- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
- TutorialsWhat is Ajax preloading?
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
Hi,
Most of the time this situation is related to the cache plugin in specially to the settings related to css and js.
I cached now the website and it appears that you manage to resolve the situation – https://i.imgur.com/qGUWDvj.png
Thank you!
Nevermind I spoke too soon, within a few minutes it went right back to showing only the mobile version on desktop again
Nginx Helper plugin is disabled (which is the cache plugin) so it’s not that. And I also disabled tagDiv Mobile Theme so its not that either. Likewise AMP is disabled, so again it’s not that.
BTW I have these same plugins on other instances of this theme on my other websites such as https://www.yamhilladvocate.com/ and it’s not causing the problem but I am using an older version. So the problem seems to be your newer theme versions.
Ok thank you I was able to correct it by purging cache using the plugin and that also fixed the security issue.
Hi,
Please do a test using only tagDiv plugins and make sure that no cache is apply, it is possible to be a cache that is setting delay on js files and those are not loading in time.
Thank you!
Hi,
If you no longer want the website to be boxed check in the theme panel to be sure that you do not use a background color – and the boxed version is unchecked – https://i.imgur.com/s6xkqkR.png also you are not using any background image – https://i.imgur.com/GfALDMv.png
Related to Contact forms, make sure that you remove the css from all places, the css can be set in the theme panel, can be set using live css, can be set inside tagDiv Composer using a css element or even in a child theme, after that you need to make sure that the cache is cleared.
Thank you!
Hi,
This situation is related to the cache plugin you are using, this can not or do not have the option to cache the mobile version separate and deliver the mobile cache when a mobile is used and the cache of desktop version and a desktop is used. IN this situation if you want to keep the current cache plugin (or server/CDN cache, you need to disable the tagDiv mobile theme plugin and make sure that all cache and object cache is cleared).
Thank you!
Hi,
Yes, those settings are related to check plugin you’ll need to check the settings for css and js, most of the time the situation is caused by the options action on CSS and JS.
Unfortunately, we didn’t tested the LightSpeed cache plugin officially with our theme, therefore we can not say exactly what are the settings that can create the problems.
How to Make the Site Faster
Thank you!
Hi,
This situation appears because you are using the tagDiv Mobile theme plugin and not the responsive version. Please go to plugins and disable the tagDiv Mobile Theme plugin, cleared all cache and the problems will be resolved.
Thank you!
I have identified the problem, it is due to LiteSpeed cache plugin. Even in default config light mode it is crashing. Strange.
Hi,
Ok, what you can do is to make sure that you cleared all cache from your website and no cache is apply when you are logged in.
If the problem persist, please go to Newspaper > System status and click on reset key, after that use the key to reactivate the theme (make sure no cache is apply on backend)
I hope this will help you!
Thank you!
Hi there at tagdiv,
I am running into some issues of witch I can’t optain if it is theme related or not, but maybe you can help or give a hint.
My newssite is running for over 8 years now with Newspaper and all postst are kept. My wp-postmetatable is very large (about 2,6GB) witch seems to give a lot of issues with stability of the database.
I recently moved from an unmaneged VPS (16 vCpu cores and 60GB RAM) to a shared hosting option with 24vCpu cores and 16GB RAM. I took over the site end 2024 and the previous owner helped with support on the VPS. Because of less time available and not being able to update Plesk to latest version, he stopped with suporting me on the VPS.
For years we used WP Rocket as caching plug-in witch almost never gave issues. Before the move a continues amount of databaseconnection errors was arising. The VPS had to be rebooted every few days because the mariadb service was killed.
Using a cache plugin (any cache plugin) gives Fatal database conetion errors or ‘Post can not be updated’. Tried Varnish cache without any other caching but that did not renew/cleared when I posted a new post. Also tried Redis Object Cache, witch worked at first, but then posting an post kept hanging and Redis didn’t clear anymore.
Because everytime I had to remove caching plugins via FTP to restore my site, I took a closer look at my database.
As far as I know I am only using cloud templates and flex blocks. But the fact that my postmetatable is 2.6GB big concerns me. Maybe you can help me out explaining if td-composer creates a lot of extra row in that table. At current time there are 1071550 totall rows in the postmeta table. I see a lot of the following rows
_vc_post_setting
_edit_lock
_edit_last
slide_template
post_views_count
and this repeats itself many times, but there are also references to other plugins like RankMath, WP Media Folder and FS Poster. It is tricky to get a clear picture of what is eating space unnessessary.
A hint of help would be much appriciated!
Hi,
This situation can be related to some options from the cache plugins. Can you please check the settings to be as in this guide – https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/
Thank you!
Hi,
I see, but when you are logged in the mobile and desktop version are display the latest content? If so, then indeed is something form cache.
