- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
http://www.womensgolf.com
No images (apart from the logo in the header and footer) are visible on mobile devices.
Issue occurs with both iOS and android mobile phones.
Images display normally on Desktops and Tablets.
Actions so far
Deactivated all non-tagdiv plugins except Visual Composer.
Installed and ran the Regenerate Thumbnails plugin.
Installed W3 Total Cache and ran ’empty all caches’ and ‘purge CDN completely’.
Activated previous theme ‘Themify Magazine’ and checked mobile view – working normally
Reactivated Newsmag theme and checked mobile view – all images (apart from the logo in the header and footer not appearing
About 40% of our traffic is on mobile devices other than tablets so this is a serious and urgent issue for us
Thanks,
Richard
Hi
Images (other than Header and footer images) are showing on desktop but not on mobile.
I am not running a cache and I have deactivated all non-tagdiv plugins. The images were displaying normally until about 14 hours ago and no new plugins have been installed for at least 24 hours.
Site: http://www.womensgolf.com
Thanks,
Richard
Hi
I am also having the same issue. Images showing on desktop but not on mobile. I am not running a cache and I have deactivated all non-tagdiv plugins. The images were displaying normally until about 14 hours ago and no new plugins have been installed.
Site: http://www.womensgolf.com
Thanks
Richard
For tech heads … by massively hacked … we are
– changing wp-content to /assets/
– changing author slug to profile
– removing /category/ slug
– hacked theme name and dependencies to our local branding
– local loading vs CDN of font awesome and jquery for optimzation/opcache in prep for https/2 update to server
– highly compressed html, js, css
– highly optimized wp-config.php file
– if single/ head removal of js/css only intended for home page
– locked down php disabling in core WP folders for security
– complete removal of all comment code
– complete removal of all XML-RPC code
– complete rewrite of local default search to load from paid Google Search Engine (GSE), including from URL search string and default WP search box
– local loading of author/client avatar, captured from gravatar but hosted locally and cached
– custom “more posts from author” function and placement
– custom breadcrumbs since our CMS is in sub-dir, main static site one level up for actual ‘home’
– custom author box to print as plug into after post meta to appear on AMP version of page including link to author/client site and top four socials (rel=nofollow and target blank)
– custom data fields with ACF5 Pro
– custom hook to our YOURLS install to pull in custom shortcode, drop into post meta, for sharing
– custom local functions, CSS, for social sharing buttons that grab YOURLS shortcode
– (and like etcetera)
so, you think you’re confused ? Welcome to my brain right now ! 🙂
Make sure your thumbnails are all as compressed as possible; change default compression level in wp-config.php or use a plugin. All the little images on home page should be very compressed as they are just visual placeholders. Make sure things like logo is very compressed also (e.g., if it’s only 4 colors, use .png vs .jpg, etc.).
Make sure you have gzip/deflate running as this compresses page for web browser automatically.
ADVANCED:
For advanced uses, consider server side compression like mod_pagespeed, or a caching plugin that might also remove blank spaces, comments, to reduce the file size of the HTML. For super advanced use, consider web host that runs both http/2 and mod_pagespeed (MPS can remove all comments, double spaces, tabs/indents, comments, and other elements that pad the page on the fly, then cache it via server side caching like opcache).
I gave the latest version of WordPress and occured the error after updating to the latest version.
BW, I tried clearing caches and still the same error.
There was a bug in last version of WordPress which broke page numbers, unrelated to any theme.
If you have not updated your version of WordPress to the latest version, that might be good first step and then clear all site caching / CDN content cache after update of WP.
Might not be your issue, but is is *the* problem that prior version of WP introduced, and was fixed a month later with the current version of WP.
Hello pasqualino77,
I have checked your website and I saw your problem with the sidebar. I suspect this issue that comes from your untested plugins which you are using and which create some interference between our theme and this kind of plugin. Please try to disable all the active plugins, leave just Visual Composer active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Always, when you have some errors/issues/bugs in the theme, please compare your site with the demo version and check if its are found in our demo. If these are found in demo means that is a real problem in the theme, otherwise the issue only comes from your side (customization, plugins, etc).
Hope this helps and let us know how it goes!
Thank you for the message!
Hello JohnyKrew,
Unfortunately, if I do not have your website URL I cannot provide you a more accurate response. Please notice that on our demo, -> http://demo.tagdiv.com/newspaper/ all of this works as expected. I suspect your issue comes from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
After this, if your problem is still there and if you need more assistance in this regard, please provide your website URL so I can further inspect it.
Hope this helps!
Thank you for the message!
Hello Dgtacq,
For better results using our theme, please ensure that you have the latest version of the theme and plugins and also, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
If you need more assistance in this regard, please provide your website URL so I can further inspect the problem.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
@mlgallant Well if the option does not stay selected, that is the reason you do not see featured images. Please try to clear your cache after you change the setting and make use you increase the system status parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/ If you still cannot get the option to stay selected, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect it. (also include a link to this topic so we can identify you)
@Olak,
Please re upload your images in the media library. edit a post and remove the featured image that does not show up and upload it again. Do the same for the logo and your ad in the header. http://screencast.com/t/WwLgJ0UB55j
Most of your posts do not have a featured image set so you can only see the placeholder image on your homepage.
Hope this helps.
Thank you!
