- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hello @wpjim23 !
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away. Check out some known possible factors which can interfere with our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Hi,
Please open the console and check which errors you have, so we can investigate the issue.
Make sure there is not a plugin conflict or a cache issue. Please make a test, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello @niceguyitachi!
Make sure that the settings are set like this: https://prnt.sc/gB2ysUPpGgPc
Also, make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
Thank you!
Hello Isabella!
Check this guide with these 3 methods: https://www.wpbeginner.com/beginners-guide/how-to-change-the-wordpress-admin-email/
I think there is a conflict there or a restriction which does not allow the email to be sent.
Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Hello Dilyana !
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!
Add the ads code in the Newspaper -> Theme panel -> Mobile theme -> Mobile ads or the js in Custom code.
Thank you!
Thank you so much, I am using WP Super Cache Plugin and will follow the recommendations. When I am using AMP Plugin and the Mobile Theme plugin together, I don’t see Google Ads showing at all. They show on the desktop version only but not on the mobile version+AMP. Do you have instructions how to insert the Google Ad Sense code and with which plugin working with the two plugins mentioned above?
I NEED TO UN-DONE THE / REMOVE THE GENERATED CSS AS A TROUBSHOOTING STEP SEEING THIS IS SOMEHTING THAT WAS NOT EVEN THOUGHT OF OR MENTIONED BY THIS SUPPORT STAFF.
MY HOSTING COMPANY WHO ARE VERY GOOD TO ME LOOKED AT THIS. (NOT EVEN THERE JOB) AND THEY SAID IS WAS CSS REFRESH OR SOMETHING AND I SHOULD CONTACT THE THEME DEVELOPER FOR FIXING THIS.
NOW, THE CSS SECTION FOR GENERATING THE CSS IS BROKEN I FOUND. I CANNOT REMOVE GENERATED
AGAIN – IT THE GOD DAMN THEME – NOT PLUGINS. NOT GOOGLE, NOT CACHE, NO CLOUDFLARE – ITS THE THEME!!!!!!
SEE ONCE MORE – https://imgur.com/a/KyLqyMt
Hello
I have done all of this
Now, If I turn of “Guest Mode” in litespeed plugin. or try to move to different cache plugin. My website is screwed.
If you click on it from a google search. It will come out all broken
I know that you were going to give the answer you gave, And once again provide ZERO help and just say do something with google.
IT IS THE THEME AND THE CSS
I want someone to fix this once and for all
The tagdiv css analyser also wont work! It does nothing when clicking on it.
Its the theme, theme, theme
Please dont blame this on google cache, plugins or other things. Its the theme. Its broken
Also attached image. It does not work. It does nothing when trying to generate or use it
Hello @joecash !
Then the issue could be the code, a plugin conflict or a caching issue.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
None of these solved the issue, I have uninstall my cache plugins and clear everything, but nothing changed.
Hello @miccmalta !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
If the problem is still there, then we need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Hi,
This sounds like a caching issue. To be more specific, a caching that affects the backend as well, like object cache perhaps. But that would affect the whole theme panel, not just specific settings.
It could also happen due to a firewall or security setting, but if that was the case none of the settings would save. Or maybe it could happen if the database is running out of space, but that also would lead to none of the settings being saved at all.
Thank you!
Hello!
Make sure you saved the changes in the TagDiv Composer and cleared the cache. Try it in an incognito window.
Thank you!
Hello @Redlemon!
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!
Check out some known possible factors which can interfere with our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Eyewitness News Africa’s biggest Online News Platform
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Dashboard Create New Post Check Mail main mobile header – mobile main mobile main mobile main mobile main mobile main mobile main mobile main mobile
© Newspaper WordPress Theme by TagDiv
Hi TagDiv team,
We have a website which uses different templates for desktop, and mobile devices. After migrating from a Litespeed Web Server where we used the LSCWP caching plugin – the caching worked flawlessly there but there were other resources issues – to a new server with Nginx, WP Rocket, and Redis object cache (deactivated and removed the LSCWP plugin too), we started off with the site working surprisingly fantastically. Then after a few hours had passed we discovered that the desktop version was squeezed in to the mobile viewports. We tried all different configuration options in WP Rocket, to no avail.
A couple of years ago, before hosting the site to the former server with Litespeed, we had had it in a different host with Apache, and we had experienced the same behavior there also. The only thing that had worked then, was the W3 Total Cache plugin, which we tried to install in this case as well. However, it appeared like shortly after flushing all caches in that, there would be a conflict between that, and WP Rocket’s files inside of /wp-content/cache directory, where apparently both plugins saved (most or all of) their configuration settings individually.
