- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
The Visual editor is not working due to latest google chrome update. Our developers are working on fixing this as soon as possible.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
Please make sure that you clear all cache, also if you have a header template from tagDiv Cloud Library, then you’ll need to edit that template with tagDiv Composer and header manager to change the background color on top bar.
Thank you!
Hello,
I do not quite understand the problem, you activated the mobile theme and this is not apply? if is so then make sure that you clear all cache and you set the mobile theme plugin according to our documentation -> https://forum.tagdiv.com/the-mobile-theme/
If this is not what you mean, please provide some more details and screenshots.
Thank you!
Hello,
Our developers are continue working to make our theme better and all suggestion for improved are well welcome.
Also if you have problems with tagDiv Composer, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you for your suggestion!
P.S. I did find this thread – https://forum.tagdiv.com/topic/editing-demo-title-style/ – but it doesn’t seem to be working for me (unless I’ve got some cache issue going on). Thanks
Hello,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello,
Please make sure that you do not have a plugin conflict or a custom code that provide this problem. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know the results!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please note that support team is answering the topics from latest to newest. So if you keep replying to your topic you only make the waiting time longer.
Thank you !
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error
If there is still a problem, please provide some more details and some screenshots to can identify the problem, also a link to your website will be very helpful.
Let me know the results!
Thanks.
Hello,
Please make sure that you do not have a plugin conflict or a custom code that provide this problem. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know the results!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
just found out what was taking my server threw hell… it’s the search form that send a post on every letter tipped !!!
please, please add lodash debounce on this
it’s nothing to do
check this
https://css-tricks.com/debouncing-throttling-explained-examples/
please !!!
added to the fact that call is done via POST makes it hell to cache it!
and it really deserves caching !!
so changing it to a GET so cdn can cache it would be marvelous!
thanks
No more plugins activated
already tried after clear cache
memory limit is 256
I asked seems no firewall problem
they told me this
Hello,
Looks like the issue is with the theme , I suggest you to contact the theme provider and get the exact server requirements for the theme.
If you have further queries, please feel free to initiate another chat session. We are available 24×7.
Thank you,
Bluehost Support
So I migrated my site from namecheap to Flywheel using Migrate Guru…the site migrated fine but I cant update Composer, When I click the button to install the premium theme I get the error “Sorry, you are not allowed to access this page.”
I deactivated the theme, deleted it, uploaded a new version via FTP and now the site is broken and still cant update Composer.
I’m not sure if its a cache or permissions issue….
I emailed your support with admin access..hope you can help! Thank you.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict or a custom code that provide this problem. Please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Thank you!
Oh ok! Thanks ill tray that. I have the Little speed Cache installed, i think that it comes whit the theme.
Hello,
Please check the Cloudflare (CDN) settings and make sure that you set them as in our guide about CDN here -> https://forum.tagdiv.com/cloudflare-cdn/
Also please check the cloudflare documentation, maybe there is an option to clear the cache when you posting or something similar, from 1 hour in 1 hour-> https://support.cloudflare.com/hc/en-us/articles/200169246-Purging-cached-resources-from-Cloudflare
Hope this will help you!
Thank you!
Hello, and thank you very much for your help.
Yesterday morning TD Composer stopped loading quickly and bringing in the correct layout. That is: it is not rendering correctly.
DETAILS about my installation:
. Newspaper System status shows that everything is ok with version 9.8.
. After a long chat with Namechep technical staff, they confirmed there are no problems, errors logs in PHP, etc.
. I can create the posts etc. because WP is ok.
. It gives the impression that TD Composer keeps looking for information on the server constantly.
. Plungins installed are TD Cloud Library, TD Social Counter, TD Mobile Theme, AMP for WP, Akismet Anti-Spam, Loginizer, Quiz and Survey Master, Really Simple SSL, and WP Super Cache.
I can share with you 2 snapshots of Dashboard and TD Composer second showing the same rendering issue.
I’m scared of losing days of hard workand my main client if the situation gets worse and TD Composer proves to be useless.
Thank you so much for the prompt reply and your help,
Gino
Hello,
From what I can see now your website is showing good -> https://www.screencast.com/t/W6EA2iLnpy maybe it was just a cache.
Thank you!
