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Vlad S
tagDiv Staff

Hello !

Unfortunately the speed you achieve is not only theme related so it kinda makes a chain reaction. There are many factors like hosting / plugins and you have to verify every link of it in order to optimize everything at it’s best. Also you can find here some tips and tricks on improving the page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for misunderstanding your issue.

Here is the code for the sidebar subscribe: aside #mc_embed_signup .button{
background-color:green;
}

Also make sure that you insert the code here: https://www.screencast.com/t/P2uWAnvQGFIp; https://www.screencast.com/t/3tXi3hLM. As you can see in the live editor all the codes above work.

Thank you !

Vlad S
tagDiv Staff

Hello !

Yes you can do that. You can place any element that is available in the composer. So while designing a cloud post template you can place the post sharing in the sticky mode. Only while editing a cloud post template will this be possible, sharing is available only for posts. Also take a look here: https://forum.tagdiv.com/topic/social-sharing-buttons-3/

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide those icons you will need to apply this CSS code
#td-mobile-nav .td-social-icon-wrap {
display: none;
}
here: https://www.screencast.com/t/6vHARUv2pcv and it should look like this: https://www.screencast.com/t/hmT2VoO1wAox

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

Vlad S
tagDiv Staff

Hello !

You have to change the board id since the photos you are showing to me are in another pinterest board. I’ve inserted your board into my pinterest link and works: https://www.screencast.com/t/rnnrKnCg4 You have inserted another board.

Thank you !

Vlad S
tagDiv Staff

Hello !

The grids cannot display anything else than posts, blocks are the same. So a banner in a big grid is not possible.
Maybe use image elements that also have options for custom URLs. You can find them here: https://www.screencast.com/t/vJKlmWBPlE

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately the setups about the host or wordpress issues are not supported by the support team since this is not covered by the theme support. We are sorry for the inconvenience. We reccomend contacting your host and asking if they can help you with your issue.

Thank you !

Vlad S
tagDiv Staff

Hello !

That is becaue you have the Mobile Theme plugin from the theme panel active. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to remove the comment count from the blocks you have to go in Theme panel – Block Settings and disable the block comment count like here: https://www.screencast.com/t/PHcH0yugk2T7

Thank you !

Vlad S
tagDiv Staff

Hello !

Please provide us a screenshot of your issue or a link to your website so we can take a closer look.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, ensure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case.

Thank you!

Vlad S
tagDiv Staff

Hello !

Unfortunately we do not offer this kind of services. We think that the best solution is to find a freelancer wich you can hire from here https://studio.envato.com/.

We are sorry for the inconvenience.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’ve managed to reproduce your error only on iOS. Please try this code: .td-md-is-ios .td-scroll-up {
bottom: 50px;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to have acces to all demos you must have the tagDiv Cloud Library plugin installed: https://www.screencast.com/t/0xwfkFL8H8jt

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to import demos you have to go to Newspaper – Install demos tab like here: https://www.screencast.com/t/8JgdNdjPRr. Please take note that in order to have acces to all demos you have to have the tagDiv Cloud Library plugin installed: https://www.screencast.com/t/0xwfkFL8H8jt

Thank you !

Vlad S
tagDiv Staff

Hello !

You can edit the website title and tagline by going to Dashboard – Settings – General and you will find there this fields: https://www.screencast.com/t/bVn4ZrIeV3c

Please take note that if you leave them blank they will show your website url.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

The support hours are Monday to Friday from 08:00 am to 05:00 pm as you can see here too: https://www.screencast.com/t/QvpVOd73

Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.

Thank you !

Vlad S
tagDiv Staff

Hello !

Here is a quick tutorial on how to disable Gutenberg: https://www.wpbeginner.com/plugins/how-to-disable-gutenberg-and-keep-the-classic-editor-in-wordpress/

Thank you !

Vlad S
tagDiv Staff

Hello !

For the submit button you have to add this code: div.wpforms-container .wpforms-form div.wpforms-submit-container button[type=submit] {
background-color: blue;
}

For the subscribe button add this code:
.tdn_block_newsletter_subscribe button {
background-color: blue;
}

You change the color from blue to anything you want.

Thank you !

Vlad S
tagDiv Staff

Hello !

I’ve checked your website and your pinterest displays properly. This is your pinterest: https://www.screencast.com/t/roCJdA7sFG ; https://www.screencast.com/t/cfxBUfXI

If this is not the issue please provide more info about it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for inconvenience !

Try this code, it should work on every page: .single .td-scroll-up, body .td-scroll-up {
bottom: 50px;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

We managed to find a quick fix. Upgrade the timeout field to 1000 and delete the cache. If the problem still persists or you don’t manage to do it please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can about the problem. https://www.screencast.com/t/fCGUcP55y

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to change the Title text you need to edit it with the tagDiv Composer like here: https://www.screencast.com/t/7tttyqNV8eL.

Also for having or not a sticky menu you can edit that option from Newspaper – Theme panel – Header – Main menu: https://www.screencast.com/t/uopC7rqOL

Thank you !

Vlad S
tagDiv Staff

Hello !

You can install it very easy by following these steps:

1. Go to: Dashboard – Newspaper – Install Demos:

https://www.screencast.com/t/GkRtt989j

2. Select your demo and install it. If you want to see how it looks with content too just select the ” Include content ” button:

https://www.screencast.com/t/hTeSMbKGfr

*In order to have all the demos available you must have the tagDiv Cloud Library Updated and active.

Thank you !

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