- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi
@yudhieq you’re still using an older version of the theme. Make sure you update the theme at V 2.3.6 clear all caches and test again: http://screencast.com/t/ZA2XssrOss
@kanada please provide your site url so I can have a closer look at this issue.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches, also deactivate the child theme then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hello,
Unfortunately not all plugins are compatible with our theme. Every premium theme has this ‘problem’ as the code is custom and plugins cannot recognize it as plugins are created for standard wordpress code. The disqus plugin is not tested with our theme but users on this forum claim to use it without issues. Try to disable all other plugins except visual composer, clear cache and reset cdn files if you use it. Then check again. You might want to search through the forum as well to see if someone else had these problems.
Thank you!
Hi
@jboursaw I glad you have managed to solve this and @Chris thanks for your indication 🙂
@aquackworth make sure yu update the Visual Composer, clear all caches and test again.
Thanks!
Hi,
Sorry but we do not work on weekends. Support hours are posted in the top right of the screen. Please try to re-save permalinks and disable all plugins except visual composer, clear cache and reset cdn file. Then check your posts again. By checking your site I could not find any 404 errors. All posts opened as expected.
Let us know how it goes and if you still have the error, please provide more details so we can better understand how to help.
Thank you!
Hello, since the update our VC stopped working. We have followed the instructions of WP update, VC delete and update, and clearing the cache, but the VC is still not available in page editing.
Can you please instruct us on what we can do now to fix this problem, we are unable to edit our pages.
Thank you.
Julie
try clearing any cache/cdn reset if used;
also try clearing transients with wp-optimize
I installed the sports theme and uploaded my own logo with proper dimensions, but the default sports logo remains. The Sports theme uses Header Style 6. When I switch to Default Header style, my logo works fine, but when I switch Header Style 5 or 6, the Sports logo comes back.
I’ve saved and reuploaded several times, cleared caches, tried different browsers, etc. all with no luck.
Any ideas?
Update ! Works now after clearing cache although got issues editing some pages.
Hi, I have the same problem with Visual Composer, the page can’t load VC, the one thing I see of VC is the circle turning, thats all. I deactivated, deleted, reuploaded and activated. Nothing to do.
my configuration:
Theme config
Theme name i Newspaper
Theme version i 6.7
Theme database version i 6.7
Theme aurora version i 1.1
Installed demo i Default demo – demo ID: default | install type: full
php.ini configuration
Server software i Apache
PHP Version i 5.6.20
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 5000
SUHOSIN installed false
WordPress and plugins
WP Home URL i http://www.bioconbrio.it
WP Site URL i http://www.bioconbrio.it
WP version i 4.5
WP multisite enabled i No
WP Language i it_IT
WP Memory Limit 64 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Well, I am seeing lots of users of Newsmag theme have problem of images not showing up. Even our website http://www.kabir.org had the same problem.
I tried the solution as suggested by other developers: Here is the guide on how to update the plugin – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
This still did not help in my case and I am seeing in other websites case well.
Solution that worked for me:
– I found it’s not cache or some other issue.
– The issue is with jquery script it’s not changing the opacity of images
– Go on style.css in theme folder line no: 23884
– Change the opacity of images from o to 1 in CSS file. (0: hidden; 1:visible).
Problem solved. Images showing up again.
I did the latest theme update this week and I also updated WordPress. I also updated Visual Composer. I refreshed cache numerous times since updating.
Two Problems:
1) Masonry galleries are not showing – example page where masonry gallery is in the code but not showing on page: http://mauimagazine.net/maui-photos/
2) I created new posts today, and some are not showing the sidebar, even though they should based on the category of the post. I have double and triple-checked the settings are correct in the Theme Panel and I can’t figure out why some new posts are getting a sidebar, and some are not. I have them correctly categoried by primary category and they should get a sidebar, but they are not.
Here are examples of posts I made today (backdated because it’s old archive content from our magazine):
These have sidebar, correct: http://mauimagazine.net/culinary-jaunt-lanai, http://mauimagazine.net/choosing-solar-contractor,http://mauimagazine.net/down-and-dirty, http://mauimagazine.net/deep-wisdom
These lack sidebar, incorrect: http://mauimagazine.net/exploring-aloha, http://mauimagazine.net/publishers-note-march-2012, http://mauimagazine.net/going-bananas
Cannot tell any difference as to why some are getting the sidebars, and some are not.
Can you help with these issues?
Thank you.
So i’ve been working with visual composer normally and built out our homepage with it. Now the homepage still exists and everything is displaying correctly. All of a sudden visual composer started taking a bit longer to load and it no longer shows what i’ve built out with the editor. It still gives me the option to add to my pages but all of my content that exists isn’t available through the visual composer.
I’ve disabled my plugins. I’ve cleared cache. Please advise on any next steps.
Thank you!
Hi,
I edited the above reply, but it seems you have not seen it after:
It worked now, and I managed to see the issues. This could be a plugin conflict so please try to disable all plugins except visual composer, clear cache and reset cdn files. Now check the menus again and let us know how it goes.
Thanks.
Hi
Try to deactivate all plugins except Visual Composer, clear all caches and test again. If you still can’t manage to solve this provide your site url so I can have a closer look at this issue.
Thanks!
In my case issue was not in theme or in any plugin. I talked to Host provider and they solved the issue. They told me it was a simple cache problem on server after yesterday’s WordPress update. They purged cache on server and instantly problem resolved.
Hi
We updated the theme and included the latest version of Visual Composer, V 4.11.2, which is testes and works fine with WordPress. Also we fixed the jQuery conflict so try to update the theme at V 2.3.6 and the VC plugin following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also make sure that you’re using V 2.3.6 of the theme and V 4.11.2 of Visual Composer.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi
I’ve checked your site and noticed that you’re using an older version of Visual Composer plugin. Try to update the plugin at V 4.11.2 which is included in theme’s path, /plugins folder: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ clear all caches and test again. Also check the parameters from system status and make sure that they have the values indicate in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/
Thanks!
Hi,
Before we take a look, please try to exclude a plugin conflict. Please disable ALL plugins except visual composer, clear cache and reset cdn files if you use it.
If the problem is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect it. Also include a link to this topic.
Thank you!
Hi,
Please follow these steps to troubleshoot the issue
1) Deactivate ALL plugins except visual composer
2) Clear cache from the caching plugin you use. Also clear the browser’s cache http://www.refreshyourcache.com/en/home/
3) If you use a CDN server, please purge the cdn files.
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-admin so we can log-in and inspect the issue. Please also include a link to this topic so we can identify you.
Thank you!
Hi,
Please make sure you installed the theme correctly by following this guide: https://forum.tagdiv.com/install-via-ftp/
You can also try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict.
If the error is still there, please send us an email at contact@tagdiv.com and provide wp-admin sop we can take a look. Please also include a link to this topic so we can identify you.
Thank you!
Hi
I am not sure why that happened but I assume that was a cache issue, that’s why the color for menu items had been applied later.
If this happens again try to clear the cache memory then test again.
Thanks!
