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Vlad S
tagDiv Staff

Hello !

It appears that you have the “More article box” activated. You can disable that by going to your theme panel and disabling it like here: https://www.screencast.com/t/cp8CI68yIA22

Thank you !

Vlad S
tagDiv Staff

Hello !

It seems that your menu overlays the text. Try editing the overlay option using the tagDiv Composer like here: https://www.screencast.com/t/fBqqpghib and set it to default.

If the problem persists you can paste this code in your css editor and it should be working: body .td-header-mobile-wrap {
position: relative;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

It seems that your menu overlays the text. Try editing the overlay option using the tagDiv Composer like here: https://www.screencast.com/t/fBqqpghib and set it to default.

If the problem persists you can paste this code in your css editor and it should be working: body .td-header-mobile-wrap {
position: relative;
}

Thank you !

Vlad S
tagDiv Staff

Hello !

I pressume you mean to have a full width page. That you can achieve by using the tagDiv Composer, selecting the row you want to stretch and selec the stretch method you want like here: https://www.screencast.com/t/yVyvk8yTQCCO And for the header you can do it here: https://www.screencast.com/t/xf56tQN0. In order to stretch post pages you will have to add a template from the cloud templates to it and then modify it.

Thank you !

Vlad S
tagDiv Staff

Hello !

Try disabling it to see if that causes the problem. If the problem persists please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure you’re installing the latest version of Newspaper wich is 9.7.2 ; Also make sure that you meet all the requirements for this theme, it can be found here: https://tagdiv.com/newspaper-theme-requirements/ ; Also take a look at our theme instalation guide: https://tagdiv.com/how-to-install-newspaper-theme/

If the problem persists please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

You could try WP User Avatar, https://ro.wordpress.org/plugins/wp-user-avatar/. Hope this helps.

Thank you !

Vlad S
tagDiv Staff

Hello !

In theme panel you have an tab for Article Inline Ads: https://www.screencast.com/t/turxlt066dfb

You can paste your adsense code there and you will start seeing the ads in articles too.

Thank you !

Vlad S
tagDiv Staff

Hello !

If you haven’t sent us an e-mail already please send one at contact@tagdiv.com providing your key for activation. Also please link this topic to your mail.

Thank you !

Vlad S
tagDiv Staff

Hello !

It seems you have Mobile Theme activated. In order to have the same layout as on desktop version you have to de-activate the Mobile Theme from the Theme Panel like here: https://www.screencast.com/t/auJ9SjH30lj

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to delete unwanted blocks from your homepage you can simply do that by using the tagDiv Composer -> click on block and then drag it to the right – bottom corner to delete:
https://www.screencast.com/t/HWkh1DDE4 ; https://www.screencast.com/t/449hoQnVf

Here you can find more tips and tricks on how to use more features of the tagDiv Composer: https://tagdiv.com/tagdiv-composer-page-builder-basics/

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately this issue occurs sometimes happens on wordpress. Please take a look at this tutorial on how to upload the plugin manually via ftp: https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Thank you !

Vlad S
tagDiv Staff

Hello !

If you use a header from the cloud template that can be edited using the tagDiv Composer. If not you can stretch the header from here: https://www.screencast.com/t/XEswRarTK

Thank you !

Vlad S
tagDiv Staff

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for misunderstanding.

The code you need in order to change the black square is this: .td-sml-current-item-nr {
background: red;
}

And it should look like this: https://www.screencast.com/t/nuJgvqDluw

Thank you !

Vlad S
tagDiv Staff

Hello !

Theoretically you can try the option you mentioned. Unfortunately we cannot provide any kind of help because this requires custom work wich is not covered by the support policy: https://tagdiv.com/newspaper-theme-support/ .

If you think that your coding skills are not good enough you can try hiring a freelancer or someone who can take this task to a good end.

Thank you !

Vlad S
tagDiv Staff

Hello !

Sorry for misunderstanding your issue !

It appears that you have a plugin conflict here. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem persists please let me know !

Thank you !

Vlad S
tagDiv Staff

Hello !

Unfortunately at the moment the newsletter is not compatible with the mobile versions. I’ve passed this issue to the developers and we are hoping for an update in the next updates as soon as it is possible.

We are sorry for the inconvenience.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to hide dates or other information about your posts on a specific block you have to use flex blocks. These blocks are the only one who have multiple filters as you can see here: https://www.screencast.com/t/sSorRAjyBV

You can also take a look at our flex block documentation to find out more about it: https://tagdiv.com/tagdiv-composer-flex-block-elements/

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

In order to have the same menu there is no css needed. All you need is to use a cloud template called Header Template 10.

Find out more about how to import a cloud template and how to edit one from here: https://tagdiv.com/what-is-the-cloud-library/ ; https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Also you can make only your header full width using this option in the Theme Panel: https://www.screencast.com/t/45Evgmiw

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. The breadcrumbs are clickable only if they are a path. It seems that on your posts the breadcrums are only 1 item in the path: https://www.screencast.com/t/uBMSOAxkBjE I can’t click on the text with red arrow but I can click on the text with yellow arrow.

Unfortunately you cannot disable breadcrumbs on certain pages. It’s all or nothing.

2. I pressume you mean this area here: https://www.screencast.com/t/ZeHIUMaR In order to change that you can activate your footer page from here: https://www.screencast.com/t/y9rtAh9T And edit it using the tagDiv Composer.

Vlad S
tagDiv Staff

Hello !

In order to change the font color of the smart list you can do that using this code: .td_smart_list_2 .td-sml-current-item-title {
color: red;
}

It should look like here: https://www.screencast.com/t/XZJ0DuhaBhKV

Thank you !

Vlad S
tagDiv Staff

Hello !

There are so many users having trouble with the update because it is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

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