- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
also at a new site no active plugins, only at newspaper theme, cleaned cache https://viral-news.co.il/
4 days since purchased theme and the problame since day one till now and still waiting for a proper answer
what i need to do to get some help or refund??
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
So in order to benefit from Newspaper X you’ll need to replace all the elements/blocks/templates with cloud templates, in this way the theme will load only the stile from these templates also all the blocks need to be replace with flex blocks after you change all standard elements with cloud elements you can deactivate the standard pack, after that the theme should load less style and it should become faster.
Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates? -> https://tagdiv.com/newspaper-theme-update-standard-pack-or-tagdiv-cloud-templates/
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Hope this will help you!
Thank you!
Hi,
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this will help you!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
My post view count seems to have reset to zero either after the recent Newspaper Theme Update or on changing from WP Autoptimize cache plugin to WP Supercache.
Is there a way I can recover the post view counts that have been lost?
Thanks Derek
Hello,
I am having a big issue with the Newspaper theme. I (very) often have caching issues: I write an article, schedule it or publish it, and then, when I create a new one later on it overwrites the article I previously created (it uses the same URI and the other settings). Clearing my browser’s cache does not fix the issue. I do not use any caching plugin or caching services on my server.
I didn’t update the theme yet (I am going to very soon), however, I want to know if there is a way to avoid that issue (or even fix it).
Thank you
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please make a full backup to your website and make a theme update to Newspaper 10.3
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots or a link where I can check this problem.
Thank you!
Hi,
When I go to footer info content and change or delete footer info text, my new text or delete doesn’t appear. The former text still remain, even when I delete all cache. Why ?
I send you my logins by mail with link to this topic.
Kind regards
Hi,
I updated Newspaper today to the latest version. Unfortunately, I’m having a lot of problems with editing a page or Cloud Template with the composer. I can create a template but as soon as I go back to it I get error messages like: “Error at rows: 4(models) : 12(dom). The model does not match the content” or “Error at zones: 5(models) : 6(dom)”.
I’ve tried deactivating all non-tagDiv plugins, I’ve switched to the default theme instead of my child theme, I’ve cleared all cache and it still doesn’t work.
I’ve had many problems with the composer previously, and have often had to deactivate all WPML plugins before for it to work, but now I don’t know what else to do.
I meet all the requirements.
Do you have any idea how I can solve this?
Best wishes,
Ida
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Hope this will help you!
Thank you!
Hello,
One bad news and one good news.
A patch was released yesterday but it messed up with the plugins, all TD plugins were deactivated. I had to install the new versions of TD plugins from the patch archive.
My hack was in td-composer plugin ; so I replaced the new file by my old hacked file. But maybe I’m loosing new features or improvements.
Still waiting a valid patch correcting our cache problem.
That was for the bad news.
Then… I noticed in homepage, with TD composer, now I can set in Social Counter block @cadeaumaestro for Instagram ID (with the @ ; instead of cadeaumaestro only) and it retrieved, at last, our number of Instagram followers. (Previously it displayed 0 either with or without the @)
That is the good news with the 10.3 version.
Thank you! Keep up the good work.
Romain Bourgin from Cadeau Maestro
Hi,
First make sure that the page you want to edit was build with tagDiv Composer.
Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Hope this will help you!
Thank you!
Hi,
I just checked your website and for me the images are display -> https://i.imgur.com/KaccSE2.png -> https://i.imgur.com/3Pr1dgS.png -> https://i.imgur.com/ErcAh1F.png
Please make sure that this is not a cache problem.
Thank you!
Hi,
Usually this is a cache problem, please make sure that you clear all cache, also if you are using Cloudflare (CDN), make sure that is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
For me this function is working good -> https://i.imgur.com/BvyIjBw.jpg
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the problem.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hi,
For me the Video News PRO is working normal -> https://i.imgur.com/C38qVrt.jpg
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the problem.
Thank you!
Hello !
As you can see here the video is working fine: https://www.screencast.com/t/Xizy2Gpc
Please make sure that you’ve cleared your cache.
Thank you !
