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Hello!
There is no issue. If you have removed the plugin completely and the layout was still there that is a caching problem. Please make sure to use a good caching plugin, we recommend WP Super Cache, also ask your host and make sure that they don’t have any caching active, sometimes host plans have cache included and they may be in conflict.
Thank you!
Mobile menu works properly on mobile view from a desktop, but on smartphones and tablets pages don’t fully load. Progress stops at around 40-50% so neither sticky columns nor mobile menu work. When clicking on mobile menu icon, pages just shrink, a border appears around pages and menu doesn’t show up. No mobile menu plugin installed, tried to disable all plugins, tried WP Super Cache but nothing works. This is the site http://www.cpiagenova.it
Hi, we have checked everything, this is coming from somewhere and not cache. Please check and help us to fix this.
https://drive.google.com/file/d/1Rt8r9hcu39TDTBZ_6idkRCd6yqqyB8Gk/view?usp=sharing
See above video
I’ve followed the below steps. But text with column shortcodes isn’t working.
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
.
Hi,
We have checked it, it has nothing to do with the cache, it is showing same in difference devices. Could you please check it yourself?
Hello!
Please clear all cache and try again.
We recommend using the WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
After these steps, if the problem is still there, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
Hello,
Please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.
Seems a top-level item in your JSON-LD is invalid.
Also, make sure your WordPress and plugins are up to date.
Thank you!
https://www.screencast.com/t/TTlrIOsZZr0 – This option is enabled and also tried clear all cache but problem is same
Hello,
Please verify if this option is enable from Theme Panel -> Block Settings => https://www.screencast.com/t/TTlrIOsZZr0
Please do a test using only tagDiv plugins, clear all cache and see if the problem persists.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
We have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Hope that helps you!
Thank you!
Hi Vlad,
I have activated the same and purged the cache, still, it is showing the same count for all posts. Please visit our website on desktop : https://www.ssbcrack.com
help me to fix this please 🙂
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
It should work like this: https://www.screencast.com/t/OQ8m0Bz2mqGv
Please make sure you have the latest update for the theme, wordpress and plugins.
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope that helps you!
Thank you!
Hello!
It should work like this: https://www.screencast.com/t/OQ8m0Bz2mqGv
Please make sure you have the latest update for the theme, wordpress and plugins.
Try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Hope that helps you!
Thank you!
Hi there,
Since a week ago the single post page starting not displaying the FB-like button properly. https://imgur.com/B8v38bN
Even though the connection to FB page is set https://imgur.com/7G8ktFk and after having purged:
– Cloudflare CDN
– website cache ( tested on Litespeed cache and super cache)
– browser cache ( tested on Brave, Chrome, Edge, Firefox, Opera, and Safari)
Any advice?
Thanks
I would like to submit a bug report regarding the post loop inside of the tag div composer.
I have a page with a category’s posts and a dozen of ads. In order to better arrange everything, I attempted to split the content into three logical sections, and insert ads in between those. In the previous format I had a Category Grid 2 on top (entire row), then a full row banner, and then a 2/3 post loop on the left, and a 1/3 ads column on the right.
In the new format I had a 2/3 Category Grid 2 on the top, and a 1/3 column on the right, with one ad box on the top of the column, and a post loop with an offset of 5 posts, and a limit of 2 posts just below that. The remainder of the page remained as before, with the only difference being that the post loop under the full row banner, I set the offset to 7 this time, to compensate for the introduction of the previous post loop.
No matter what settings I configured the second post loop after that, the post limit would not change; it was being affected by the upper post loop, and was limiting the posts to 2 per page for the lower post loop as well. Obviously affected by the upper post loop, and I tried everything in my powers, including deleting the lower post loop, and saving, and reloading, and re-inserting a new post loop and configuring it anew, clearing the cache memory, clearing the cloudflare cache memory, firing up a private browser to test without browser memory, and what not. I even tried using a post loop 2 in place of the post loop, for both the upper and the lower positions alternatively, so as to make sure no rules of the type A affected the instance of the type B. Everything was useless. Every time the lower post loop would be affected by the upper post loop’s settings.
As soon as I deleted the upper post loop and introduced a couple of ads in its place, the problem with the lower post loop went away.
I thought somebody else could benefit from my experience, and perhaps bringing it to your attention you could come up with a fix in the meantime, hence my posting this here publicly. I don’t really need any further assistance with this in my case for the time being, as I have come up with a workaround that allows me to move on.
Thank you.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello Vlad,
We desactivated all other plugins than the TagDiv ones, even TagDiv Social Counter, along with clearing our caches but sadly without any luck. TagDiv Composer doesn’t load when we press the button “Edit with TagDiv Composer”.
Here are pictures of the system status:
https://www.dropbox.com/s/v88l9krwd2hh1a9/Newspaper%20Status.png?dl=0
https://www.dropbox.com/s/i0ap90q00xfvacm/Newspaper%20Status2.png?dl=0
as for the link to the website : http://footamateurtv.com/
Thanks for your help because indeed because of this we can’t finalize the website and launch it.
Have a good day
Hello!
Are you using a cache plugin ? If so, make sure to activate this function:https://www.screencast.com/t/27QP1lFNpO8
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this won’t help, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please try again to add media or write something and the images should appear in TagDiv Composer when you close the WP Editor window. I tested on my end in the latest version of the theme and it is working perfectly.
Also, please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
