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Hello,
I have checked your website and saw the issue with the block ajax filter. The top categories seem fine at the moment. Please try to disable all your plugins except visual composer and clear your cache. this could be a plugin compatibility issue.
Let us know if the problem is still there afterwards.
Thank you!
Hi
Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. Try to deactivate all plugins, leave just VC and WP Retina 2x, clear the cache and test again. If the problem persit please provide your site url so I can inspect it closer, maybe I can help you with it.
Thanks!
Hello zetam1320,
I have tested your website and everything seems to work as expected, your big grid works fine, as you can see -> http://screencast.com/t/w8pYhmEUiyv8 This kind of issue do not come from our theme…it comes from conflicting plugins. You have to disable all of them, except Visual Composer and install only the plugins that come bundled with our theme to rule out the plugins in conflict. Also, you should clear all your caches and test it again and see how it works.
On the future, you can test on our demo preview and compare with your website and if the problem is the same it means that is a problem with our theme otherwise the problem come from your setup.
Hope this helps!
Thank you for the message!
Hi
I’ve test the current theme version available on themeforest with the bbpress plugin and works fine. We didn’t tested the plugins that you indicated with the theme so there is a chance to appear some conflicts with theirs usage. To display Visual Composer elements in footer you ca use do_shortcode function like here:
– edit the file corresponding with the footer template used and add this code where do you want to disply the visual composer elements: http://screencast.com/t/8KlxxnmFF4
– to get the shortcode create a blank page, add on it your block then switch in backend editor, copy the code and paste it inside do_shortcode function: http://screencast.com/t/1kwkgW7ZkgGB – http://screencast.com/t/vIJbntv0P
Also try to deactivate all plugins except Visual Composer and bbpres, clear all caches and test again.
Let us know how it goes.
Thanks!
Hello,
This problem can occur from a number of things. First of all please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict. If the problem is still there then it is the way the tabs are being created. Please try it on a blank page and just add the tab. WordPress is very sensitive to open tags in text mode. Edit your post/page in text mode and make sure you use the tabs outside other open html tags.
Let us know how it goes.
Thank you!
Hi,
If you had a caching plugin then you need to reactivate it and hit the clear cache button.
Please try the method from here: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co by editing your .htaccess in the root of your domain.
Thank you!
As I do not use any cache plugin I have deactivated all my plugins. Then I have cleared the cache of the browser. Then I have called my hosting company and they have reinitiate the apache for me. The error is still there. I only see it if I clear the browser cache and then close the browser and reopen it…. it’s weird, ain’t it?
Hi
I’ve test this on my side with the latest theme version and the pagination works fin on the search page, Try to update the theme at the latest version available on themeforest, V 6.6.4: https://forum.tagdiv.com/how-to-update-the-theme-2/ deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes.
Thanks.
ok, just a stupid question: how do i clean the cache?
Hi,
If you do not use a CDN server, then please deactivate all plugins except visual composer and clear your cache. This should rule out a plugin conflict.
Thank you!
Hi,
I have checked your website and found a few errors in your console including a js error: http://screencast.com/t/f11kGFJaxbW
Please try to identify where this comes from. This kind of problems usually occur from conflicting plugins. Are you sure you disabled ALL plugins? Please disable all of them except visual composer and clear your cache. Also check the post settings and set the slider post limit above 4 posts (that is the default value) and make sure you have more than 4 posts to display in that particular category.
Let us know how it goes.
Thank you!
Hi
Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for any errors while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist check system status values: http://screencast.com/t/xp51Hx9TQf
Increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Let me know how it goes!
Thanks!
Hello,
We have not encountered this issue before nor could we recreate it on our end. Please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict that might interfere with the video. if the problem is still there afterwards, please provide a link to your website so we can inspect it.
Thank you!
Hello
I have introduced the entire code in the custom area and anything happens. The title size is the same and it hasn´t changed yet on mobile.
I also cleared cache.
Thanks
Hey Andrei,
I did as you suggested and it didn’t seem to work. I deactivated all plugins and regenerated the thumbnails, cleared all caches and tested.
