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Mpasho Support
Participant
#0

Hello. I seem to be having problems with my post views counter.

This all started when i installed the caching plugin w3 total cache
Here it is

After i installed it my page views have somewhat been flactuating, sometimes they dont even move, then after a minute or more the pageviews are updated.

What could be the problem here? im using the newspaper theme, the W3 total cache plugin is used by my CDN and for cache purposes.

Lucian
tagDiv Staff

Hi,

First please make sure that this isn’t happening due to some other plugins you are using so make sure you disable all plugins laving just Visual Composer and Social Counter and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
What theme version do you use as we have included the fixed version of the plugin into the latest theme update 4.6 so if you do not using it we suggest that you get the latest theme version from themeforest and you should find the fixed social counter plugin’s version within the theme’s files in the plugins folder.

Thanks

Lucian
tagDiv Staff

Hi,

You mean that you have deleted them already or that you don’t know where to search for them? If is the second case please note that each of the pages/posts and so on are located between your own posts/pages ..
If you already removed them but still show in your google index please make sure you empty cache files and if you use any CDN host service you purge files and let me know.

Thanks

Lucian
tagDiv Staff

Hi,

I have searched your site but couldn’t find an example for this as I have also checked on demo and haven’t found any issues of this type:

ex:
* on homepage slider this image has 63.3 KB: http://screencast.com/t/RNThhptAmh
* on post page it has 323 KB: http://screencast.com/t/M8qeVVkS82

I’m not also sure how this happens for you in first place as normally an cropped image should weight less than the original one or than one that is wider or higher especially if the thumb image is cropped from the original larger one in which means the quality should be the same.
As I have noticed, in your case, is that you use an CDN host service so to make sure that this isn’t happening somehow do to it I suggest purging files then empty cache and deactivate all other plugins also then check again by uploading an image and settings it on blocks/sliders and check again for this and let me know of what you find.

Thanks

simchris
tagDiv Member

Okay… that was too obvious that maybe one of the font files was bad and thus not loading for those particular browsers using the broken font, while “most” folks are likely loading the woff file, one might presume that one was fine. So, possibly eot file. Good idea on the re-render of the fonts (!). (and I hereby facepalm myself …)

That is something Radu may want to look at since enough people are having an issue with this, it has in fact become a real issue, and not imaginary or plugin related, cache related, etc.

Anecdotally, the icons do show up in
* Firefox 18.0.2 on Windows XP (!); and site works too… which is pretty damn impressive.
* In IE 8.0.06001.18702 on Windows XP the icons do show up. Site is horribly slow, likely as the Google ads seem unable to sort out what to do with IE8/WinXP these days. Actually, I can see in bottom browser window it’s downloading the .eot fonts from Google, also slowed page down quite a bit. Argument for loading that stuff locally, if you care about WinXP and IE8 🙂

sorin.manica
tagDiv Member

What resolution does your device have?

From home I have a not-so-popular 1980×1200 display, and from work 1280×900 (I think, it’s a laptop, I’ll revise it if necessary on Monday).

So the resolution / ratio is a little different from the resolution of the wallpaper (1980*1080 / 16:9)… so maybe that’s to blame?

Cache cannot be the issue here, I use Ccleaner more often than some people refresh their desktop screen 😀

Thanks again 🙂

Mijaz
tagDiv Member

Hello,

I put 30px but it still does not see the number of facebook likes, I deleted the cache of course.

null

Thanks.

dexter
tagDiv Member

thank you very much, your information where really very helpful. the problem was my caching plugin. it kept on delivering cached data for PC. i just cleared and all i working fine. Pls do u know of any good plugin i can use to boost the speed of my site?

Emil G
tagDiv Staff

Hi,

Try to disable minification, clear the cache and disable all plugins, enable only Visual Composer and check if the issue is still there. Let me know how it goes.

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

It seems to be an css issue, maybe coming from a plugin, try to disable all plugins, clear the cache, enable only the Visual Composer plugin and see if the issue is still there. If you use any CDN purge all files, it may deliver older version for some of the files.
I’ve tried to look on your page but i get a redirect. Let me know how it goes.

For the pagespeed issues check this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/
And the discussion here – https://forum.tagdiv.com/topic/pagespeed/

Thank you, Emil G.

Emil G
tagDiv Staff

Hi,

Do you have any custom css or code modifications on the theme? if you do please remove them and try again.
If you use cache/cdn reset/purge all files and check again.
If nothing works please send an email at contact@tagdiv.com , specify the issue and provide wp-admin and ftp access so i can take a look.

Thank you, Emil G.

africareport
tagDiv Member

Problem solved. Caused by Minify option in W3 Total Cache.

Lucian
tagDiv Staff

Hi,

Also tested in IE11: http://screencast.com/t/RX4I3FBp6uX Firefox: http://screencast.com/t/HfkPaEgn3JjF
Please make sure you check this and empty your cache before checking it.
We will continue to investigate the Analytics by Yoast issue and fix it when we have a solution for it.

Thanks

Lucian
tagDiv Staff

Hi,

I have checked your site and noticed that you have some js errors in your console: http://screencast.com/t/RBVxMDSj
Please make sure that you disable all plugins leaving active just Visual Composer and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
Please let me know if you still have this type of issues after doing this as I have also tested this and found no issues with it.

