Hello !

In order to achieve greater page speed I suggest taking a look at our Page Speed Increse tutorial wich you can find here: https://tagdiv.com/how-to-increase-page-loading-speed/. Also take a look on How to Make an AMP Ready Website with Newspaper Theme here: https://tagdiv.com/amp-newspaper-theme/

Thank you !

Hello !

In order to save any modification made with the tagdiv composer all you have to do is click this button and you finished: https://www.screencast.com/t/sjW4dyZxS

Thank you !

Hello !
Unfortunately your password is not working. To change theme colors you can do this by going to the Theme panel – Theme Color and you will fill find plenty of customization options. Check the picture for more info:
https://www.screencast.com/t/60w8pPyIR

Thank you !

Hello !

Unfortunately your password is not working. Please provide us a correct password so we can take a look at your website and identifiy the problem.

Thank you !

Hello !

In order to have the Infinite loading option you have to apply a single post cloud template on your article page and then edit it for the Infinite loading option. Find out more about Infinite loading option from our documentation here: https://tagdiv.com/infinite-loading-for-single-posts/

Thank you !

Hello !

It appears that your tagDiv Composer is deactivated. In order to have your theme’s full features please activate the tagDiv Composer and everything should come back to it’s original state.

Thank you !

Hello !

Please check your plugins. This issue is mostlikely to appear due to a plugin conflict. Try deactivating all non-theme plugins, clear cache and check if the problem persists.

Thank you !

Hello !

We haven’t faced this issue on our side. You could try disabling all the non-theme related plugins and clear cache. Also you could take a look at our page speed increasing tutorial sincer your page speed seems pretty low: https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you !

Hello !

You can add more fonts to your website by following the steps that you will find in this documentation about fonts and custom fonts: https://forum.tagdiv.com/font-customization/

Thank you !

Hello !

In order to save any changes you’ve made usign the tagDiv Composer you have to click the save button wich you will find it on the topbar of the Composer. Please take a look at this picture to identify the save button. https://www.screencast.com/t/CNBUhJ7v3H

Thank you !

Hello !

Text with title can be saved from the tagDiv composer’s saving icon wich you will find in the topbar of the composer. Also make sure that you’ve cleared cached.

https://www.screencast.com/t/CNBUhJ7v3H

Thank you !

Hello !

Your password is not working but WhatsApp sharing is only for mobile version, if you need it on desktop please check this topic ->https://forum.tagdiv.com/topic/whatsapp-share/

Also please take a look at this topic: https://forum.tagdiv.com/topic/whatsapp-share/

Thank you !

Hello !

Indeed ! We are sorry for the inconvenience. We made several tests and it is a theme related issue. We will investigate more and we hope to get it fixed until the next update.

Thank you !

Hello !

Have you tried clearing cache ? I’ve looked on your page and everything seems fine. https://www.screencast.com/t/ezCU0QU4Cj

Thank you !

Hello !

It appears that under your Watch Now section you have a Latest Articles section and the latest articles section provided by the page template can’t be moved – https://forum.tagdiv.com/newsmag-page-templates/ it will always appear at the bottom of the page and it will use pagination.

A solution is to choose the default page template for the page in question, then add a block called latest articles and sorted by latest (which will function the same way basically) in the location you want. You can choose from the default blocks
– https://demo.tagdiv.com/newsmag/block-1/
Or use a flex block and it’s options to customize how it looks
– https://demo.tagdiv.com/newsmag/flex-block/

Alson on the side you have page widgets wich can be edited by going to Appearance – Widgets

Thank you !

Hello !

There is no recomended number of cloud templates. You can use as many as you wish but take note that every cloud template does require time to load. So many cloud templates means more loading time.

Thank you !

Hello !

The problem is that your logo wich is .webp cannot be rendered. In mobile theme the page looks fine. You should find a plugin that is able to render .webp images.

Thank you !

Hello !

In order to have the same layout on the mobile as on desktop version you have to disable the Mobile Theme option wich can be done by here: https://www.screencast.com/t/jV7hQFWPpJWH

Thank you !

Hello !

You can try to edit from the plugins settings since CTA looks like a plugin that unfortunately it has not been tested on our theme and we cannot offer support for it.

Thank you !

Hello !

You can add this code to your custom css field here and is will work: https://www.screencast.com/t/IwqATIRo

.woocommerce ul.products li.product .woocommerce-loop-product__title {
background: transparent;
color: black;
}

Thank you !

Hello !

Sorry for misunderstanding your issue !

In order to change header and footer images you’ll have to follow these steps: https://www.screencast.com/t/YTrr204YLM0W ; https://www.screencast.com/t/gSdxuz48g5
Also you can take a look at this tutorial on how to create and edit logos for your website: https://tagdiv.com/create-a-logo-with-newspaper-theme/

Thank you !

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Hello !

Please make sure that you’ve posted the shortcode in the right place. The right place for a shortcode is in a column text element wich you can add it usign the composer like here: https://www.screencast.com/t/f96IXlhng1 ; https://www.screencast.com/t/apyeRfqxW

Thank you !

Hello !

Please take a look at this features on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/

I suggest testing your page speed here because it offers more accuracy on what you need to improve on your page.: https://gtmetrix.com/reports/doily.hu/OC9EuFEW

Also take a look at this topic: https://forum.tagdiv.com/topic/very-slow-site-speed/

Thank you !

Hello !

I pressume that you want to change this logo: https://www.screencast.com/t/cp8CI68yIA22

In order to do that you have to go to Theme Panel – Header – Logo & Favicon like here: https://www.screencast.com/t/sKc0GkLLfx

Thank you !