Search Results for 'cache'

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Bettina
tagDiv Staff

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have an object cache on the website. Please check this guide to remove the object file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and purge the cache -> https://www.greengeeks.com/support/article/clear-litespeed-cache/.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what plugin for the cache you use, also, provide the link to your website.
Also, please make sure the settings are saved.

Thank you!

NSN India
Participant
#0

I have disabled post view count in Post settings and everywhere, and cleared the cache, but it still showing the view count on my posts. post showing view count

janabi
tagDiv Member

Hi Anamaria,
the site is has stopped updating since March 01, 2023. Even the date on top reads March 1, 2023. If I open the site from within the CMS it displays normally otherwise it displays March 1 homepage. I cleared cache and refreshed dozens of times, nothing!
I checked the offset box; it is blank already.
Please watch the video in the url below to see for yourself

https://drive.google.com/file/d/1UAxnAJXq4VwryWVSyJYJ7Z13_C3vVE23/view?usp=share_link

GeneraStudios
Participant
#0

Hello,

I’m getting a 404 error when I open posts on my site. Some posts work but most just give a 404 error when you click on them.
https://melodist.io/

I don’t have any cache plugins activated. The pages have the same issue on incognito mode and on a different device. How can I fix this?

Thanks,

Andrew

tw144
Participant
#0

Hi, Flex Block 3 does not show the date even though it is enabled and it’s text color is black:

https://tinyurl.com/2zkalrv3

Cache is all cleared, still nothing is shown.

tlonero
tagDiv Member

We are not using any plugins for the cache because the counter for the most read articles is working well since we stopped am using a cache plugin. There was on the server but that is not in use either

Anamaria
tagDiv Staff

Hello,

Please let me know what plugin for the cache you use if you use CDN.
Also, make sure the settings are saved.

Thank you!

tlonero
Participant
#0

we updated the site with new banners but when we view in mobile there are the older banners, I dis activated all of the cache plugins and also on the server
https://www.studio93.it/ this is the site

thank u
tony

Bettina
tagDiv Staff

Hello @coinedition !

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

janabi
Participant
#0

Hi,
My site sahafa.media is not updating online and stuck with an article I published online. I cleared cache many times to no avail. I can find the new articles with search but they are not showing online. Why is that?
Best regards

Henrieta
tagDiv Member

Joophil
what plugins do you have?

– deactivate ManageWP Worker
– purge all cache
– test it

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

coinedition
tagDiv Member

So you won’t support us if we use some other cache plugin? There is some issue with the theme as I mentioned.

Anamaria
tagDiv Staff

Hello,

Please disable the mobile theme plugin, clear all cache, and after will be displayed the mobile version that you created.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please do a test using only tagdiv plugins, clear the cache and check after.’
Did you use the WP Bakery plugin?

Thank you!

Anamaria
tagDiv Staff

Hi,

We recommend using WP Super Cache because it has been tested with the theme, although I have observed users utilizing Lightspeed cache. Although this plugin occasionally causes issues.

Thank you!

Anamaria
tagDiv Staff

Hi,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

coinedition
tagDiv Member

Oh okay. Yea, now it is working. But sometimes it won’t. Getting 404 errors, then we do save the permalinks again, and clearing the cache will fix the issue. Don’t know why this is happening. Do your theme has any conflict with the WP Rocket plugin or WPML?

muterobert
tagDiv Member

I’m trying to change the totop button color as well. I’ve changed the Theme Accent color via the Theme Panel as instructed, but the color of the totop button isn’t changing. I’ve tried refreshing with ctrl+F5 just to be sure it wasn’t stuck cached.

My site is built from a blank cloud template; not sure if that’s related.

ncguynet
Participant
#0

My host provides Lightspeed cache but in my system status, you recommend WP Super Cache. Does it matter which one I use?

Thanks

yahrant140
tagDiv Member

hello, I have no cache plugin installed!

please I don’t even have access to login to admin again
https://lamprace.com/wp-admin

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