Also, if you want I can take a closer look, for this I will need a temporary wp-admin access, this can be provided via email at contact@tagdiv.com
Thank you!
Hi,
This situation is usually related to cache plugin. Please check your cache plugin settings.
I see you are using LightSpeed cache. To prevent LiteSpeed Cache from interfering with your WordPress themes and plugins, focus on the following: Purge All On Upgrade should be enabled, Auto Purge Rules for Publish/Update should be set to include common page types like the front page and homepage, and Serve Stale should be disabled to avoid serving outdated content.
Thank you!
Hello,
To reduce the queries you can check the fallow.
Check if you are using ajax pagination, mega menu many blocks (the theme is making a query for each block in part and if you are using mega menu each element as mega menu makes queries, also ajax pagination make quires to database), also make sure that you use lazyload for images.
Other type of settings that can reduce the numbers of queries: use a good cache plugin, use object cache (redis), and use flex block cache – https://forum.tagdiv.com/use-flex-blocks-cache-option/
In addition, it’s a good idea to identify what’s consuming your server resources. Tools like Query Monitor and Code Profiler can help you pinpoint high CPU or resource usage caused by plugins, themes, or database queries.
Thank you!
Hello, the mobile version of my website will not refresh with new content and is stuck with content from May 12, but the desktop version is fresh and up to date. I have tried clearing the cache, but it has not helped.
Hi Nikki,
This is what you can do:
– Clear all caches – Browser, WordPress cache plugin, and CDN (e.g. Cloudflare).
– Use normal URLs – Make sure you’re not visiting /amp/ or ?amp=1 versions.
– Resave permalinks – Go to Settings > Permalinks and click “Save Changes.”
– Check theme settings – Some themes have built-in AMP/mobile modes. Disable any AMP options.
– Remove AMP redirects – Check .htaccess for AMP rules and remove them if present.
– Redirect old AMP URLs – Redirect /amp/ or ?amp=1 to the regular post using a plugin or .htaccess
Thank you!
Hi,
Normally this situation happens when you are not using the responsive version of the theme and you are using the tagDiv mobile theme plugin or a mobile page and the cache plugin you are using do not have an option to cache and deliver the mobile version separate from desktop version.
Thank you!
Hi gpeter,
Now the WP Rocket has this option automatically integrated, so there is no longer need an option to enable it – https://docs.wp-rocket.me/article/708-mobile-cache
Thank you!
Hello,
I am currently using the Newspaper theme and am trying to temporarily disable ads on my website until I’m approved for Google AdSense. However, when I disable the ad options from the theme panel, the changes do not appear to reflect on the live site — ads are still showing.
I’ve cleared my cache and tried different browsers, but the issue persists. Could you please advise on how to properly disable all ads across the site until I’m ready to re-enable them?
Thank you,
Jason
Website: https://wakeupworld.net
It doesn’t seem to be a theme issue.
I recreated the Newspaper parent theme and child theme folders as ‘old’ themes.
And I still get the 502 error.
And the plugins I use are as follows:
classic-editor
td-cloud-library
td-composer
td-social-counter
wordpress-seo(yoast seo)
wp-super-cache
I had previously disabled the mobile theme on the LearnDash course page. Otherwise, the mobile theme works well on several posts and pages. I’ve tested this again. But when it comes to LearnDash course content (and lessons), I notice that the switch isn’t working. I’ve set it in LearnDash to ‘inherit’ the theme, but even after clearing the cache, the problem persists. I’ve deactivated the WP Rocket plugin, but there’s no change. I’m out of ideas. Is it possible to block the JS file with code? Or set it up in a different way to disable the mobile theme (on the course sites)? Any other suggestions?
Thank You!
Hello,
I think that you are referring to pagination, if so I thing this is related to some settings are preventing the ajax pagination – https://i.imgur.com/NuwkQX7.png to load the content. Is this problem also happening when you are logged in? If no, then it is related to the settings from the cache plugin.
Hi,
If you are using the mobile theme plugin then you need to edit the article where you do not want to use the plugin and disable the mobile theme on that page/article https://i.imgur.com/dKjSnJl.png (this can be done only with Gutenberg editor) – https://forum.tagdiv.com/mobile-theme-introduction/
Also, when you are not using a responsive version for mobile you’ll need a cache that can deliver the mobile cache eversion separate on desktop cache version, right now on desktop for me is displaying the mobile version for me – https://i.imgur.com/3ek3Oop.jpeg
Thank you!
Thanks for reviewing my WordPress Newspaper child theme code.
And also, the WordPress admin page shows a 502 error and only FTP access is possible.
I previously tried to edit the theme using FTP, but it broke my site and I had to restore both the WordPress files and the DB files.
When clearing the cache, you also need to upgrade the cache plugin version for normal operation, and the cache will continue to accumulate.
The thing is…
I suddenly got a 502 server error when I logged into my WordPress admin page.
