Search Results for 'cache'

Hello toros9,

Our theme has this option and when you want to share other posts on facebook will display the author name, like this: http://screencast.com/t/X9va7aOglP You have control on this feature from td_wp_booster_functions.php file like this: http://screencast.com/t/ThEgEFxgw6F Please inspect this file on your back end and check if you have this code. SEO Yoast Plugin is tested on our theme and works properly with default settings. I have no idea why do not work for you. If you use another Plugin for Seach Engine Optimization, try to disable it, maybe cause this problem and try it again.
Also, you can try to disable all the active plugins, except Visual Composer, empty all your caches and install only the plugins that come bundled with our theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
The popular 7 days is sorting posts from the most popular down. So if a post has 10 views and others have below this number, then the post will be displayed first. Please clear your cache before testing it.
As for the performance penalty, it is a small difference in loading speed as more request have to be made to the server in order to check the post views but it is not a significant increase.
Thank you!

Hello,
The new version of visual composer is tested to work 100% with our theme. Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. Update your version of vc and check again.
If the problem is still there after you disable all plugins, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look at the issue.(if needed we can provide cia email the version of VC requested)
Thank you!

Hello,
Please try to disable all plugins except visual composer and clear your cache. Also check if you have any custom modifications done to the theme files. Please also check this issue on a WordPress default theme.
Let us know how it goes.
Thank you!

Hi,

Please send us your admin details via email so we can have closer look at this and also make sure you empty all caches and purge cdn files if using an cdn host then test again without any plugins active, besides theme’s plugins.

Address us at contact@tagdiv.com via email and also include a link tot this tread. We will get back back to your with an answer as soon as possible.

Thanks!

Hi,

I have checked your console again and you still have this error that could cause issues to the view counter – http://screencast.com/t/atFMmJzAT Please try to disable all the plugins except Visual Composer, clear cache and see if it counts when you refresh the post. If it works enable the plugins one by one and see which one cause this issue.

Thanks!

Hello carmene,

I’ve tested on my side with Kite One font and bold weight and works as expected, you can see here: http://screencast.com/t/zostz6Rob -> http://screencast.com/t/5RJdHszSl. Please try to clear all your caches because might be caused by these.
For your second request, our theme has not been designed to add some fonts into the editor from the panel. It is not a simple task and if you want to have these options are required to change the whole functionality of the editor.
To display more levels, you need custom modifications and I suggest to hire a freelancer to do this for you as we cannot provide custom work at this time, sorry! Also, you can use a plugin with this functionality but I have not idea wich is this plugin, sorry! Please try to find it and see how it work for you -> https://wordpress.org/plugins/search.php?q=toggle you should search by TOGGLE (as example)

Hope this helps and let us know how it goes!

Thank you for the message!

Hi,

Happy new year!
If you still have this issue, please re-save your permalinks, clear all caches and purge your files if you use CDN like Christopher suggested.
Let us know how it goes and also provide your site url.

Thanks!

Hi,

Please make sure you have post views enabled on your site and also if you use a cache plugin this sort order will not work properly like Catalin stated above. Also enable ajax view count – http://screencast.com/t/U4jJuAi2Dnn
Also you can test it by editing a post and take a look at custom fields: http://screencast.com/t/mSiJvu61tGj then refresh the post a few times and check if it increments. If those values are changed when the post is viewed then 7 days sort should work properly.

Thanks!

Hello colgate,

I have tested this feature on my side and everything seems to work properly. I have no idea why you have this problem. I suspect that could be a cache issue so try to clear all caches and test again. Also, please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme and try it again. If your problem is still there after this workaround, please provide your website URL so I can further inspect the issue.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Ryuko,

The theme code was tested and optimized for best performance, we have a lot of clients and the theme works well on a large variety of hosts.
First, please make sure that you use the recommended server configuration for Newspaper theme, you can check our documentation for more details: https://forum.tagdiv.com/requirements-for-newspaper/

There are lots of factors that influence the site’s page-sped. I suggest you first try this without any other plugins active, leave just VC plugin active the check again.
To improve your server response time you can try to reduce the number of queries (fewer plugins, fewer blocks on page, reduce the elements which use ajax requests/pagination like mega menus/load more/infinite load), also consider using a cache plugin, we recommend the WP super cache plugin with the following configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/
To improve the loading speed look the MySQL query cache: http://dev.mysql.com/doc/refman/5.1/en/query-cache.html we also use it on our demo.

Also, you can use the speed booster to move the js and CSS at the bottom of the page, eliminate render-blocking, but not for all plugins. Check the System Status if the speed booster is active if you use other plugins than the tested ones. You can find some useful information regrading Speed Booster usage in this topic: https://forum.tagdiv.com/topic/speed-booster-questions/
Also, you can read this guide, it may help – https://forum.tagdiv.com/how-to-make-the-site-faster/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello John,

Please ensure you that this problem is not caused by a conflicting plugin. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and in this case, you should rule out the conflicts between plugins. After this advice, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.

Hope this helps!

Thank you for the message!

Hello lospicos,

I’ve tested on my site and everything seems to work properly. Please ensure you that this problem is not caused by a conflicting plugin. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and in this case, you should rule out the conflicts between plugins. After this advice, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!