Hello,
this type of issues usually occur due to plugin conflicts. Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then check your mobile menu again. If you use a child theme, please try to activate the main theme to see if the problem does not come from there.
Let us know.
Thank you!
Hello Andrei
Thanks for the comments, I have tried this tool to regenerate the images and clear all caches.
after that, all the old images are getting in correct size finally, but.. the bad news is all the new add images still not cropped into correct thumbs size, i can regenerate it manually for the new images ever time after a new post published . that’s painful works for me,, how can i fix this? thank you so much.
P.S Newsmag version is the latest one V.2.3.5
When I made some tests on some online tools like these:
1) http://isithacked.com/
2)http://www.webconfs.com/
3) http://www.seotools.com/
Screenshot: http://www.screencast.com/t/HfSKeYOR6v7
it tells me that my site it has cloaking, that means that web crawlers see some stuff that visitors cant see. And this is a big problem because I could be penalized from search engines.
P.S: I posted this topics some days ago, and some guys told me I should update theme, clear cache, update plugins etc… However, I just update my theme from 6.4 to 6.5 and this issue is still.
Waiting for a solution!
Hello, I just updated my newspaper theme from 6.4 to 6.5
I have this issue:
Sometimes, my categories, some icons and other stuff are like this:
http://www.screencast.com/t/2yEyLPJwEJlp
So after the end, is a box icon where it should be not that? Any solution?
P.S: All plugins are updated and cache is cleared.
It’s an adventure, sadly 🙂
Did you add the explicit link to your https website in your wp-config.php file ?
https://codex.wordpress.org/Editing_wp-config.php
define('WP_HOME', 'https://www.mysite.ooo');
define('WP_SITEURL', 'https://www.mysite.ooo');
*(we use www – you might not be; but that has to be consistent too – either all www or no www; not both)
And “obviously” resave your permalinks from wp admin panel after you add that. Clear cache. Clear transients!
I’m using Apache, so if you’re using something else not sure my htaccess code will help, but here is what we use for global https redirect:
<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}/$1 [R=301,QSA]
</IfModule>
Google article if not already read
https://support.google.com/webmasters/answer/6073543?hl=en
What helps immensely is
a) make sure you change your site URL to https in the WP site setting (obviosuly)
b) add an explicit setting for the URL in the wp-config.php file for https (path to site)
c) use wp-optimize to clear all “transients” and clear all other cache
d) make sure you set up a site-wide 301 wildcard redirect in your htaccess so any request for http actually loads https version for “anything”
Any theme stuff should “pick up” the https setting if you put it into the wp-config.php file. (In theory.)
We did this in Nov 2014 and went through some of the same issues.
Hey guys. Will try to explain this as best I can. It might be long, don’t fall asleep 🙂
—
Last week I started having trouble with uploading media such as the featured images –was getting an “Http Error”.
On “larger” images 125k+ was getting “Internal Server Error” (see images included in folder link below)
Tried both WP image upload methods and still had the problem.
I thought it might be a server problem timing out or something. I Called the host company GoDaddy, they found no problem.
I then turned off ALL plugins and the problem still continued.
Then, I uninstalled the NewsMag Theme and put in the generic WP theme and the uploading problem was solved.
Reinstalled NewsMag and it started again.
I managed to get some images to upload but… Oddly… when they do upload, the file name but not the actual thumbnail preview appears in the in the library.
I ran the Regenerate Thumbnail plugin on individual images and that fixed it –I was able to post normally.
With the most recent post though, I can’t get it to appear on mobile (yes more complicated! haha)
I sent three images below for you to see.
One is of the post. You can see the main image of the girl with glasses smiling. When I try to post on Facebook, it’s not reading the featured image.
And in the other screenshot I sent you can see that the featured image is not appearing on in the Block (it does on PC but not on mobile –tried Safari and Chrome and cleared caches on both.
In other words, I’ve tried everything and something is still wrong.
Hope its’ something small I missed and you can help me out! here is the site http://www.everydaydiabetes.com
Love your service and your themes.
If you need a login, tell me where to send that info to you.
THANKS as always guys.
Bobby
https://drive.google.com/folderview?id=0Bw-CqnDB_21gWTFsOUxiY3ZHN1E&usp=sharing
I meant to say I cleared cache and disabled all plugins but visual composer….
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. Also if you have custom modifications revert them to the theme defaults, and if you use a child theme, please activate the main theme. Check again afterwards.
Let us know how it goes.
Thanks.
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. Also if you have custom modifications revert them to the theme defaults, and if you use a child theme, please activate the main theme. Check again afterwards.
Let us know how it goes.
Thanks.
I deactivated all plugins cleared cache but VC and still featured images not showing. Other ideas?
Hello kapson,
I have checked your website and saw the problem with the thumbnail. For some posts you do not have the thumbnail and is shown only the image.Please try to regenerate your Thumbnails with this plugin and check after if your problem is still there. For more information about these problems, please check our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Please clear cache and purge your files if you use CDN.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please make sure you have everything selected in screen options: http://screencast.com/t/Zp1RqJlq9
If the settings still do not show up if everything is checked, then please try to disable all plugins except visual composer, clear cache and reset cdn files (if you use it). There could be a plugin conflict that interferes with the settings.
Let us know.
thank you!
Hello,
This issue is most of the time caused by plugin conflicts. Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then check your featured images again.
Let us know how it goes.
Thanks.