Thanks

  • This reply was modified 11 years by Lucian.
Lucian
tagDiv Staff

Hi,


@dexter
Please make sure that you disable all plugins laving just Visual Composer and Social Counter and also empty cache and/or purge files if you use any cache plugins or CDN host services and try again.
Please let me know if you still have this type of issues after doing this.

Thanks

Lucian
tagDiv Staff

Hi,

This happens due to the disqus plugin which you use for your comments system. Please make sure that you use this settings: http://screencast.com/t/KCJdp1jaw then empty all cache then give it a while and see if this is still happening, also make sure that you manually export and sync you comments: http://screencast.com/t/MA1k4wgJ
Please let me know what you find!

Thanks

Lucian
tagDiv Staff

Hi,

That should not happen. Try to check if this is not due to some other plugin you have first and disable all of then leaving just Visual Composer active then empty cache/purge files and check again.
If this doesn’t help try to delete and re install the Visual Composer plugin like this: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/ and make sure you install it from the plugins folder that came within your theme files.
Please let me know if you still have issue with this!

Thanks

Lucian
tagDiv Staff

Hi,

You could check this by turning off your CDN host service and all plugins, purge files, empty cache then check again.
You could also try this latin or latin extended support from Google fonts settings from theme panel > custom typography > custom fonts, like this:
* http://screencast.com/t/oH9kdoAG0
* http://screencast.com/t/dpy9mrKD1yw
Please let me know if this works and also send your site’s URL.

Thanks

ladgeneration
tagDiv Member

Doesn’t work on the demo, nor my site. Disabled all my chrome plugins/cleared cache from beginning of time and purged cache with cloudflare.

Both the sites mentioned above – same issue.

My website in question is : http://ladgeneration.com/

Printscreen of both the demo and my site: http://imgur.com/bzsHIqt

ladgeneration
tagDiv Member

Are you using WP Super Cache?

simchris
tagDiv Member

Site is responsive it updates all versions together as the “content” has nothing to do with “how it looks.”

Likely you need to clear your desktop web browser cache to see the changes. With some installs you also need to clear the site cache (e.g., GoDaddy) every time you do major updates to site.

digitalbulgaria
Participant
#0

Hi,

several issues when I open the page from mobile device – in this case it was Android.


-> it looks like social icons for sharing are not displayed correctly. Also the arrow (bottom right corner) is not being displayed – just the square. Logo at the top seems not correctly aligned.


-> as above the scroll to top icon is not being displayed. This actually is not on only those 2 pages, but everywhere.


-> google adsense ad seems to be cut from above – the top border line of the banner is missing.


-> please recommend WordPress plugins or codes to fix those things. Can you also recommend a Image Optimizer Plugin for WP? Please note that I have installed W3 Cache Plugin, which actually solves some of the issues and score goes up but the site is not functioning properly – javascript problems, the menu stops showing, the search bar is not working and the sliders are broken when that plugin is activated.


-> please recommend how to fix those things on mobile as well

The URL of the site can be seen in the screenshots.

Thanks a lot!

simchris
tagDiv Member

Looks like
1) you have issue with your media section if you can’t see thumbnails (not seen in the screen shot you provided); try changing back to twenty-twelve theme and look at your media section to see if thumbs are showing.

2) you didn’t install the theme properly.
You did turn off caching prior to install, correct?
Clear cache after switch to new theme?
Did turn off any plugins which came with prior theme prior to theme switch?

If you can’t see widgets, or the widget areas, it means something isn’t installed properly.

handiso
tagDiv Member

I am from California.
You are right, I can’t see icons on the demo http://demo.tagdiv.com/newsmag/. However, I CAN see other sites using icon fonts via same browser (Chrome) with setup and plugins unchanged, for example:
http://themeforest.net/item/voice-clean-newsmagazine-wordpress-theme/9646105
http://themeforest.net/item/newsline-responsive-news-and-magazine-theme/9614971
http://themeforest.net/item/top-news-wordpress-news-magazine-theme/9359816
Of course, I CAN see icons on themeforest.net.
Might be something wrong at my side, but what it is? I even disabled all extensions, emptied cache, in Chrome, just the same.

  • This reply was modified 11 years by handiso.
simchris
tagDiv Member

Note – if you really want to “debug” this you would need to

1) specify which OS version you’re using on your computer, the browser version, what anti-virus or anti-malware you’re using (both Avast and Symantec have wonky issues from time to time) – try turning them off to see if that causes the issue. Don’t use “branded” versions of web browser provided by an ISP like TimeWarner, etc. Use the un-branded versions of web browser.

Turn off ANY “ad blocking” software.

2) be sure to run a full anti-virus scan, clear temp files from your Windows system if running Windows, fully clear the cache in your web browser(s).

Check the theme forest demo of the theme, check the thread where somebody is again suggesting “post your sites here” to see different sites, and see if icons appear or not.

If several people post their setups here, one might be able to determine the commonality of the culprit as to why “a few” people are having this issue while the majority do not. I don’t think anybody would be buying these themes if all the icons were broken in the demo, for example.

That’s about all I can think of at this point.

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