Search Results for 'cache'

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Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and check if the problem persist. If the problem is still there try this css in theme panel > custom code > custom css: http://screencast.com/t/vtUr2zpnguem

.vc_row{
margin-left: 0;
}

I’ve checked your site and found some js errors in browser console: http://screencast.com/t/00Ch1Qx8 Make sure that you remove any minifications tools if you use’re using and test again. Also you can try to update the theme and Visual Composer plugin at the current version available o themeforest: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ empty all caches ant test again. Before the update process do a full back-up to your database and the current WordPress install: https://codex.wordpress.org/WordPress_Backups in case something goes wrong you can get back to the previous version.

Thanks!

Catalin
tagDiv Staff

Hello wpdiv,

I have checked your website and I saw your problem with the mega menu. Please ensure that your problem is not caused by any plugins that you are using. Please try to disable all the active plugins, except Visual Composer, disable all the minification files, clear all your caches and install only the plugins that come bundled with our theme and try it again. It is necessary to follow this advice because you rule out the plugins in the conflict that might cause this problem.

If your problem is still there after this, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps and let us know how it goes!

Thank you for the message!

Alin [tagDiv]
tagDiv Staff

Hi

Please disable all your plugins except of Visual Composer, clear all caches, disable any css/js minifications and see if you still have this issue. Also you could check this by using the main theme and make sure you use the latest theme version.

Thanks!

Catalin
tagDiv Staff

Hello solidoes,

I’ve tested on my side and everything works properly. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and try it again.

Hope this helps and let us know how it goes!

Thank you for the message!

Andrei L.
tagDiv Member

Hi

I’ve test this o my side with the last theme version, V 2.3.4, and works fine: http://screencast.com/t/l2u7CpgTFm Try to deactivate all plugins except Visual Composer, clear all caches and test again.
If the problem persist please provide your site url so I can take a closer look.

Thanks!

Andrei L.
tagDiv Member

Hi

I have checked your site and the Social Counter plugin works fine now: http://screencast.com/t/bYdxUl78 This could be a cache issue so if it happens again try to empty all caches and test again.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve test this on my side with the current theme version available on themeforest, V 2.3.4 and works fine: http://screencast.com/t/LpIU70phhttp://screencast.com/t/pJ4pBBPThttp://screencast.com/t/nfgFNGjXE
Please make sure that you’re using the last theme version, clear all caches, deactivate all plugins except Visual Composer and test again.
If you still have this issue please provide a link where we can inspect it closer.

Thanks!

Watashi10
tagDiv Member

Hi,

I disabled the plugins one by one, purged the files from the CDN and cleared the cache. The theme started to record the views again when I deactivated the Akismet plugin. Maybe it’s just a coincidence.

Can you please check if I still have the same issues in the console and tell me if they are something to worry about?

Have a great week and thank you a lot Alin!

Alin [tagDiv]
tagDiv Staff

Hi,

Please try to disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN then check if you still have this issue. I have checked your site and you have some errors in the console – http://screencast.com/t/IKenDb7EZPo that may cause this, usually these errors are caused by plugins that conflict with the theme’s javascript.
Also please make sure you have updated the theme properly and also update the plugins that come with the theme files(VC, Social Counter..)

Thanks!

Andrei L.
tagDiv Member

Hi

The theme uses the registration system from WordPress and the problem could be there. Try this with a default WordPress theme, also clear all caches and deactivate the plugins, save your permalinks under Settings > Permalinks: http://screencast.com/t/WQoXY9Y65bKn and test again.

Thanks!

larceny
tagDiv Member

I know you don’t want questions but this isn’t really a question regarding anything specific about what you wrote. I appreciate the post! – Just wondering, I’m paying for MaxCDN as well as using W3 Total Cache. Have you compared your local changes compared to using CDN and caching system? Is it safe to just disable the cache plugin (which implements the cdn) – and compare page speed insights? and then reenabling if the difference is worth it? It’s a live site – trying to avoid errors to current traffic.

