No search results were found in Documentation!
Hi Calin:
Thank you for the quick reply. It’s a fresh website and the only theme I installed. Since I started building it I’ve only activated 2 plugins that didn’t come with the theme. I have deactivated both, flushed the cache and still have the same problem.
Thoughts?
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please clear your cache as you can see here this works: https://www.screencast.com/t/u0LZuPvwZeh
Thank you !
Hi,
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem with this, please provide some screenshots.
Please notice that only the last version of the theme, Newspaper 10.1 was tested with WordPress 5.3
-> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
I’ve made these settings too and for me the drop down more is working -> http://prntscr.com/q0kwl1
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( WPBakery too if you have it), also if you are using child theme, clear all cache and try again.
Thank you!
Hello,
since I updated to Newspaper 10.1 + without standard pack plugin, each page seems to create its own JS code
Since this happens, my caching plugin creates its own combined JS file for EVERY page. Preloading the cache now takes more than an hour, before it took only 15 to 20 minutes with 1200 pages.
Also my hard disk gets full, because the cache files suddenly need 1.1GB instead of 300mb.
I have now tried to figure out what exactly is different in the combined JS files. The dark coloured places are the differences
Here are the 3 differences
1. https://imgur.com/hYJSCbM
2. https://imgur.com/YGsPEdw
3. https://imgur.com/HfSumOZ
How do I make these files equal? Apparently the header is the problem.
With 9.8 this problem did not exist. Did I set something wrong with the templates?
Hi,
Please make sure that you’ve made the update according to our documentation -> https://tagdiv.com/update-newspaper-theme/
Also make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results if the problem persist, please provide some more details and some screenshots!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Is look that the ads appear, but the background color from sidebar will cover it, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please note that if you’re using a PRO layout that is fully editable using the tagDiv Composer. Also you can disable standard pack if you use PRO layout.
Make sure that your system status is up to date according to our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
And also please make sure you are clearing your cache after doing some modifications.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi Calin,
That’s weird, the mobile theme was on and set to Mobile + AMP.
The only thing I changed was to enabling the cache yesterday evening (I disable it while working on the website).
I emptied the cache and the mobile theme is back.
Can you help me to disable (or hide) author and date?
Thanks
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
From what i can see the should be set a padding, please clear all cache and try again, if the problem persist, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
It appears that your big grid flex 5 zoom effect works. Please make sure you clear your cache after you do changes to your pages.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide me a link where I can inspect the problem, also some more details and some screenshots with the problem would be very helpful.
Thank you!
Hello !
Check for a plugin conflict first. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also provide us a link to your page in order to inspect !
Thank you !
Please note I have tried deactivating all plugins except tagDiv ones, deactivating the child theme and clearing the cache.
Hi,
If the 7 days post sorting is set as in our documentation and the WP Super Cache Plugin was configured as in our guide too, then please check if there is not a plugin conflict.
Let me know the results!
Thank you!
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Deactivated all plugins, emptied the cache. The problem of thumb remains.
Do I need to activate a particular measurement from here?
https://novabbe.com/wp-content/uploads/2019/11/Schermata-2019-11-21-alle-09.42.34.png
I have activated the mobile version for other changes.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
