove that 50 margin on the blocks. You can do that by editing the blocks using the tagDiv Composer in the CSS Tab like here: https://www.screencast.com/t/bhhBHrv9

Let me know if this works now !

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to activate the demos with content you will have to go into Dashboard – Newspaper – Install Demos and check the box where it says install demo with content like here: https://www.screencast.com/t/j3DdenQvog5 After you installed your demo you will be able to find a EDIT WITH TD COMPOSER button near on the top: https://www.screencast.com/t/j3DdenQvog5. If you want to edit the post pages you will have to go on cloud library and add a single post template. You can find out more here: https://tagdiv.com/customize-articles-with-single-post-templates/

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide the date of your posts you will have to go into Theme Panel – Block Settings – Meta info on Modules / Blocks and disable it like here: https://www.screencast.com/t/U2u67uNebxq

Thank you !

Vlad S
tagDiv Staff

Hello !

Correct ! Your updates will not affect your modification made into those tabs.

Thank you !

Vlad S
tagDiv Staff

Hello !

The Newspaper theme has a lot of features in order to have a lot of options when it comes to modfiying it, including special tabs for adding custom codes like CSS.

My personal opinion is to ditch the child theme. It would cause a lot of problems in the future updates since there may be changes and you will find yourself in a situation where you won’t be able to apply the child theme anymore or who knows what issues you may confront.

I think it’s easier to learn the theme and edit it with the options that are available.

You can see here some of the examples I was talking about: https://www.screencast.com/t/kIOBflNxDo ; https://www.screencast.com/t/Xvy9t8R0mx3

So, to answer your question, You shouldn’t use child theme on a brand new website using the Newspaper Theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

All the files are now located in the TD Composer Plugin – Legacy – Newspaper like here: https://www.screencast.com/t/6HvUhZ57JWj

And there you will find the category.php.

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this option is not available as standard for Newspaper Theme. Maybe you can achieve this using a plugin. You can try it out but we do not have tested any plugin and we cannot offer support for untested plugins. We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

Please try this custom css for mobile arrows, set the code in Theme Panel > Custom code > Custom css :
.td-mobile-content .td-icon-menu-right {
display: block;
}

It should look like this: https://www.screencast.com/t/KDktDgCNjGaW

Thank you!

Vlad S
tagDiv Staff

Hello !

Sorry for missunderstanding your issue !

You will have to recreate all the content of the page in the mobile editor too. Please take a look at this documentation regarding implementation of mobile theme: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/ ; https://www.screencast.com/t/Qlt0OyBEosp3

Thank you !

Vlad S
tagDiv Staff

Hello !

It appears that you have a plugin that makes impossible for me to inspect your website or add a test custom code. Please disable the plugin and let me know so I can inspect and provide a better solution.

Thank you !

Vlad S
tagDiv Staff

Hello !

You can add the option and use a custom css to give a display:none option to it. So it will be there but you won’t be able to see it. This requires custom work and we cannot offer it due to our support policy: https://tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

For the date to reappear you will have to add it from the tagDiv Composer Elements like here: https://www.screencast.com/t/4Wn2KP9X once aded you can edit it through the composer css.

Unfortunately we cannot help you with your view all button since it requires custom work and we cannot offer it due to our support policy: https://tagdiv.com/newspaper-theme-support/

Thank you !

Vlad S
tagDiv Staff

Hello !

Not all templates are made to support video format, those are Style 9, 10, 11. So you will have to choose from those ones and after that your issue will be fixed: https://www.screencast.com/t/bWq3esiW2BB We are sorry for the inconvenience !

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

You will have to edit the ALT attribute not the caption for that: https://www.screencast.com/t/RGtwZIrrFC Find out more about it here: https://www.wpbeginner.com/beginners-guide/image-alt-text-vs-image-title-in-wordpress-whats-the-difference/

Hope this solves your issue !

Thank you !

Vlad S
tagDiv Staff

Hello !

After you de-activate the Mobile Theme you will have to delete your cache. For that we do recommend using WP Super Cache. Find out more here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

If you want to use the mobile theme you will have to recreate the content of your page in the Mobile Theme Editor wich can be found under the page editor: https://www.screencast.com/t/2Qb4Jtw5m

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to change the Trending Now you will have to go into Theme Panel – Translations And search for the Trending Now and edit it. https://www.screencast.com/t/BKaysf7k

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to activate the tagDiv Composer you can go into the page you want to edit and press the tagDiv Composer button like here: https://www.screencast.com/t/deB3VK65gWj ; Or you have to edit the button here: https://www.screencast.com/t/aVocHojzr9I

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide a link to your website so we can inspect. I’ve added myself a embeded youtube and it seems to work fine on mobile too.

Thank you !

Vlad S
tagDiv Staff

Hello ! @walter@eparisextra.com

It appears that our clients faced some issues after updating the wordpress. Make sure that you use PHP version 7.2

If the problem persists please let us know !

Thank you !

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