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Calin
tagDiv Staff

Hi,

Sorry for the late answer, we have some days off for holidays -> https://i.imgur.com/i7CdfFq.png also replying in your topic will only delay the answer, because we respond from oldest to newest.

1) If you want to remove only the title, you can use this custom css
.td-pb-article-list .block-title{
display: none;
}

The code need to be set in theme panel> mobile theme> custom code> css

2) Please try this custom css
.single .td-category, .single .td-post-comments, .single .td-post-views {
display: none;
}

3) Most of this kind of errors are from untested plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

4) Indeed for desktop the code can be set in theme panel -> https://i.imgur.com/63MJ1Uz.png but if you are using mobile theme plugin, then the code that is set in body and head are not longer take from theme panel and the code need to be set in theme files in wp-content/plugins/td-composer/mobile/header.php (head code) and wp-content/plugins/td-composer/mobile/footer.php ( code before </body>)

Google Adsense AUTO ADS code can be set here -> https://i.imgur.com/gpTmibn.png

Thank you!

curemek
tagDiv Member

Hello Vlad, thank you very much for the answer.
I already did that but still, it shows login and logout.

You can find screenshots in the link.

I purged the SGcache, refreshed and deleted cookies on the browser, deactivated loco translate and code snippets plugins but these actions also didn’t work.

Screenshots: https://drive.google.com/open?id=178BnZp3wDVruSHO-d68RdBNa2tXZijHj

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

I just checked your website on gtmetrix and the image is no longer display, I thing that was only a cache problem.
If there are still some problems, let us know!

Have a nice day!

Vlad S
tagDiv Staff

Hello !

We have investigated your website and everything seems to be fine.

Please clear your cache and re-check.

Thank you !

Calin
tagDiv Staff

Hi,

I just make some tests and for me is working normal, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

What exactly seems to be the problem?

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action('admin_head',function() {
echo '<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>';
});

Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

1. We have checked your website and all the border lines seem to be at the same height.

2. Unfortunately there is no general option on this. You will have to do it manually on each block.

3 & 4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

gaevega
tagDiv Member

hi vlad, i disabled all the plugins cleared the cache but nothing always comes out this error when i try to edit the page with tagdiv
Error at zones: 6 (models): 5 (dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z)

Tounizino
tagDiv Member

Hey, Thanks for answering
system requirements are accomplished.

i did the other steps as suggested.. It appears to be fixed..I reactivated the plugins again (because I need them) then I also deleted my old cache plugin and used the one suggested by the newspaper.
my work is still saved but the icon continues to load and never stops!! that’s the issue which wasn’t solved!
can I give you my admin panel to check the issue, because I already sent an email to contact@newspaper.com and it appears nothing happened yet
installed plugins are as shown in this screenshot https://i.imgur.com/wOYrjoY.png + wp super cache and YOAST (along with the theme plugins)
website: https://cheapbutworthy.com
thanks

  • This reply was modified 6 years by Tounizino.
  • This reply was modified 6 years by Tounizino.
  • This reply was modified 6 years by Tounizino.
  • This reply was modified 6 years by Tounizino.
Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

At the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

liberoarbitrio
tagDiv Member

Hi I did what you told me, by disabailing the cache plugins, putting in cloudflare development mode and cleaning the browser cache, the errors remain.
Thank you

Vlad S
tagDiv Staff

Hello !

Please try the solution provided by Calin and let us know:

If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).

Thank you !

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