Kindly note that no two caching plugins were enabled at one time while testing everything. There were no conflicts like that. All conflicts appeared to have some relation to WP Rocket’s configuration files. We made sure to also delete advanced-cache.php from /wp-content/.
What puzzled us most, was that even with WP Rocket deactivated (and all other plugins also, including Cloudflare being in Developer Mode), appending the URL parameter ?nowprocket to the URL had a positive effect, allowing the site to load properly, and work flawlessly in both formats (desktop & mobile). It was time to completely remove WP Rocket from our site.
Even after completely removing WP Rocket from the site it would still not function properly. It was clear it was a WP Rocket left-over thing, because even with it being deactivated, and then deleted, we tested further, and we were still experiencing this issue; applying the ?nowprocket url parameter would allow the site to work correctly still. We made sure to delete all left-overs from the file system; at least all we could discover.
Then we noticed in the Newspaper pages that WP Super Cache was the recommended plugin for the Newspaper theme. We installed that and deactivated everything else, but still, after a couple of minutes, we experienced the same behavior once more.
Digging in the WPSC plugin we discovered that there was an option to explicitly set the caching files directory. We set that to /wp-content/super-cache instead of the default /wp-content/cache one, since at first it did not want to work correctly and ?nowprocket was still doing its thing. Additionally we disabled the Developer Mode in Cloudflare again (effectively enabling CF), and purged all caches there. After a half an hour we have not experienced the unwanted behavior yet.
Kindly note that all tests were performed in a new incognito session every time, to rule out the plausibility of a browser cache conflict also.
Anyway, we would like to kindly request you assist us with the correct configuration settings for WP Super Cache for the Newspaper theme. Please share any warning flags we should keep an eye out for, and point us towards possible other culprits we might have overlooked, which would disallow for the unwanted behavior experience we have described.
Thank you.
Hi,
You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions. Also, please check the cache, clear/purge all cache
Thank you!
Hi,
There are some settings that are not like in our guide because the mobile version is also displayed on desktop, please be sure that the WP Super cache it is set like in our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also, please try a plugin to optimize the images, if you want you can try those mentioned in our guide -> https://i.imgur.com/k7fW5y1.png -> https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this will help you!
Hello
Now for the last 1 year. I have been trying to solve these issues. And now I know 100% for a FACT it is the theme that is the problem AND NOTHING ELSE
Current problem seen.
My site is http://www.techbusinessnews.com.au
If you go to google search. And do a search for this – “Tech News Australia” you will see my site listed in No.1
But when you click on my site form Google search result (the front page) the menu wont show the google fonts correctly and the drop down menu items cannot be clicked. (This problem used to be other way around and it was for artciles only) but now article pages (post pages) work fine when clicking on the from google search and the problem has now switched to happening on the front page.
I have.
1. Stopped CDNS
2. Used different cache plugins
3. Disabled many other plugs.
4. I have NOW totally rebuilt the header!
Still the same issue. This is confirmed a broken theme!
I hope someone there can now admit the theme is broken and not blame things on plugins or CDNS This problem I have had since moving to this theme
Thank you for your help.
I followed your instructions. I changed W3 total cache plugin to wp super cache plugin.
Also, I turned on the advanced features related to mobile theme(‘Mobile device support’, ‘Late init. Display cached files after WordPress has loaded’).
However the issue seems to persist.
The issue usually seems to happen in the posts that are most viewed currently.
Would there be any other thing that I could do to try to fix this issue?
Hello @niceguyitachi!
Edit it with the TagDiv Composer and make sure it is not doubled. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away.
Thank you!
Hello again,
I have WP Super Cache installed. I cleared the website’s cache and the browser’s cache but the problem was still there. It was fixed only after I rolled back the theme to v. 12
hi Calin and thanks
1)I cleared the cache but not all cateroies are displayed
2) in the reply you mentioned “single post template” but in the screenshot you selected single post image..
anyway what css settings do I have to use to have the container exactly aligned to center?
I selected the column that contains both single post template and single post featured image and in CSS I set margin left to 90px but the column is not aligned.
thanks
Hi nick1968,
As long this situation appears only when you are not logged in and you are not using a plugin for membership so the users to pay to see the content, the the the problem in 99% it is related to cache.
Thank you!
I looked at the link you sent and I checked that everything is ok in cloudflare.
Normally when I open a post for the first time, no image loads. I need to hit ctrl+f5 for the images to work. I even recorded a video for you to see: https://youtu.be/7di9KMROnNQ
I use wordpress on cloudways. The native cache plugin is breeze. I have other blogs (other templates) on cloudways, I use breeze too and I don’t have any problems. This problem is only happening on newsmag with me…
