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ok, so we just ativated these 2 cache: autoptimize and nginx helper.
Hello,
Please disable the wp bakery plugin, clear the cache, and check after.
Thank you!
Hi Anamaria,
The website is offline, since we can’t set it live with the mobile pages not working – 90% of our traffic is mobile.
It’s https://www.justrealmoms.com.br. Would you need access to the dashboard?
We currently have not yet installed a cache pluin, as in the past it messed up our setups and was incompatible. Can you kindly suggest the best one to use with Newspaper?
We need this website live Today. please let me know what you need to make mobile pages work. Thanks!
Hello @FilipBG!
While the page is loading, please check which errors you have in the console.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello @Beavlid !
Have you ever installed that demo before?
This issue seems to be a cache problem.
Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @amrendrabagri!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @Victor!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, then we can investigate this issue further via email. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
Our team will take a look!
Thank you!
Hello,
Please purge the cache for a few times.
Thank you!
Hello,
Please let me kn ow what plugin for the cache you use.
Also, please provide the link to your website.
Thank you!
Hello,
This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hello,
Please activate the tagdiv Standard Pack plugin and clear all the cache.
Thank you!
Hello,
Did you use tagDiv Analyzer on the homepage? if yes, please remove the Remove Generated CSS, clear all cache and check after.
Thank you!
Hi,
I have a valid license of Newspaper that I was using perfectly until few minutes ago but after multiple bugs on a template and having tweaked the settings too much, my website was upside-down so…
I uninstalled everything (newspaper theme + all tagdiv plugins +other plugins), delete the browser cache and want to start from scratch hoping that it will solve the problem
But now I have a bigger issue! When I want to reactivate my license, I first get the confirmation pop-up that everything is OK but when the page refreshes, I still get the red error message :
Your license of Newspaper Theme is not registered!
But my old custom template under the section “cloud templates” are still there…
It’s weird, why everything is not back to 0 as a fresh start? And most importantly, why I’m not able to register my license again?
Hi, in premarathon.com, the homepage in desktop is displaying the mobile one (not when I’m connected and just for the home. If you use https://www.premarathon.com/? its displaying the correct one). I’m using mobile pluging for mobile+amp and I’ve read all the replays to similar questions and nothing works. Also I checked the issues with my plugin cache (I have separate cache for mobile) and also I made several tests disabling the cache plugin (wprocket) and the problem is still there.
Hello, it is quite clear from the description of the problem that Mobile theme plugin is used.
I have the same problem. Additionally I made sure local browser cache was cleared as well as wordpress cache, Cloudflare cache purged and checked with a few different browsers on various devices (mobile, desktop).
Hello @majsterbud!
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!
Thank you!
Hi,
I checked on my other website eross.co.uk and I turned off the cache plugin there and it worked after turning it on the next day until 1 o’clock in the afternoon it works and then no more.
I also disabled the security plugin and cleared the cache after that, but that had no effect either. Are there any sites where the newspaper with cache works properly?
Hello @alfonraher!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb and it will increase also the speed of your pages.
I hope that helps you!
Thank you!
Tnx.
1. modsecurity – disabled for this domain – doesn’t help
2. Cache clear/flushed in w3 total cache – doesn’t help
3. disabled w3 total cache – doesn’t help
I always get the same error, thnx for further ideas.
POST https://www.mnovine.hr/wp-json/td-cloud-library/new_template?uuid=ff5d4270-9b49-af14-dbf1-5c565f8dd26b 403
td-cloud-library/new_template ( duplicate template ) - ERROR [{…}]
How to find this duplicate? I deleted from the trash and my idea was to import as new, then will be possible to save, but now I can’t import this template.
Tnx.
Hi,
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hello, I don’t use a security nor cache plugin, but I saw a “403 error displaying in the console” how can I resolve the problem? thank you!
Hi,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.
Thank you!
Hi,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.
Thank you!
Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
Same issue, tried everything – from deactivating – clearing cache – no avail
Hello,
Please help, I have been struggling for a long time with the problem of loading menus in the template. In the beginning everything works fine and usually the next day around 1pm it stops working attached a screenshot from the console indicating no access to files on the server, I cleaned the cache and the next day it’s always the same, I even applied another plugin to the cache but it didn’t change anything. What could it be, please help as I am helpless with this and it is affecting the performance of the sites severely. I am currently not clearing the cache to show the problem live. Please check and help urgently.
screenshot attached
Site https://kobietawielepiej.pl
Please help me with this problem!
