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Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please check if your host do not has enable some Wordfence, firewall, security modules that can interfere with our theme.
Let me know the results!
Thank you!
Hi,
I have a cache problem, I can’t access to my admin page, I’m forced to clear browser cache then it’s ok, but the problem is coming again after a while..
lowtechnation.com
Kind regards
Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can check this situation.
Thank you!
Hi,
Please make sure that you do not have any conflict plugins, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
I am using Newspaper V 10.3.7 on WordPress LiteSpeed Server with LiteSpeed cache plugin and experiencing that Top bar date is not updating automatically. I am requiring to purge cache manually to get it updated every time. See this image – https://imgur.com/C5PI4wz. Please help me to solve this.
on another topic I have LiteSpeed cache plugin installed but Tagdiv System Status shows that no cache plugin detected and recommending me to install WP Super cache. See image for details – https://imgur.com/kdLDKvi
I have the Zodiac Pro demo installed (http://p7d.d80.myftpupload.com/) and am trying to customize some options using the Theme Panel, however they are not displaying when I refresh my site (I am clearing the cache). For example, I want to change some Post Settings in the theme panel. I have clicked to hide category tags, page views, and author name and clicked save. When I refresh my post, all of these are still displaying (see test post here for example http://p7d.d80.myftpupload.com/blog/test/). I am also having this issue trying to change theme fonts.
Whenever I update my website, I always view it from mobile after. I noticed every time I view my website from my phone, the page does not update, but when I go back and view it on my laptop, the post is there. WordPress is not allowing me to download the Cache plugin to clear everything. Any. suggestions?
Disabled all the plugins, but the problem is still there. I also cleared the browser cache and visited my site from different browsers (Safari and Firefox), but the font issue is still there. Don’t you guys provide one-on-one support? I extended my TagDiv support for 6 months, thinking I could get some help with this problem. What does the support cover? I couldn’t find a support email address anywhere, so I decided to post on this forum.
UPDATE:
issue solved. The problem was the Woocommerce plugin. After cleaning the cache and reverting to the previous version, tagdiv composer is back to working.
Hi,
please help
have a big problem with AMP, well layout isn’t working
but in the admin preview, everything is fine (I deleted the server cache also and browser), I try to disable and enable AMP plugin but everything is the same.
AMP is updated
see the picture
UPDATE :
how to clean or how to handle this url from google : https://www.google.com/amp/s/www.svijetsigurnosti.com/%3famp
Dear Vlad,
thank you for the information.
Please find here the sceenshot of system status: it seems to be all correct.
https://tinyurl.com/y2grn9bw
I already tried to deactivate all the plugins, but this did not solve the issue.
I also cancelled Composer, Standard Pack, Library and cleared cache (Hummingbird pro by WPMUDEV in use).
I am not sure about this, but it might be possible that the issue rised with the update to 10.3.7.
This is issue can be observed on 2 out of 3 site where I have Newspaper installed:
1) osdife.org ->not working (hosted by OVH)
2) studiolaquilone.it ->not working (hosted by Ionos)
3) ilcaffegeopolitico.net ->working (hosted by WPMUDEV)
I did several checks to understand issues reported by browser inspection panel, and so far I can see that the problem should be with td-composer/legacy/Newspaper/js/td_wp_admin.min.js, but unfortunately I have no technical know how to go in deth.
I would kindly ask for your support as, above all on osdife.org, I cannot publish the new website if I do not fix this.
Lookind forward to hearing from you,
thank you,
regards
Pietro
Not solved. I received this email
tagDiv Support
4:23 AM (2 hours ago)
to me
Hi,
I reinstalled both the composer and the cloud library plugins.
Then I activated the cloud library plugin. The website seems to function correctly after I activated it – https://prnt.sc/vil10s – https://prnt.sc/vil1bb
Please monitor to see if there are any issues once again. If there are, please mention what happens exactly. Let me know.
Thank you!
Simion C.
but it didn’t change a thing yet.
I added an explanatory text in the homepage
“Estamos experimentando dificultades técnicas desde ayer 11/11. Esperamos solucionarlas en cuestión de horas.”
that, interestingly enough, caused the code not to be shown. Still you don’t see the logo or the menu.
And every post: https://hispanicla.com/lo-que-grita-el-cielo-51215?nocache=1
shows critical error
“Ha habido un error crítico en tu web.”
Hi CurioSfera,
The problem seems to be from a plugin that set an inline style -> https://i.imgur.com/C0ziTMq.png unfortunately I can not identify the plugin, therefore please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Stay safe!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hi,
We are good for the moment, thank you!
1. Yes, I see that the problem is from a min-height, in our theme is set to 500px and you content from login popup is longer then that size, but do not worry, this can be fix with this custom css -> https://i.imgur.com/UbTbfWY.png
.mpf-td-login-effect .white-popup-block {
min-height: 600px;
}
You need to set this code in theme panel> custom code> custom css.
2. The problem with password recovery seems to be an 500 error -> https://i.imgur.com/p78O4eP.png
If is so then those errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Stay safe!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Follow our guide here: https://www.youtube.com/watch?v=HXQQygkCCJo And as @Rajdeepdas mentioned, please make sure to clear your cache.
Thank you !
I think this is caused by cache. Try in incognito tab by clearing all of your site caches.
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin.
Let us know the results.
Thank you !
