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Hi,
1. I check this on may install an for me this is working -> https://www.screencast.com/t/85gM9vYft
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
2. You need to go in Newspaper>Theme panel>Block settings -> https://www.screencast.com/t/LT0C9njSq
3. If that All is set on a block you need to edit it using tagDiv Composer -> https://www.screencast.com/t/lzm82feApL
Thank you!
Unfortunately that did not help. i dont have a plugin conflict, dont using a child theme and cache was deaktivated and cleared.
Hi,
I think that this problem can be fixed by changing a line of code in wp-content/plugins/td-composer/mobile/header-amp.php
Replace:
<html <?php language_attributes(); ?>>
-> https://www.screencast.com/t/Fj94HAommH
With:
<html <?php language_attributes(); ?> amp>
-> https://www.screencast.com/t/yIjgHPfpB
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi @ekreator,
Please make sure that you install correctly the theme, without overwrite the old one;
Since Newspaper v9.7 the mobile folder was moved from theme in tagDiv Composer plugin.
-> https://www.screencast.com/t/reUJZ4xcbqJ
Hi amandajholden@me.com
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you
Hi,
Please check in options -> https://www.screencast.com/t/pxbMduvYRh -> https://www.screencast.com/t/dPpB4fMcWV7
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
The only H1 that our theme sets is on logo, if you do not want to have h1 on logo please select the “Pagebuilder + page title”. -> https://www.screencast.com/t/Fz4wge23Ptf
Please check if in that pages you do not have set with some plugins or builder the h1 on some elements.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hello !
Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.
Thank you !
Hi @jorgeocampo I have exactly the same problem as you. My database in the wp_options table stores millions of cached entries (transients) and I don’t know how to fix it, I have to remove them by hand every 24 hours or it grows to 250 mb (almost 1 mb per hour). The problem is delimited, is caused by the Style Sheets of Newspaper next to the official plugin AMP.
Is there a solution? Thank You!
Hi,
Please remove or hide the following snippet of the code from here -> https://www.screencast.com/t/zUsdczWLZ Also, press several times on the CTRL+SHIFT+R to clear the browser caches and check the results.
Thank you!
Hi,
It seems to be strange! Please note that tagDiv Composer is our main page builder which should works as expected with the theme. Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. It does not work, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can further investigate it closer the cause of this error.
Thank you!
Hi,
Here is an example how is appear the thumbs from mega menu -> https://www.screencast.com/t/m2w4KPwolU
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again ( usually when feature images are not load is from plugins that have activate lazy load ).
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
If the problem is still there please provide me a link were I can take a closer inspection to this problem.
Thank you!
Hello !
I’ve checked your page even on mobile devices. Everything seems to work fine. When you see this kind of “bugs” you should clear your cache first. We recommend WP Super Cache. Here you can find more about it: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hi,
If you remove those styles -> https://www.screencast.com/t/Vav6LtF6 please make sure that you clear all cache, after that will be apply some default styles on bbpress and woocommerce.
Than you!
Hi,
I think that was a cache problem, now the mega menu thumbs are displaying -> https://www.screencast.com/t/LdXvz5U3s8o ->https://www.screencast.com/t/Svu1VtaebE
Just make sure that you clear all cache.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
@simion thanks for the reply. No, I firstly updated the theme and then the plugins. If I turn of the tagDiv Composer, than I see only the codes as on your pritscreen.
I already tried to delete all cache plugins I had on the page, but without any success of an impact to the visual. I can’t say anything to the unusual CSS as I don’t know anything about coding. It seams, that only the main page, that was made with the TD Composer, is “infected”
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi Calin,
Yeah, I did disabled all the plugins and cleared the cache. It seems to be loading the gutenberg-editor.css from the Newspaper theme file. I tried removing that css and it worked. Any more ideas?
Thank you.
Hi,
The date picker from Gutenberg is working normal with our theme -> https://www.screencast.com/t/odVGh7Rhc maybe you have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
@Patres10 I suggest that you update the theme plugins as a first step, from what I can see there are shortcodes in pages – http://prntscr.com/nud8lt
Then clear all caching installed, especially the autoptimize cache. I see some unusual CSS being loaded which should not be there, for example – http://prntscr.com/nud9sw
@erval Please provide a link to where I can see the problem after the update. Let me know.
Thanks
Hi,
I have checked on my website with that header style 4 and it seems to return good results. Make sure if you have correctly installed the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ via FTP way, check the system status parameters to be increased accordingly to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, check the PHP version to be minimum 7.0, something like this. Also, remove all of the untested plugins, clear all the caches, purge CND files and check the results.
Hope this helps and let us know how it goes!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please create a new page an try to set the ad box in it, see if this is working.
Thank you!