The thumbnails exist, I tested it by taking one of the images that isn’t fitting properly, put their location in the url and added the correct size (the size they are supposed to be) at the end of the url and it showed up. For some reason the theme isn’t pulling that specific image though.
Thanks for your help.
Hi
1. I’ve checked the background click ad functionality on my side and works fine. Please make sure that you set your background ad according with our documentation: https://forum.tagdiv.com/newsmag-background-ads/ deactivate all plugins except Visual Composer, clear all caches and test again.
2. When a background-image it’s used the theme switch in boxed layout all content, including the header. This was the original implementation and to change it are required many customizations in theme’s files. This is a complex task and unfortunately I can’t provide a solution now. If you need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you as we can’t offer customization services at the moment.
Thanks!
Hello,
Please clear your cache before investigating any further as the info might have been stored in the cache and id has not updated yet.
Please let us know if the problem is still there after you cleared cache.
Also make sure you follow this guide to see if you have everything set up: https://forum.tagdiv.com/facebook-share/
Thank you
Hi
The photon feature of jetpack’s plugin generates and serves a new, re-sized image based on img element’s width and height attributes” besides the one theme smart list adds to the page.
The jetpack photon feature can cause issues and while the theme works based on the same system (creates and serves/uses thumbnails for each uploaded image). Also I’ve checked the smart list functionality on my side with the latest theme version available on themeforest, V 6.6.4, and works fine: http://screencast.com/t/8b7DhIFIKC5LTry deactivate all plugins except Visual Composer, make sure you deactivate the Jetpck and Photon module too, clear all caches and test again.
Thanks!
Hi
I’ve checked the link provided as example and noticed that this is a custom post type which most likely it’s generated by one of your installed plugins Our theme have implementation for custom post types and the sidebar should be displayed fine. This issue could be caused by the widgets tile. You need to use just standard letters on the titles. Any other symbol such as !, @, #, $, or – , _ or language specific characters, will cause the sidebar and the widget area to remove widgets and sidebars.
Also try to deactivate all plugins except Visual Composer and the one which generate the current post type, clear all caches and test again.
Hope this help.
Thanks!
Hi
Try to deactivate all plugins except Visual Composer, clear all caches including the mobile device cache memory then test again. If the problem persist please provide your site url so I can inspect it closer.
Thanks!
Hi
try to deactivate all plugins except Visual Composer, clear all caches and test again. If you want to remove the WhatsApp button just edit the td_module_single.php and delete this line: http://screencast.com/t/VO09Bwfwldj
Thanks!
Hi
Visual Composer plugin it’s tested with our theme and works fine. Please make sure that you updated the theme and the Visual Composer plugin according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ deactivate all others plugins, just to make sure that there i no conflict between Visual Composer and some plugin, clear all caches and test again.
For more details about Visaual Composer usage with our theme please check this link: https://forum.tagdiv.com/how-to-use-visual-composer/
Thanks!
Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. We have not tested this plugin and we have no idea of the plugin functionality in order to provide an answer. Unfortunately time does not allow us to provide plugin implementation support. However I’ve done a quick test and the plugins seams to work fine with the current version of Newsmag theme, V 2.3.5: http://screencast.com/t/wsnryYxI Try to update the theme at the latest version available on themeforest, here is our documentation in this regard: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches then test again, it may help.
If you still can’t manage to solve this my advice is to find someone to help you with plugin’s implementation or also you can look for another plugin with a similar functionality.
Thanks!
Hello it looks like my site’s infinite loading is not working… it only shows normal pagination.
i have disabled every plugin and clean my cache still i have the same problem.
earlier i was using diff theme which infinite loading was working but as i switched to this theme. it has been stopped.
website url : talepicker(.)com
current plugins i am using: Slider Revolution,WP User Avatar,WPBakery Visual Composer and Yoast SEO.
i have just checked with the siderbar.
siderbar’s infinite loading is working but not the main page.
Hi @Nick
Please make sure that you set up the cache plugin according with our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/ also make sure that the ajax view counter is enabled; http://screencast.com/t/jUR9ovODS You can also try to deactivate all plugins except Visual Composer, clear all caches and test again.
Let us know how it goes.
Thanks!