Chito
tagDiv Member

My bad, that was due to cache, I have added the code above and it is looking fine now. New link is http://kanglaonline.com/category/articles-opinion/

blk709
tagDiv Member

I know it is not optimized as it is in the sandbox area for staging in WP Engine ie it is not cached. I do not want to bring it live until I understand the theme more. What I am asking is “What is the approximate speed for the site when optimized?”

Alin [tagDiv]
tagDiv Staff

Hi,

I have checked and article from your site and the sidebar is sticky – http://screencast.com/t/UawinScMwG6 so please clear all caches. For pages please check this guide how to make it sticky – https://forum.tagdiv.com/smart-sidebar-2/

If you need more assistance regarding this or you have other issues with the theme please note that we will get in touch with you Monday – http://screencast.com/t/5EQlEtXSFCp

Thanks for understanding! Happy new year!

Alin [tagDiv]
tagDiv Staff

Hi,

I also checked this and did not found any issues, please clear all caches and check this without any plugins active except of Visual Composer and see if it still happen.
If the issue persist please paste also a link to this topic when you will send the email as I suggested in the other topic.

Thanks!

Cubewebsolution
Participant
#0

Hi, i am using Newspaper 6 theme, but i am facing a problem with social counter. i am not getting the option to insert my facebook app ID, App secret etc. its just showing me FACEBOOK ID. i thought there might be an issue with the cache plugin and so i deactivated it and checked but the same issue is there. Kindly revert me on this ASAP. Twitter, feed, Google+ is working fine

http://www.bulletintech.com

Bichareh
Participant
#0

Hi,

how can I adapt this solution for related posts for NEWSMAG? This trick is from NEWSPAPER, but it doesn’t work on its sister theme. I tried, nothing. I deleted all caches, nothing. Related posts are activated in the theme settings.

https://forum.tagdiv.com/topic/related-articles-on-sidebar/

Bogdan B.
tagDiv Staff

Hi,
Please provide a link to your website pointing at the problem so we can inspect it and maybe come up with a solution. Please also try to disable all plugins except visual composer, clear cache and check the grid again.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please make sure you update the theme to the latest version as wordpress 4.4. created a few issues with category pages.
If the problem is still there after updating, please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict.
Let us know how it goes.
Thank you!

Catalin
tagDiv Staff

Hello Bluehacks,

Please ensure that you have the latest version of the Theme (6.6.3) and this was released on 23 December 2015. This kind of issues were caused from WordPress 4.4 and not from Yoast Plugin. After you have updated your theme, please try to disable all the active plugins, except Visual Composer and SEO Yoast (tested plugin), clear all your caches and install only the plugins that come bundled with our theme and try it again. It is necessary to do this because in that way you can rule out the plugins in conflict which can cause some errors in theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Andrei L.
tagDiv Member

Hi

Try to deactivate all plugins except Visual Composer, clear all caches, and test again. Also if you maade any customizations in theme’s files please make sure that they don’t affect its functionality
If you still can’t manage to solve this issue please send us your login credentials via email at contact@tagdiv.com so we can have a closer look at this issue, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve tested the comment system on my side and works fine: http://screencast.com/t/u4D2iKFW6 I am not sure why this happens on your side but you can try to deactivate all plugins, leave just Visual Composer active, clear all caches and test again. You also can try to make a new local install on your computer, with the latest version of WordPress, the current version of the theme available on themeforest, V 2.3.4, and Visual Composer plugin, then check how it goes.
If you still can’t manage to solve this issue please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Andrei L.
tagDiv Member

Hi @DaneOLeary

Try to deactivate all plugins, leave just Visual Composer and Jetpack plugin with Subscriptions module active, clear all caches and check if the problem is still there. If the problem persist try to use a different plugin from subscriptions, for example mailchimp: https://wordpress.org/plugins/mailchimp-for-wp/

Thanks!

zetam1320
Participant
#0

Hello,

I am trying to set Header Style back to Default value (Style 1). But when I set this style, Save Settings and go out from Theme Panel, after I come back, I see the same old style.

This problem is only with Style 1. If I set any other style, it stays in settings.

I deleted cache, try it in various browsers (Chrome, Safari under Mac OS). It doesn’t help.

Please, help.

agente_smithx
tagDiv Member

Hi.

The cache is empty and i install plugin two days ago

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