- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
This conflicts is between wp-optimize and wp super cache, i know i’ve seen it and test it, in my opinion if you know to setup wp-optimize stay with that plugin or choose wp super cache
In screen shots I’ve share with you, my site is using Super Cache and doing configuration as Tagdiv says.
I tried to deactive Super Cache plugin then Homepage appear OK in desktop.
Should I re-active Super Cache plugin?
Hello,
I facing a problem with view the site on desktop browser after I cleared the cache with WP Super Cache and cloud flare plugins, the site is appeared like (mobile theme) from the mobile browser
How can I fix it?

Hi,
From what I can see the mobile theme is still appearing on desktop version, this is usually a cache plugin conflict, please deactivate your it and check to see if this will still happen, also we recommend to use WP Super Cache plugin.
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
My site is showing mobile theme in desktop.
I have config Super Cache as recommend document but still error.
Could you have a look and check at http://www.giavang.net
Regards.
Hello
I insert in funtions.php files this code :
add_action( ‘after_setup_theme’, ‘yourtheme_setup’ );
function yourtheme_setup() {
add_theme_support( ‘wc-product-gallery-zoom’ );
add_theme_support( ‘wc-product-gallery-lightbox’ );
add_theme_support( ‘wc-product-gallery-slider’ );
}
But don’t work anymore.
I tried to move the code position inside the file but no change.
Of course deleted the cache.
What I have to do?
Regards
Hello,
Just make sure that you’ve cleared all cache and if you are using CDN please purge the cdn cache.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please make sure that you are using the amp and mobile theme
Thank you!
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I’ve tried deactivating ALL plugins except TD Composer. Afterwards I cleared cache. Didn’t work – same problem with sidebar not showing.
How do i fix this?
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello!
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Please provide ma a link to your website where I can inspect these problems.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, just let me know!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also what is the way that you add the images? if you are using the Gutenberg editor please check these settings -> http://prntscr.com/ps3u91
Thank you!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Also you need to use the tagDiv Composer to edit the page.
The EDITOR PICKS, POPULAR POSTS and POPULAR CATEGORY are part for footer style 1 -> http://prntscr.com/ps3lzi if you want to change only the text for these blocks then you can do it from Theme Panel > Translations http://prntscr.com/ps3nhs -> http://prntscr.com/ps3ne6
The ABOUT US and Follow us sections can be set from theme Panel> Footer -> http://prntscr.com/ps3n0s the social networks are set in Theme panel> Social Networks -> http://prntscr.com/ps3n93
Thank you!
I can’t change the home page with the publisher. I tried to create a new page and everything works.
Only the home (a message appears to me that the header is saved, but the second is not. Then closing the editor tells me that the page has not been saved). Tested with disabled caches and plugins. The problem remains. I tried to copy the home page code to a new one and the problem reappears. I can’t resolve, can I send you an access?
Still an issue. Safari on my laptop still shows the mobile theme. Things I tried but didn’t help:
– I changed the user agent in the browser
– Cleared the cache
– Deleted all the cookies
That does not occur on my laptop with Firefox.
Other websites don’t show their mobile theme while I use Safari on the laptop.