Search Results for 'cache'

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Calin
tagDiv Staff

Hi,

If you set the api key as in our documentation from here -> https://forum.tagdiv.com/youtube-api-key/ you clear the cache and problem still persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

1-2. In most cases those are plugin conflicts. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Also please make sure you’re offering more information in order to help you find the fix.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

The problem can be from the settings made on block 15, please set a block 15 without any settings and check to see if this is displaying.
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Akash Nikam
tagDiv Member

I am trying both to deactivate W3 Total Cache and adding custom minification code in functions.php. but when we add this code only all images will be disable rather then when we remove code it will be show and code.
What is the solution how we can minify HTML, CSS and JS
Also, I send message through email to contact@tagdiv.com but no one replies till 2 days.

gracees1905
Participant
#0

Hi, I’ve activated the AMP plugins.
However, when I activated it. None of the pages are working if i click from the sidebar. This error also showed up.

The AMP plugin performs at its best when persistent object cache is enabled. More details

What am i suppose to do?

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

In the most cases this is a plugin conflict. Please deactivate these plugins that are not from theme and use the WP Super cache as in our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let me know the results!
Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Calin
tagDiv Staff

Hi,

Please note that we take in order of time the topics ( time when was post the question ) and if you post/replay again in your topic the time will change and will be move to recent question, therefore the answer will be delay.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please clear your cache, we have tested your website and everything seems to be working fine.

Thank you !

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide a link to your website where I can check this problem.

Hope this will help!
Thanks.

spurt
tagDiv Member

I’ve switched to WP Super Cache now, and everything working fine. Problem is that this cache plugin do not have integrated image tool, and I do not want to much plugins. But, the speed with mobile version is incredible!

Thank’s!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, cPanel and the licence code. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Vlad S
tagDiv Staff

Hello !

We see it too and we are new on your website. If this persists we recommend you to contact your host and let them know about it in order to clear your cache. At the moment your website looks ok. Check with incognito mode.

Thank you !

Akash Nikam
tagDiv Member

thanks for reply,
But I am already used w3total cache for minification. I have tried both with or without plugin minify the HTML and CSS but when we activate images will be disabled and when we remove or deactivate plugin it will display images on site.

Calin
tagDiv Staff

Hi,

Please make sure that you have the latest version of Newspaper, v10.3 and if the problem persist please deactivate the tagDiv Composer and tagDiv Cloud Library, delete theme and install theme again from Newspaper > Plugins -> https://i.imgur.com/rUum5nb.png
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

This block should display the categories that have the most posts set on theme, for me is working -> https://i.imgur.com/IVHypZ1.png -> https://i.imgur.com/sbjNWPQ.png maybe you are using some cache plugins, if yes, please clear all cache and try again.

Let me know the results!
Thank you!

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